Variant | Price | Specifications | |
---|---|---|---|
ETrance Neo SX | ₹ 80,178 On-Road | Disc Brakes, Alloy Wheels Get Offers | |
ETrance Neo Standard | ₹ 93,436 On-Road | Disc Brakes, Alloy Wheels Get Offers | |
ETrance Neo Plus | ₹ 1,03,633 On-Road | Disc Brakes, Alloy Wheels Get Offers |
3.0/5
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
Comfort
Value for money
Battery damaged in 6 months.
46 weeks ago
Dharmendra Chauhan
I purchased a PURE EV electric 2-wheeler on April 1, 2022, and within a year of ownership, I have encountered multiple instances of battery malfunction. According to the warranty terms and my understanding of the product, I expected the battery to function optimally for an extended period. However, the reality has been far from satisfactory.To provide a clear overview of the situation:1) I have filed two formal complaints about the erratic performance of the battery. PURE EV has taken the unit for repairs on both occasions and returned it to me. Unfortunately, these repairs did not result in significant improvements, and the problem persists.2) My feedback regarding the battery's performance issues has seemingly gone unnoticed or unaddressed by PURE EV. Despite reporting the issue and suggesting possible solutions, there has been no proactive response or follow-up from their end.3) Recently, I have encountered difficulties in reaching PURE EV through emails, as they have stopped responding to my communications. This lack of responsiveness has further aggravated my concerns.The crux of my complaint revolves around the fact that the PURE EV had originally promised a range of 120 kilometers on a single charge for the electric 2-wheeler I purchased. However, even after a year of ownership and multiple repair attempts, I find it challenging to use the vehicle for rides exceeding 70 kilometers without experiencing battery-related issues.Currently not able to use the scooter at all. The battery is completely dead.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Riding Range Reported
60 km/charge
Tips for other riders
Battery damaged. Not able to use scooter. No support from OEM. No response.
Was this review helpful?
5
1
Buy it
2 years ago
Shri Ram
I buy pure entrance neo in April 2022. The riding experience is very good. Pick-up is very good. The battery is good. The top speed is 57 to 59 . I got top speed on full charged condition 62 kmph. No maintenance is required still. I suggest all to buy this if they required and look into range in 100 km. A very low cost and imperative ev.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
110 km/charge
Tips for other riders
Use it like ev, not petrol bike it pays you good condition and no maintenance.
Was this review helpful?
6
10
For speed and retired government employees
2 years ago
Surya
I bought this bike last 10 days ago. After driving with top speed of 50 km/h to 57 km/h, there was no more speed above 57 km/h to 60 km/h. I will try for a simple test with out any load in bike then show me 61 kmph. After load the bike showed me 50 km/h to 60 km/h. Its the best point. Its is used for 5' feet to 5'6 inch person freely. But its is the best bike for retired government employees and mature man and young man who love slow drives it. Its not for young man who loves speed drive. Now tension for petrol. Only charge and go. After some time go then i will comment again for this bike..
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Riding Range Reported
70 km/charge
Was this review helpful?
6
2
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