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Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Comfort
Service experience
Value for money
Maintenance cost
Extra Features
The best 125cc scooty one can buy !
7 years ago
Aman Siraj
After riding my old honda aviator for 7 years i finally decided to buy a new scooty as my parents didn't allow me to buy a bike.
I was looking for a scooty which is light in weight and powerful enough and doesn't looks girly , searched a lot , went showroom to showroom and finally i saw suzuki access 125 special edition ( matte black) love at first sight !
Took a test ride , and believe me the difference between this and my old scooty was more drastic than anything you name. I bought the scooty and it's been 4 months this scooty is great , servicing is free for 2 years so no worries :d
I compared it with my friends scooty's too but none of them could stand against mine :)
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
54 kmpl
Was this review helpful?
8
0
Superb rides with access 125
4 years ago
Ss
A good bike which we can trust so much. Value for money. Smooth performance. Excellent break system. No starting problems. Good mileage. Notable brand in scooters. Easy buying options. Fascinating looks. Mileage and smooth rides, and fast are benefits. A trusted company Suzuki product. There are no noticeable negatives in product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
8
0
Very bad experience
2 years ago
Sachinchettri
Very bad experience. Had to visit the service center every 500 km. So many defects. Every time had to change spare parts and servicing cost is also very high. Service center people are looting the people in the name of service. There is a technological defect in fi system. The engine gets off so frequently. Need to relook into the engine.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
50 kmpl
Was this review helpful?
68
61
No1 product
2 years ago
Bishal
This scooty is no1 and heavy pickup scooter but sound is very high and comfortable to drive and seats are very long, 3 people can sit.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
51 kmpl
Was this review helpful?
21
14
Not suitable for long distance
6 years ago
Sahitya
I purchased this scooter for daily use to office which is approx 28 km one side . Pickup of the bike is not so great, acceleration is very tight. Back pain observed in long distance and traffic jams. Average is 45 to 50 kmpl. Engine makes a sound when accelerated. Brakes are good. When riding with pillion the engine performance reduces and need higher acceleration the pressure on engine can be felt.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
50 kmpl
Was this review helpful?
14
7
Beware of Suzuki's appealing exteriors; they may be selling refurbished bikes, aiming to overcharge customers.
17 weeks ago
Chandra Sheker
Recently, I purchased the Suzuki Access 125 Ride Connect Edition, but my experience with the buying process has been disappointing. The Aryan Suzuki showroom significantly marked up the original cost, charging 30% to 40% more.Regarding insurance, the showroom insisted on a basic insurance package priced at ₹7,210, whereas the same coverage is available in the market for ₹4,100 to ₹4,500. Despite my right to choose insurance as per IRDAI guidelines, they denied my preference. They also charged ₹350 for RSA (Road Side Assistance), whereas it typically costs only ₹99 through insurance providers. When I questioned their choice of expensive insurance, they could not provide a satisfactory answer.Attempting to cancel my purchase has been equally frustrating. They informed me that cancellation is not allowed, insisting I either buy from them or forfeit my ₹30,000 booking amount. However, Suzuki's official policy states cancellations are permitted without charge. Despite reaching out to customer service and the grievance officer ("customer.queries@suzukimotorcycle.in", "branch.aryansuzuki@gmail.com", and "mathur.rajat@suzukimotorcycle.in"[Grievance Officer]), I have received no response.Additionally, I have noticed issues with the bike itself. The plastic parts are showing signs of premature wear, suggesting possible quality concerns with the Great Suzuki's products(the bike 2 months old). I believe that Suzuki is Selling Refurbished bikes as Brand New. Moreover, after the first service, the bike now makes noises when turning, a problem that wasn't present before servicing. Overall, I am deeply dissatisfied with the Great Suzuki Motorcycle's response and service. Based on my experience, I cannot recommend Suzuki Motorcycles to others.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Dont buy Suzuki Motorcycles
Was this review helpful?
13
6
one & only suzuki the leader
2 years ago
Sahilkumar
I already owned 2 access 125 scooties and it is my third one when I ride my scotty I fell energetic it's pickup is amazing better than other scooties & it's my true friend I take into many long tours also & I was the first owner of suzuki access 125 in 2012 than again i buy it's next model the all new access 125 bs3 .Now in 2021 I bought it's bs6 New model the suzuki is the beast, leader, honor it's a "suzuki" Thank you.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
50 kmpl
Tips for other riders
Change its engine oil in every 1500-1800 km, then it is not required any maintenance . Always try to time to time service when kms is cover which is written in owners manual .
Was this review helpful?
9
2
Get the access
40 weeks ago
Kiran Yadav
This Access 125 is better than other bikes. I have been using it since 2019 there have been no problems with the bike but there is only one major problem is service the service guys also simply do oil change and waterwash only bike is good in performance and mileage the service only issue i am also frustrated in service only.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Got mileage of
50 kmpl
Was this review helpful?
9
2
Access 125
4 years ago
Shahad Shajahan
It's a superb scooter, i had using it about 3 years, no more complaints, good performance, good service by access, smooth riding in all kinds offroad roads.It looks so beauty.I have a black coloured suzuki access 125.I feel comfortable on long rides. I am totally satisfied through this bike.Its a super experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
55 kmpl
Was this review helpful?
8
1
Review
2 years ago
Venkata Syamnath
I had worst experience b6 Suzuki access, model. Every month I am getting sensor problems. And different problems. I never advise everyone. I have lost so much money due to bike repair. Sensor vehicles are the worst vehicles. The cost is over. Worst product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
8
1
The best 125cc scooty one can buy !
7 years ago
Aman Siraj
After riding my old honda aviator for 7 years i finally decided to buy a new scooty as my parents didn't allow me to buy a bike.
I was looking for a scooty which is light in weight and powerful enough and doesn't looks girly , searched a lot , went showroom to showroom and finally i saw suzuki access 125 special edition ( matte black) love at first sight !
Took a test ride , and believe me the difference between this and my old scooty was more drastic than anything you name. I bought the scooty and it's been 4 months this scooty is great , servicing is free for 2 years so no worries :d
I compared it with my friends scooty's too but none of them could stand against mine :)
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
54 kmpl
Was this review helpful?
8
0
Superb rides with access 125
4 years ago
Ss
A good bike which we can trust so much. Value for money. Smooth performance. Excellent break system. No starting problems. Good mileage. Notable brand in scooters. Easy buying options. Fascinating looks. Mileage and smooth rides, and fast are benefits. A trusted company Suzuki product. There are no noticeable negatives in product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
8
0
Very bad experience
2 years ago
Sachinchettri
Very bad experience. Had to visit the service center every 500 km. So many defects. Every time had to change spare parts and servicing cost is also very high. Service center people are looting the people in the name of service. There is a technological defect in fi system. The engine gets off so frequently. Need to relook into the engine.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
50 kmpl
Was this review helpful?
68
61
No1 product
2 years ago
Bishal
This scooty is no1 and heavy pickup scooter but sound is very high and comfortable to drive and seats are very long, 3 people can sit.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
51 kmpl
Was this review helpful?
21
14
Not suitable for long distance
6 years ago
Sahitya
I purchased this scooter for daily use to office which is approx 28 km one side . Pickup of the bike is not so great, acceleration is very tight. Back pain observed in long distance and traffic jams. Average is 45 to 50 kmpl. Engine makes a sound when accelerated. Brakes are good. When riding with pillion the engine performance reduces and need higher acceleration the pressure on engine can be felt.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
50 kmpl
Was this review helpful?
14
7
Beware of Suzuki's appealing exteriors; they may be selling refurbished bikes, aiming to overcharge customers.
17 weeks ago
Chandra Sheker
Recently, I purchased the Suzuki Access 125 Ride Connect Edition, but my experience with the buying process has been disappointing. The Aryan Suzuki showroom significantly marked up the original cost, charging 30% to 40% more.Regarding insurance, the showroom insisted on a basic insurance package priced at ₹7,210, whereas the same coverage is available in the market for ₹4,100 to ₹4,500. Despite my right to choose insurance as per IRDAI guidelines, they denied my preference. They also charged ₹350 for RSA (Road Side Assistance), whereas it typically costs only ₹99 through insurance providers. When I questioned their choice of expensive insurance, they could not provide a satisfactory answer.Attempting to cancel my purchase has been equally frustrating. They informed me that cancellation is not allowed, insisting I either buy from them or forfeit my ₹30,000 booking amount. However, Suzuki's official policy states cancellations are permitted without charge. Despite reaching out to customer service and the grievance officer ("customer.queries@suzukimotorcycle.in", "branch.aryansuzuki@gmail.com", and "mathur.rajat@suzukimotorcycle.in"[Grievance Officer]), I have received no response.Additionally, I have noticed issues with the bike itself. The plastic parts are showing signs of premature wear, suggesting possible quality concerns with the Great Suzuki's products(the bike 2 months old). I believe that Suzuki is Selling Refurbished bikes as Brand New. Moreover, after the first service, the bike now makes noises when turning, a problem that wasn't present before servicing. Overall, I am deeply dissatisfied with the Great Suzuki Motorcycle's response and service. Based on my experience, I cannot recommend Suzuki Motorcycles to others.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Dont buy Suzuki Motorcycles
Was this review helpful?
13
6
one & only suzuki the leader
2 years ago
Sahilkumar
I already owned 2 access 125 scooties and it is my third one when I ride my scotty I fell energetic it's pickup is amazing better than other scooties & it's my true friend I take into many long tours also & I was the first owner of suzuki access 125 in 2012 than again i buy it's next model the all new access 125 bs3 .Now in 2021 I bought it's bs6 New model the suzuki is the beast, leader, honor it's a "suzuki" Thank you.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
50 kmpl
Tips for other riders
Change its engine oil in every 1500-1800 km, then it is not required any maintenance . Always try to time to time service when kms is cover which is written in owners manual .
Was this review helpful?
9
2
Get the access
40 weeks ago
Kiran Yadav
This Access 125 is better than other bikes. I have been using it since 2019 there have been no problems with the bike but there is only one major problem is service the service guys also simply do oil change and waterwash only bike is good in performance and mileage the service only issue i am also frustrated in service only.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Got mileage of
50 kmpl
Was this review helpful?
9
2
Access 125
4 years ago
Shahad Shajahan
It's a superb scooter, i had using it about 3 years, no more complaints, good performance, good service by access, smooth riding in all kinds offroad roads.It looks so beauty.I have a black coloured suzuki access 125.I feel comfortable on long rides. I am totally satisfied through this bike.Its a super experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
55 kmpl
Was this review helpful?
8
1
Review
2 years ago
Venkata Syamnath
I had worst experience b6 Suzuki access, model. Every month I am getting sensor problems. And different problems. I never advise everyone. I have lost so much money due to bike repair. Sensor vehicles are the worst vehicles. The cost is over. Worst product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
8
1
The best 125cc scooty one can buy !
7 years ago
Aman Siraj
After riding my old honda aviator for 7 years i finally decided to buy a new scooty as my parents didn't allow me to buy a bike.
I was looking for a scooty which is light in weight and powerful enough and doesn't looks girly , searched a lot , went showroom to showroom and finally i saw suzuki access 125 special edition ( matte black) love at first sight !
Took a test ride , and believe me the difference between this and my old scooty was more drastic than anything you name. I bought the scooty and it's been 4 months this scooty is great , servicing is free for 2 years so no worries :d
I compared it with my friends scooty's too but none of them could stand against mine :)
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
54 kmpl
Was this review helpful?
8
0
Superb rides with access 125
4 years ago
Ss
A good bike which we can trust so much. Value for money. Smooth performance. Excellent break system. No starting problems. Good mileage. Notable brand in scooters. Easy buying options. Fascinating looks. Mileage and smooth rides, and fast are benefits. A trusted company Suzuki product. There are no noticeable negatives in product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
8
0
Very bad experience
2 years ago
Sachinchettri
Very bad experience. Had to visit the service center every 500 km. So many defects. Every time had to change spare parts and servicing cost is also very high. Service center people are looting the people in the name of service. There is a technological defect in fi system. The engine gets off so frequently. Need to relook into the engine.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
50 kmpl
Was this review helpful?
68
61
No1 product
2 years ago
Bishal
This scooty is no1 and heavy pickup scooter but sound is very high and comfortable to drive and seats are very long, 3 people can sit.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
51 kmpl
Was this review helpful?
21
14
Not suitable for long distance
6 years ago
Sahitya
I purchased this scooter for daily use to office which is approx 28 km one side . Pickup of the bike is not so great, acceleration is very tight. Back pain observed in long distance and traffic jams. Average is 45 to 50 kmpl. Engine makes a sound when accelerated. Brakes are good. When riding with pillion the engine performance reduces and need higher acceleration the pressure on engine can be felt.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
50 kmpl
Was this review helpful?
14
7
Beware of Suzuki's appealing exteriors; they may be selling refurbished bikes, aiming to overcharge customers.
17 weeks ago
Chandra Sheker
Recently, I purchased the Suzuki Access 125 Ride Connect Edition, but my experience with the buying process has been disappointing. The Aryan Suzuki showroom significantly marked up the original cost, charging 30% to 40% more.Regarding insurance, the showroom insisted on a basic insurance package priced at ₹7,210, whereas the same coverage is available in the market for ₹4,100 to ₹4,500. Despite my right to choose insurance as per IRDAI guidelines, they denied my preference. They also charged ₹350 for RSA (Road Side Assistance), whereas it typically costs only ₹99 through insurance providers. When I questioned their choice of expensive insurance, they could not provide a satisfactory answer.Attempting to cancel my purchase has been equally frustrating. They informed me that cancellation is not allowed, insisting I either buy from them or forfeit my ₹30,000 booking amount. However, Suzuki's official policy states cancellations are permitted without charge. Despite reaching out to customer service and the grievance officer ("customer.queries@suzukimotorcycle.in", "branch.aryansuzuki@gmail.com", and "mathur.rajat@suzukimotorcycle.in"[Grievance Officer]), I have received no response.Additionally, I have noticed issues with the bike itself. The plastic parts are showing signs of premature wear, suggesting possible quality concerns with the Great Suzuki's products(the bike 2 months old). I believe that Suzuki is Selling Refurbished bikes as Brand New. Moreover, after the first service, the bike now makes noises when turning, a problem that wasn't present before servicing. Overall, I am deeply dissatisfied with the Great Suzuki Motorcycle's response and service. Based on my experience, I cannot recommend Suzuki Motorcycles to others.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Dont buy Suzuki Motorcycles
Was this review helpful?
13
6
one & only suzuki the leader
2 years ago
Sahilkumar
I already owned 2 access 125 scooties and it is my third one when I ride my scotty I fell energetic it's pickup is amazing better than other scooties & it's my true friend I take into many long tours also & I was the first owner of suzuki access 125 in 2012 than again i buy it's next model the all new access 125 bs3 .Now in 2021 I bought it's bs6 New model the suzuki is the beast, leader, honor it's a "suzuki" Thank you.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
50 kmpl
Tips for other riders
Change its engine oil in every 1500-1800 km, then it is not required any maintenance . Always try to time to time service when kms is cover which is written in owners manual .
Was this review helpful?
9
2
Get the access
40 weeks ago
Kiran Yadav
This Access 125 is better than other bikes. I have been using it since 2019 there have been no problems with the bike but there is only one major problem is service the service guys also simply do oil change and waterwash only bike is good in performance and mileage the service only issue i am also frustrated in service only.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Got mileage of
50 kmpl
Was this review helpful?
9
2
Access 125
4 years ago
Shahad Shajahan
It's a superb scooter, i had using it about 3 years, no more complaints, good performance, good service by access, smooth riding in all kinds offroad roads.It looks so beauty.I have a black coloured suzuki access 125.I feel comfortable on long rides. I am totally satisfied through this bike.Its a super experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
55 kmpl
Was this review helpful?
8
1
Review
2 years ago
Venkata Syamnath
I had worst experience b6 Suzuki access, model. Every month I am getting sensor problems. And different problems. I never advise everyone. I have lost so much money due to bike repair. Sensor vehicles are the worst vehicles. The cost is over. Worst product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
8
1
The best 125cc scooty one can buy !
7 years ago
Aman Siraj
After riding my old honda aviator for 7 years i finally decided to buy a new scooty as my parents didn't allow me to buy a bike.
I was looking for a scooty which is light in weight and powerful enough and doesn't looks girly , searched a lot , went showroom to showroom and finally i saw suzuki access 125 special edition ( matte black) love at first sight !
Took a test ride , and believe me the difference between this and my old scooty was more drastic than anything you name. I bought the scooty and it's been 4 months this scooty is great , servicing is free for 2 years so no worries :d
I compared it with my friends scooty's too but none of them could stand against mine :)
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
54 kmpl
Was this review helpful?
8
0
Superb rides with access 125
4 years ago
Ss
A good bike which we can trust so much. Value for money. Smooth performance. Excellent break system. No starting problems. Good mileage. Notable brand in scooters. Easy buying options. Fascinating looks. Mileage and smooth rides, and fast are benefits. A trusted company Suzuki product. There are no noticeable negatives in product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
8
0
Very bad experience
2 years ago
Sachinchettri
Very bad experience. Had to visit the service center every 500 km. So many defects. Every time had to change spare parts and servicing cost is also very high. Service center people are looting the people in the name of service. There is a technological defect in fi system. The engine gets off so frequently. Need to relook into the engine.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
50 kmpl
Was this review helpful?
68
61
No1 product
2 years ago
Bishal
This scooty is no1 and heavy pickup scooter but sound is very high and comfortable to drive and seats are very long, 3 people can sit.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
51 kmpl
Was this review helpful?
21
14
Not suitable for long distance
6 years ago
Sahitya
I purchased this scooter for daily use to office which is approx 28 km one side . Pickup of the bike is not so great, acceleration is very tight. Back pain observed in long distance and traffic jams. Average is 45 to 50 kmpl. Engine makes a sound when accelerated. Brakes are good. When riding with pillion the engine performance reduces and need higher acceleration the pressure on engine can be felt.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
50 kmpl
Was this review helpful?
14
7
Beware of Suzuki's appealing exteriors; they may be selling refurbished bikes, aiming to overcharge customers.
17 weeks ago
Chandra Sheker
Recently, I purchased the Suzuki Access 125 Ride Connect Edition, but my experience with the buying process has been disappointing. The Aryan Suzuki showroom significantly marked up the original cost, charging 30% to 40% more.Regarding insurance, the showroom insisted on a basic insurance package priced at ₹7,210, whereas the same coverage is available in the market for ₹4,100 to ₹4,500. Despite my right to choose insurance as per IRDAI guidelines, they denied my preference. They also charged ₹350 for RSA (Road Side Assistance), whereas it typically costs only ₹99 through insurance providers. When I questioned their choice of expensive insurance, they could not provide a satisfactory answer.Attempting to cancel my purchase has been equally frustrating. They informed me that cancellation is not allowed, insisting I either buy from them or forfeit my ₹30,000 booking amount. However, Suzuki's official policy states cancellations are permitted without charge. Despite reaching out to customer service and the grievance officer ("customer.queries@suzukimotorcycle.in", "branch.aryansuzuki@gmail.com", and "mathur.rajat@suzukimotorcycle.in"[Grievance Officer]), I have received no response.Additionally, I have noticed issues with the bike itself. The plastic parts are showing signs of premature wear, suggesting possible quality concerns with the Great Suzuki's products(the bike 2 months old). I believe that Suzuki is Selling Refurbished bikes as Brand New. Moreover, after the first service, the bike now makes noises when turning, a problem that wasn't present before servicing. Overall, I am deeply dissatisfied with the Great Suzuki Motorcycle's response and service. Based on my experience, I cannot recommend Suzuki Motorcycles to others.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Dont buy Suzuki Motorcycles
Was this review helpful?
13
6
one & only suzuki the leader
2 years ago
Sahilkumar
I already owned 2 access 125 scooties and it is my third one when I ride my scotty I fell energetic it's pickup is amazing better than other scooties & it's my true friend I take into many long tours also & I was the first owner of suzuki access 125 in 2012 than again i buy it's next model the all new access 125 bs3 .Now in 2021 I bought it's bs6 New model the suzuki is the beast, leader, honor it's a "suzuki" Thank you.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
50 kmpl
Tips for other riders
Change its engine oil in every 1500-1800 km, then it is not required any maintenance . Always try to time to time service when kms is cover which is written in owners manual .
Was this review helpful?
9
2
Get the access
40 weeks ago
Kiran Yadav
This Access 125 is better than other bikes. I have been using it since 2019 there have been no problems with the bike but there is only one major problem is service the service guys also simply do oil change and waterwash only bike is good in performance and mileage the service only issue i am also frustrated in service only.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Got mileage of
50 kmpl
Was this review helpful?
9
2
Access 125
4 years ago
Shahad Shajahan
It's a superb scooter, i had using it about 3 years, no more complaints, good performance, good service by access, smooth riding in all kinds offroad roads.It looks so beauty.I have a black coloured suzuki access 125.I feel comfortable on long rides. I am totally satisfied through this bike.Its a super experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
55 kmpl
Was this review helpful?
8
1
Review
2 years ago
Venkata Syamnath
I had worst experience b6 Suzuki access, model. Every month I am getting sensor problems. And different problems. I never advise everyone. I have lost so much money due to bike repair. Sensor vehicles are the worst vehicles. The cost is over. Worst product.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
8
1
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