Reviews of Suzuki Access

Buying experience was good.

Riding experience ok. I already have an access 2010 model. Its suspension is very nice. But the new access is bad in suspension. It works only if you are riding with a person on the back sit. If you are riding single the suspension is very bad. Looks nice. Height is more hence not useful for low heighted people.

About the Reviewer

Very very bad service and maintenance.
Low quality accessories
Within 6 months of self starting troubles started.
They would not clear it in service
I feel its a very bad experience in access 125
Battery complete
They all service for adjustment only. 1 week vehicle i got good service after 1 week it started it's troubles

About the Reviewer

Worth buying this scooty . It gives you good pickup and mileage. Very smooth to drive. The special edition comes with mobile charging facility. The colours of this scooty are very pretty. It gives you the feel of smooth driving. You can suggest this bike. It comes with combi braking system. Simply it's awesome.

About the Reviewer

The battery of this scooter is very poor. Not able to start with self or kick. The service was terrible. No dealer is providing good service. Tried to make the complaint on head office no use. They will not take any complaints from customers. Very horrible experience with the scooter and the service provided by Suzuki. I recommend not buying bikes from suzuki.

About the Reviewer

The mileage told by the company is 65 but i am getting less than 40...But except this other things are okay and the riding experience is so good and is easy to use in traffic......And less maintenance is required......and different stunning colors are available.....Good performance except this mileage issue......

About the Reviewer

Recently, I purchased the Suzuki Access 125 Ride Connect Edition, but my experience with the buying process has been disappointing. The Aryan Suzuki showroom significantly marked up the original cost, charging 30% to 40% more.
Regarding insurance, the showroom insisted on a basic insurance package priced at ₹7,210, whereas the same coverage is available in the market for ₹4,100 to ₹4,500. Despite my right to choose insurance as per IRDAI guidelines, they denied my preference. They also charged ₹350 for RSA (Road Side Assistance), whereas it typically costs only ₹99 through insurance providers. When I questioned their choice of expensive insurance, they could not provide a satisfactory answer.
Attempting to cancel my purchase has been equally frustrating. They informed me that cancellation is not allowed, insisting I either buy from them or forfeit my ₹30,000 booking amount. However, Suzuki's official policy states cancellations are permitted without charge. Despite reaching out to customer service and the grievance officer ("customer.queries@suzukimotorcycle.in", "branch.aryansuzuki@gmail.com", and "mathur.rajat@suzukimotorcycle.in"[Grievance Officer]), I have received no response.
Additionally, I have noticed issues with the bike itself. The plastic parts are showing signs of premature wear, suggesting possible quality concerns with the Great Suzuki's products(the bike 2 months old). I believe that Suzuki is Selling Refurbished bikes as Brand New. Moreover, after the first service, the bike now makes noises when turning, a problem that wasn't present before servicing.
Overall, I am deeply dissatisfied with the Great Suzuki Motorcycle's response and service. Based on my experience, I cannot recommend Suzuki Motorcycles to others.

About the Reviewer

The company tells us 48 kmpl but I got an average of 53 kmpl on my long drive trip.
First I refused to full tank and took 1 liter in an empty bottle I got an average of 53 kmpl at a full empty tank.
So I thank Suzuki for being such a great prophet in BS6 variants and a Great speed of 96kmph last speed at Highway with double seat 96.
97 in slopes great bike introduced in Bs6 I have great memories with this.

About the Reviewer

While buying there was no issues

Riding with access is like a family or a friendly ride

Performance is awesome as always

Service is maintainable and cost effective

No issues so far only problem is mileage is 35-40 kmpl

Access is a best moped bike i have always can relay on it no matter what always be ready to ride

About the Reviewer

Best 125 cc no nonsense scooter. It got the practicality, performance, features, reliability, fuel efficiency. Rode it around 10000 km's, usually cruising around 60-70 km/h, the engine is very refined takes only few seconds to 60 km/h, easy to maneuver in start stop traffic, got everything for a daily commuter.

About the Reviewer

Buying experience was good.

Riding experience ok. I already have an access 2010 model. Its suspension is very nice. But the new access is bad in suspension. It works only if you are riding with a person on the back sit. If you are riding single the suspension is very bad. Looks nice. Height is more hence not useful for low heighted people.

About the Reviewer

Very very bad service and maintenance.
Low quality accessories
Within 6 months of self starting troubles started.
They would not clear it in service
I feel its a very bad experience in access 125
Battery complete
They all service for adjustment only. 1 week vehicle i got good service after 1 week it started it's troubles

About the Reviewer

Worth buying this scooty . It gives you good pickup and mileage. Very smooth to drive. The special edition comes with mobile charging facility. The colours of this scooty are very pretty. It gives you the feel of smooth driving. You can suggest this bike. It comes with combi braking system. Simply it's awesome.

About the Reviewer

The battery of this scooter is very poor. Not able to start with self or kick. The service was terrible. No dealer is providing good service. Tried to make the complaint on head office no use. They will not take any complaints from customers. Very horrible experience with the scooter and the service provided by Suzuki. I recommend not buying bikes from suzuki.

About the Reviewer

The mileage told by the company is 65 but i am getting less than 40...But except this other things are okay and the riding experience is so good and is easy to use in traffic......And less maintenance is required......and different stunning colors are available.....Good performance except this mileage issue......

About the Reviewer

Recently, I purchased the Suzuki Access 125 Ride Connect Edition, but my experience with the buying process has been disappointing. The Aryan Suzuki showroom significantly marked up the original cost, charging 30% to 40% more.
Regarding insurance, the showroom insisted on a basic insurance package priced at ₹7,210, whereas the same coverage is available in the market for ₹4,100 to ₹4,500. Despite my right to choose insurance as per IRDAI guidelines, they denied my preference. They also charged ₹350 for RSA (Road Side Assistance), whereas it typically costs only ₹99 through insurance providers. When I questioned their choice of expensive insurance, they could not provide a satisfactory answer.
Attempting to cancel my purchase has been equally frustrating. They informed me that cancellation is not allowed, insisting I either buy from them or forfeit my ₹30,000 booking amount. However, Suzuki's official policy states cancellations are permitted without charge. Despite reaching out to customer service and the grievance officer ("customer.queries@suzukimotorcycle.in", "branch.aryansuzuki@gmail.com", and "mathur.rajat@suzukimotorcycle.in"[Grievance Officer]), I have received no response.
Additionally, I have noticed issues with the bike itself. The plastic parts are showing signs of premature wear, suggesting possible quality concerns with the Great Suzuki's products(the bike 2 months old). I believe that Suzuki is Selling Refurbished bikes as Brand New. Moreover, after the first service, the bike now makes noises when turning, a problem that wasn't present before servicing.
Overall, I am deeply dissatisfied with the Great Suzuki Motorcycle's response and service. Based on my experience, I cannot recommend Suzuki Motorcycles to others.

About the Reviewer

The company tells us 48 kmpl but I got an average of 53 kmpl on my long drive trip.
First I refused to full tank and took 1 liter in an empty bottle I got an average of 53 kmpl at a full empty tank.
So I thank Suzuki for being such a great prophet in BS6 variants and a Great speed of 96kmph last speed at Highway with double seat 96.
97 in slopes great bike introduced in Bs6 I have great memories with this.

About the Reviewer

While buying there was no issues

Riding with access is like a family or a friendly ride

Performance is awesome as always

Service is maintainable and cost effective

No issues so far only problem is mileage is 35-40 kmpl

Access is a best moped bike i have always can relay on it no matter what always be ready to ride

About the Reviewer

Best 125 cc no nonsense scooter. It got the practicality, performance, features, reliability, fuel efficiency. Rode it around 10000 km's, usually cruising around 60-70 km/h, the engine is very refined takes only few seconds to 60 km/h, easy to maneuver in start stop traffic, got everything for a daily commuter.

About the Reviewer

Buying experience was good.

Riding experience ok. I already have an access 2010 model. Its suspension is very nice. But the new access is bad in suspension. It works only if you are riding with a person on the back sit. If you are riding single the suspension is very bad. Looks nice. Height is more hence not useful for low heighted people.

About the Reviewer

Very very bad service and maintenance.
Low quality accessories
Within 6 months of self starting troubles started.
They would not clear it in service
I feel its a very bad experience in access 125
Battery complete
They all service for adjustment only. 1 week vehicle i got good service after 1 week it started it's troubles

About the Reviewer

Worth buying this scooty . It gives you good pickup and mileage. Very smooth to drive. The special edition comes with mobile charging facility. The colours of this scooty are very pretty. It gives you the feel of smooth driving. You can suggest this bike. It comes with combi braking system. Simply it's awesome.

About the Reviewer

The battery of this scooter is very poor. Not able to start with self or kick. The service was terrible. No dealer is providing good service. Tried to make the complaint on head office no use. They will not take any complaints from customers. Very horrible experience with the scooter and the service provided by Suzuki. I recommend not buying bikes from suzuki.

About the Reviewer

The mileage told by the company is 65 but i am getting less than 40...But except this other things are okay and the riding experience is so good and is easy to use in traffic......And less maintenance is required......and different stunning colors are available.....Good performance except this mileage issue......

About the Reviewer

Recently, I purchased the Suzuki Access 125 Ride Connect Edition, but my experience with the buying process has been disappointing. The Aryan Suzuki showroom significantly marked up the original cost, charging 30% to 40% more.
Regarding insurance, the showroom insisted on a basic insurance package priced at ₹7,210, whereas the same coverage is available in the market for ₹4,100 to ₹4,500. Despite my right to choose insurance as per IRDAI guidelines, they denied my preference. They also charged ₹350 for RSA (Road Side Assistance), whereas it typically costs only ₹99 through insurance providers. When I questioned their choice of expensive insurance, they could not provide a satisfactory answer.
Attempting to cancel my purchase has been equally frustrating. They informed me that cancellation is not allowed, insisting I either buy from them or forfeit my ₹30,000 booking amount. However, Suzuki's official policy states cancellations are permitted without charge. Despite reaching out to customer service and the grievance officer ("customer.queries@suzukimotorcycle.in", "branch.aryansuzuki@gmail.com", and "mathur.rajat@suzukimotorcycle.in"[Grievance Officer]), I have received no response.
Additionally, I have noticed issues with the bike itself. The plastic parts are showing signs of premature wear, suggesting possible quality concerns with the Great Suzuki's products(the bike 2 months old). I believe that Suzuki is Selling Refurbished bikes as Brand New. Moreover, after the first service, the bike now makes noises when turning, a problem that wasn't present before servicing.
Overall, I am deeply dissatisfied with the Great Suzuki Motorcycle's response and service. Based on my experience, I cannot recommend Suzuki Motorcycles to others.

About the Reviewer

The company tells us 48 kmpl but I got an average of 53 kmpl on my long drive trip.
First I refused to full tank and took 1 liter in an empty bottle I got an average of 53 kmpl at a full empty tank.
So I thank Suzuki for being such a great prophet in BS6 variants and a Great speed of 96kmph last speed at Highway with double seat 96.
97 in slopes great bike introduced in Bs6 I have great memories with this.

About the Reviewer

While buying there was no issues

Riding with access is like a family or a friendly ride

Performance is awesome as always

Service is maintainable and cost effective

No issues so far only problem is mileage is 35-40 kmpl

Access is a best moped bike i have always can relay on it no matter what always be ready to ride

About the Reviewer

Best 125 cc no nonsense scooter. It got the practicality, performance, features, reliability, fuel efficiency. Rode it around 10000 km's, usually cruising around 60-70 km/h, the engine is very refined takes only few seconds to 60 km/h, easy to maneuver in start stop traffic, got everything for a daily commuter.

About the Reviewer