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Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
Maintenance cost
Extra Features
A well made package
5 years ago
Yadukrishnan
Tvs offers a sporty and refined scooter experience with the ntorq. The 125cc engine is a rev happy beast with a meaty mid range which makes normal city commutes an absolute delight.Handling is excellent.Cornering is easy thanks to bigher and wider tyres. Disc brakes up front offers ample bite and the combined breaking gives an efficient and overall precise breaking.And if you're into little things..The sound..Ohh boy those crackle and pops what a symphony it is.Smart connect feature seemed to be a gimmick...Only the navigation function is actually useful in real life (personally) .Fuel efficiency is mostly relative according to the riding styles. However maintaining ang avg economy speeds (40 to 60kmph) will return an overall 45kmpl.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
45 kmpl
Was this review helpful?
2
0
Tvs ntorq 125cc
5 years ago
Sahil Khan
Tvs ntorq 125 is a better scooters in 125cc segment it comes with 3 valve engine it provides maximum torque to run a scooter at 85+km/h and it comes with so many colors option and it design and looks or comfort are so awesome and this time tvs ntorq 125 is beat all the 125cc scooters segment and service experience is also excellent.It comes with digital instrumental cluster and outside fuel filling option Tvs ntorq their is no cons from me i love ntorq 125.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
35 kmpl
Tips for other riders
Engine oil change after 3000-4000 km. Because Riding experience is awesome Always use company engine oil.
Was this review helpful?
2
0
Honest review of tbs ntorq 125
5 years ago
Devansh Mehta
The buying experience was awesome. Had no issues while buying it. The staff was polite and were professional. Riding it is on next level. I love to ride all day. Great performance by tvs. It is the best looking scooters in the Indian market. It brought a revolution in the industry with the best pickup and a powerful bass exhaust note. Just had one issue of mileage it delivers. It is considered to be quite poor. Otherwise it is the best scooter in India.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
38 kmpl
Tips for other riders
Always use synthetic engine oil while servicing as it increases the power and ride quality.
Was this review helpful?
2
0
Go for it
4 years ago
Ahmed
It's amazing scooter... I love it's sound and performance... I really like this scooter.Very smooth... My whole family and friends also like this scooter... Exhaust sound is very attractive... Edge design also attract every one on road. I am giving 5 star for every features on this scooter. Thank you.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
41 kmpl
Tips for other riders
I will be happy if android and gps inbuilt features is added...
Was this review helpful?
2
0
Don't think , Go for it !!!
4 years ago
Sagar
Worth buying Ntorq.Very comfortable, controllable.Top Speed 110.looks 10/10.Service yet to be done.Got Bluetooth Service which I have not yet experienced.Have Sports Mode and Street Mode.To get Max average you should not rev , just normal speed upto 45kmpl i guess.Boot space is not very bad , My Large Size Helmet wont fit in it .Overall Good Experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
40 kmpl
Was this review helpful?
2
0
I'm Happy as a owner
4 years ago
Sandip
Go for it. Lost of features are loaded & the throttle response is pretty good than other scooters.. with Bluetooth connectivity you can use ur mobile while riding and the boot space is not so big but its enough for a sports scooter. It has also USB port and light inside its boot space... Its seat is very comfortable and breaks are reliable for ride. This scooter feels like a motorcycle.. i run it on 86kmph but this scooter had no vibrations on handlebar on high speed. I truly love it..my next plan is i wanna going in a solo trip to nepal with my grey & black ntorq...
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
35 kmpl
Tips for other riders
Clean your air filter in every 500 km for one kick start & one self start..
Was this review helpful?
2
0
"Twist, Turn, and Zoom: The TVS nTorq 125 Experience"
29 weeks ago
Thanukumar
Purchasing Feedback:Few of the owners have expressed satisfaction with their purchase, noting the scooter's excellent condition and powerful performance upon acquisition.Riding Impressions:The nTorq 125 delivers an innovative riding experience, boasting a 125cc 3-valve CVTi REVV engine and a dynamic design. It's celebrated for its steadiness, manoeuvrability, and comfort, making it apt for both urban commuting and extended trips.Servicing and Upkeep:TVS provides a comprehensive maintenance plan, suggesting service checkpoints every 2, 4, 8, and 12 months or at designated kilometre thresholds. Routine maintenance encompasses tasks such as changing the engine oil, cleaning the air filter, and inspecting the brakes.Advantages and Disadvantages:The advantages include superb road grip, comfortable suspension, rapid acceleration, and digital amenities. On the downside, some users have pointed out issues like less-than-ideal fuel efficiency, a thin paint layer, and increased vibration compared to competitors.Aesthetics and Performance:The nTorq 125 captures attention with its sporty, aerodynamic appearance. It comes loaded with features such as Bluetooth connectivity, GPS navigation, and mobile charging ports. Its engine is powerful, offering swift acceleration and a maximum speed of approximately 95 km/h.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Tips for other riders
To keep your TVS nTorq 125 in optimal condition, consider these maintenance guidelines: - Adhere to Service Schedules: Strictly follow the maintenance intervals and suggestions outlined in your owner's manual. - Engine Oil Replacement: Change your engine oil every 2500 kilometers or as advised by the manufacturer to maintain engine smoothness. - Tire Pressure Monitoring: Check tire pressure weekly and adjust accordingly based on weekly pressure loss. Correct inflation can enhance fuel efficiency and handling. - Fuel Level Management: Prevent potential harm to the fuel injection system by not letting the fuel level drop below two liters. - Riding Techniques: Employ gradual acceleration and aim for a steady speed. Minimize abrupt braking and unnecessary idling to save fuel. - Cleanliness: Regularly clean the scooter, paying special attention to the textured floorboard, to avoid dirt accumulation that could impact the scooter's components. - Component Inspection: Frequently check brakes, lights, and other essential parts . - Proper Storage: When the scooter is not in use, Park it in dry location to protect it from weather damage.
Was this review helpful?
2
0
Running out of money after purchasing it.
6 weeks ago
Jatin
Only buy it if you want to keep it for a year or two. High maintenance, need to change one way every year that costs 2000, got my engine seized with fuel injector after 35000km. The service center made a bill of 15 thousand even scooter was under warranty. I am so fed up with expensive parts and service. The only good thing is performance and satisfactory mileage.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Got mileage of
40 kmpl
Was this review helpful?
2
1
Tvs ntorq 125 race edition - The beautiful beast!
3 years ago
Imran Kazi
I already own a motorcycle and wanted to purchase a scooter for short commutes and also so that my wife can also ride it. After a lot of research and discussions we had shortlisted 2 scooters. Tvs ntorq 125 race edition and Suzuki access 125 and finally decided to purchase ntorq (I will try to explain in the review as to why we went for ntorq against access). 1. Buying experience : I would rate the dealership experience as very bad (supreme tvs- thane) as they do not care about their customers once the booking is done and do not stand by any promises/ commitments given by them at the time of booking. We inquired with 3-4 dealers in thane and Navi mumbai and finally decided to go ahead with supreme tvs (thane) as one of my friend recommend. I visited the showroom and asked about the availability and delivery time frame. Also I informed them that I already have an pre-approved loan from Hdfc. Executive at the dealership assured me that they already have the race edition (red color) in their stock and since I already have a pre-approved loan they will deliver the vehicle to me along with registration in 8-10 days. I paid my part of contribution as booking amount and completed the loan application formalities on the same day. Once the booking amount was paid I started experiencing bad experiences with the dealership. First of all they took 10 days to get the loan sanction and disbursement because of their lack of communication in hdfc representatives. Worst part is they never informed me anything and I had to call them everyday for follow-up. I had to speak to my hdfc relationship manager to get things done and got to know that the delay is because dealership has changed their bank accounts and not providing required details for disbursement, finally after lot of follow-ups for 10 days disbursement was done. Once the disbursement was done I again contacted dealership representative and requested him to complete the registration asap as its already been delayed, to which he very bluntly said it will take another 12-15 days for registration. When I reminded him about his commitment to deliver the vehicle in 10-15 days he said if you want you can take the delivery of your vehicle today (without registration). When I informed him that I am not going to take my vehicle out of showroom without registration he was like there are so many people ride their vehicles without registration. I was again following up for registration with dealer every alternate days and finally received my vehicle almost after 25 days. Even the delivery experience wasn't pleasant, they did not do any celebration and just handed over the scooter to me. I have decided not to purchase any vehicle and not to recommend supreme tvs to any of my contacts. Being in the sales industry I completely understand the challenges faced by seller sometimes, however I did not like the attitude of the dealer for the way things were handled. There was no communication, there was absolutely no efforts to repair/reverse the damage, complete lack of professionalism and customer centric approach. Even there was no feedback call/survey made to customer from tvs's side to understand their buying experience. Suzuki India is way better in terms of their dealership experience and customer service. 2. Riding experience & looks performance etc. : the reasons we decided to go for ntorq as compared to access 125 is because of, 1. Wide 12 inches tyre's at both ends which provides superb ride, handling and comfort (access has 12inches tyre at front and only 10inches at rear. May the reason because they want to promote mileage over safety and riding comfort. Remember their tag line for access? 'kam peeta hai'. 2. Looks, we liked the bold, sporty and aggressive look of ntorq and red color in race edition is a head turner. 3. Tvs smart x onnect with all digital display. However its navigation assist is very poor as they are using mapmyidia which isn't accurate and fast. Navigation suddenly pauses and stops guiding further. 4. We love the way it rides and handles. Cornering is fun and confidence inspiring due to well tuned suspension setup and wider, gripper tyres. 5. Exhaust note is very unique and sporty. 4. Service and maintenance : i did first servicing of my scooter after 1 month and 622 kms on odometer. With my very bad buying experience with supreme tvs thane i decided not to go for servicing with them. I serviced my scooter with speed wheels tvs thane. This time I had a completely different experience with this dealer. Service advisor asked my how the vehicle is running and if i am facing any issues. He also explained me the total service charges in detail. Also promised to return the scooter back on the same day. I received a call from service advisor once the service was done and scooter was ready for pick up. When I reached service center to pick my vehicle I saw the owner of dealership mr. Pawar was present there and was personally speaking to customers, taking feedback about their service experience. I had a good detailed discussion with him and he in fact shared his personal number with me and asked to contact him in case of any issues. I was really happy with this gesture of mr. Pawar and it clearly shows the dedication, seriousness and customer first approach of him. With engine oil, filter replacement, total 1st service cost was 460 Rupees including taxes. Surprisingly, tvs does not have any extended warranty plan for their vehicles. Pros : 1. A great looking scooter. 2. Excellent ride and handling 3. Superb suspension and braking setup. 4. Fun to ride and handles corner with ease. 5. Exhaust note is very sporty and music to ears. Cons : 1. Navigation assist is not very useful and doesn't work well. 2. I prefer wearing full face ece/dot certified helmets, however there's no proper place/slot to safely lock the helmet, I always have to carry helmet along with me. 3. No extended warranty options offered by TVS.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
48 kmpl
Was this review helpful?
10
9
A new vehicle with a sad experience
5 years ago
Reuben Ranbhise
1 buying experience: the booking procedure was good with finalizing the color, model, payment, discount. All went smoothly. The date of delivery the vehicle was not delivered as per delivery procedure. The vehicle was just handed over without any explanation. This was a sad experience 2. Riding experience. Since the day the vehicle was handed over to me the vehicle stop in the middle while in motion. This happened the very next day from the day of delivery means the pdi was not done thoroughly.This happened on many occasions. The vehicle was returned back to the dealer (rushab tvs nagar road pune). The vehicle was at the dealer for 3 days and then it was returned back. Same problem repeated means the vehicle was not checked thoroughly or could say inefficient technicians. Since the distance being far away i gave it to a dealer close by called k.K. Tvs. He replaced the petrol cock and returned back but the same problem repeated. The vehicle was returned back to the k.K. The works manager said he would keep it for 2-3 days and check accordingly the fault. After 3 days he returned the vehicle replacing 2 more parts. The coil and electronic choke. The vehicle clocked 282 kms on delivery from k.K. The next day the vehicle was ridden by me and seems the problem is solved. Since the fear of getting a defective faulty vehicle i have not ridden it still. I do start it daily but feel dejected to ride it.A bitter experience from tvs motors. I would still prefer a honda activa which in 5 years has clocked 58k odd kms but no trouble at all till date.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
35 kmpl
Was this review helpful?
8
7
A well made package
5 years ago
Yadukrishnan
Tvs offers a sporty and refined scooter experience with the ntorq. The 125cc engine is a rev happy beast with a meaty mid range which makes normal city commutes an absolute delight.Handling is excellent.Cornering is easy thanks to bigher and wider tyres. Disc brakes up front offers ample bite and the combined breaking gives an efficient and overall precise breaking.And if you're into little things..The sound..Ohh boy those crackle and pops what a symphony it is.Smart connect feature seemed to be a gimmick...Only the navigation function is actually useful in real life (personally) .Fuel efficiency is mostly relative according to the riding styles. However maintaining ang avg economy speeds (40 to 60kmph) will return an overall 45kmpl.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
45 kmpl
Was this review helpful?
2
0
Tvs ntorq 125cc
5 years ago
Sahil Khan
Tvs ntorq 125 is a better scooters in 125cc segment it comes with 3 valve engine it provides maximum torque to run a scooter at 85+km/h and it comes with so many colors option and it design and looks or comfort are so awesome and this time tvs ntorq 125 is beat all the 125cc scooters segment and service experience is also excellent.It comes with digital instrumental cluster and outside fuel filling option Tvs ntorq their is no cons from me i love ntorq 125.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
35 kmpl
Tips for other riders
Engine oil change after 3000-4000 km. Because Riding experience is awesome Always use company engine oil.
Was this review helpful?
2
0
Honest review of tbs ntorq 125
5 years ago
Devansh Mehta
The buying experience was awesome. Had no issues while buying it. The staff was polite and were professional. Riding it is on next level. I love to ride all day. Great performance by tvs. It is the best looking scooters in the Indian market. It brought a revolution in the industry with the best pickup and a powerful bass exhaust note. Just had one issue of mileage it delivers. It is considered to be quite poor. Otherwise it is the best scooter in India.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
38 kmpl
Tips for other riders
Always use synthetic engine oil while servicing as it increases the power and ride quality.
Was this review helpful?
2
0
Go for it
4 years ago
Ahmed
It's amazing scooter... I love it's sound and performance... I really like this scooter.Very smooth... My whole family and friends also like this scooter... Exhaust sound is very attractive... Edge design also attract every one on road. I am giving 5 star for every features on this scooter. Thank you.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
41 kmpl
Tips for other riders
I will be happy if android and gps inbuilt features is added...
Was this review helpful?
2
0
Don't think , Go for it !!!
4 years ago
Sagar
Worth buying Ntorq.Very comfortable, controllable.Top Speed 110.looks 10/10.Service yet to be done.Got Bluetooth Service which I have not yet experienced.Have Sports Mode and Street Mode.To get Max average you should not rev , just normal speed upto 45kmpl i guess.Boot space is not very bad , My Large Size Helmet wont fit in it .Overall Good Experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
40 kmpl
Was this review helpful?
2
0
I'm Happy as a owner
4 years ago
Sandip
Go for it. Lost of features are loaded & the throttle response is pretty good than other scooters.. with Bluetooth connectivity you can use ur mobile while riding and the boot space is not so big but its enough for a sports scooter. It has also USB port and light inside its boot space... Its seat is very comfortable and breaks are reliable for ride. This scooter feels like a motorcycle.. i run it on 86kmph but this scooter had no vibrations on handlebar on high speed. I truly love it..my next plan is i wanna going in a solo trip to nepal with my grey & black ntorq...
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
35 kmpl
Tips for other riders
Clean your air filter in every 500 km for one kick start & one self start..
Was this review helpful?
2
0
"Twist, Turn, and Zoom: The TVS nTorq 125 Experience"
29 weeks ago
Thanukumar
Purchasing Feedback:Few of the owners have expressed satisfaction with their purchase, noting the scooter's excellent condition and powerful performance upon acquisition.Riding Impressions:The nTorq 125 delivers an innovative riding experience, boasting a 125cc 3-valve CVTi REVV engine and a dynamic design. It's celebrated for its steadiness, manoeuvrability, and comfort, making it apt for both urban commuting and extended trips.Servicing and Upkeep:TVS provides a comprehensive maintenance plan, suggesting service checkpoints every 2, 4, 8, and 12 months or at designated kilometre thresholds. Routine maintenance encompasses tasks such as changing the engine oil, cleaning the air filter, and inspecting the brakes.Advantages and Disadvantages:The advantages include superb road grip, comfortable suspension, rapid acceleration, and digital amenities. On the downside, some users have pointed out issues like less-than-ideal fuel efficiency, a thin paint layer, and increased vibration compared to competitors.Aesthetics and Performance:The nTorq 125 captures attention with its sporty, aerodynamic appearance. It comes loaded with features such as Bluetooth connectivity, GPS navigation, and mobile charging ports. Its engine is powerful, offering swift acceleration and a maximum speed of approximately 95 km/h.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Tips for other riders
To keep your TVS nTorq 125 in optimal condition, consider these maintenance guidelines: - Adhere to Service Schedules: Strictly follow the maintenance intervals and suggestions outlined in your owner's manual. - Engine Oil Replacement: Change your engine oil every 2500 kilometers or as advised by the manufacturer to maintain engine smoothness. - Tire Pressure Monitoring: Check tire pressure weekly and adjust accordingly based on weekly pressure loss. Correct inflation can enhance fuel efficiency and handling. - Fuel Level Management: Prevent potential harm to the fuel injection system by not letting the fuel level drop below two liters. - Riding Techniques: Employ gradual acceleration and aim for a steady speed. Minimize abrupt braking and unnecessary idling to save fuel. - Cleanliness: Regularly clean the scooter, paying special attention to the textured floorboard, to avoid dirt accumulation that could impact the scooter's components. - Component Inspection: Frequently check brakes, lights, and other essential parts . - Proper Storage: When the scooter is not in use, Park it in dry location to protect it from weather damage.
Was this review helpful?
2
0
Running out of money after purchasing it.
6 weeks ago
Jatin
Only buy it if you want to keep it for a year or two. High maintenance, need to change one way every year that costs 2000, got my engine seized with fuel injector after 35000km. The service center made a bill of 15 thousand even scooter was under warranty. I am so fed up with expensive parts and service. The only good thing is performance and satisfactory mileage.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Got mileage of
40 kmpl
Was this review helpful?
2
1
Tvs ntorq 125 race edition - The beautiful beast!
3 years ago
Imran Kazi
I already own a motorcycle and wanted to purchase a scooter for short commutes and also so that my wife can also ride it. After a lot of research and discussions we had shortlisted 2 scooters. Tvs ntorq 125 race edition and Suzuki access 125 and finally decided to purchase ntorq (I will try to explain in the review as to why we went for ntorq against access). 1. Buying experience : I would rate the dealership experience as very bad (supreme tvs- thane) as they do not care about their customers once the booking is done and do not stand by any promises/ commitments given by them at the time of booking. We inquired with 3-4 dealers in thane and Navi mumbai and finally decided to go ahead with supreme tvs (thane) as one of my friend recommend. I visited the showroom and asked about the availability and delivery time frame. Also I informed them that I already have an pre-approved loan from Hdfc. Executive at the dealership assured me that they already have the race edition (red color) in their stock and since I already have a pre-approved loan they will deliver the vehicle to me along with registration in 8-10 days. I paid my part of contribution as booking amount and completed the loan application formalities on the same day. Once the booking amount was paid I started experiencing bad experiences with the dealership. First of all they took 10 days to get the loan sanction and disbursement because of their lack of communication in hdfc representatives. Worst part is they never informed me anything and I had to call them everyday for follow-up. I had to speak to my hdfc relationship manager to get things done and got to know that the delay is because dealership has changed their bank accounts and not providing required details for disbursement, finally after lot of follow-ups for 10 days disbursement was done. Once the disbursement was done I again contacted dealership representative and requested him to complete the registration asap as its already been delayed, to which he very bluntly said it will take another 12-15 days for registration. When I reminded him about his commitment to deliver the vehicle in 10-15 days he said if you want you can take the delivery of your vehicle today (without registration). When I informed him that I am not going to take my vehicle out of showroom without registration he was like there are so many people ride their vehicles without registration. I was again following up for registration with dealer every alternate days and finally received my vehicle almost after 25 days. Even the delivery experience wasn't pleasant, they did not do any celebration and just handed over the scooter to me. I have decided not to purchase any vehicle and not to recommend supreme tvs to any of my contacts. Being in the sales industry I completely understand the challenges faced by seller sometimes, however I did not like the attitude of the dealer for the way things were handled. There was no communication, there was absolutely no efforts to repair/reverse the damage, complete lack of professionalism and customer centric approach. Even there was no feedback call/survey made to customer from tvs's side to understand their buying experience. Suzuki India is way better in terms of their dealership experience and customer service. 2. Riding experience & looks performance etc. : the reasons we decided to go for ntorq as compared to access 125 is because of, 1. Wide 12 inches tyre's at both ends which provides superb ride, handling and comfort (access has 12inches tyre at front and only 10inches at rear. May the reason because they want to promote mileage over safety and riding comfort. Remember their tag line for access? 'kam peeta hai'. 2. Looks, we liked the bold, sporty and aggressive look of ntorq and red color in race edition is a head turner. 3. Tvs smart x onnect with all digital display. However its navigation assist is very poor as they are using mapmyidia which isn't accurate and fast. Navigation suddenly pauses and stops guiding further. 4. We love the way it rides and handles. Cornering is fun and confidence inspiring due to well tuned suspension setup and wider, gripper tyres. 5. Exhaust note is very unique and sporty. 4. Service and maintenance : i did first servicing of my scooter after 1 month and 622 kms on odometer. With my very bad buying experience with supreme tvs thane i decided not to go for servicing with them. I serviced my scooter with speed wheels tvs thane. This time I had a completely different experience with this dealer. Service advisor asked my how the vehicle is running and if i am facing any issues. He also explained me the total service charges in detail. Also promised to return the scooter back on the same day. I received a call from service advisor once the service was done and scooter was ready for pick up. When I reached service center to pick my vehicle I saw the owner of dealership mr. Pawar was present there and was personally speaking to customers, taking feedback about their service experience. I had a good detailed discussion with him and he in fact shared his personal number with me and asked to contact him in case of any issues. I was really happy with this gesture of mr. Pawar and it clearly shows the dedication, seriousness and customer first approach of him. With engine oil, filter replacement, total 1st service cost was 460 Rupees including taxes. Surprisingly, tvs does not have any extended warranty plan for their vehicles. Pros : 1. A great looking scooter. 2. Excellent ride and handling 3. Superb suspension and braking setup. 4. Fun to ride and handles corner with ease. 5. Exhaust note is very sporty and music to ears. Cons : 1. Navigation assist is not very useful and doesn't work well. 2. I prefer wearing full face ece/dot certified helmets, however there's no proper place/slot to safely lock the helmet, I always have to carry helmet along with me. 3. No extended warranty options offered by TVS.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
48 kmpl
Was this review helpful?
10
9
A new vehicle with a sad experience
5 years ago
Reuben Ranbhise
1 buying experience: the booking procedure was good with finalizing the color, model, payment, discount. All went smoothly. The date of delivery the vehicle was not delivered as per delivery procedure. The vehicle was just handed over without any explanation. This was a sad experience 2. Riding experience. Since the day the vehicle was handed over to me the vehicle stop in the middle while in motion. This happened the very next day from the day of delivery means the pdi was not done thoroughly.This happened on many occasions. The vehicle was returned back to the dealer (rushab tvs nagar road pune). The vehicle was at the dealer for 3 days and then it was returned back. Same problem repeated means the vehicle was not checked thoroughly or could say inefficient technicians. Since the distance being far away i gave it to a dealer close by called k.K. Tvs. He replaced the petrol cock and returned back but the same problem repeated. The vehicle was returned back to the k.K. The works manager said he would keep it for 2-3 days and check accordingly the fault. After 3 days he returned the vehicle replacing 2 more parts. The coil and electronic choke. The vehicle clocked 282 kms on delivery from k.K. The next day the vehicle was ridden by me and seems the problem is solved. Since the fear of getting a defective faulty vehicle i have not ridden it still. I do start it daily but feel dejected to ride it.A bitter experience from tvs motors. I would still prefer a honda activa which in 5 years has clocked 58k odd kms but no trouble at all till date.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
35 kmpl
Was this review helpful?
8
7
A well made package
5 years ago
Yadukrishnan
Tvs offers a sporty and refined scooter experience with the ntorq. The 125cc engine is a rev happy beast with a meaty mid range which makes normal city commutes an absolute delight.Handling is excellent.Cornering is easy thanks to bigher and wider tyres. Disc brakes up front offers ample bite and the combined breaking gives an efficient and overall precise breaking.And if you're into little things..The sound..Ohh boy those crackle and pops what a symphony it is.Smart connect feature seemed to be a gimmick...Only the navigation function is actually useful in real life (personally) .Fuel efficiency is mostly relative according to the riding styles. However maintaining ang avg economy speeds (40 to 60kmph) will return an overall 45kmpl.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
45 kmpl
Was this review helpful?
2
0
Tvs ntorq 125cc
5 years ago
Sahil Khan
Tvs ntorq 125 is a better scooters in 125cc segment it comes with 3 valve engine it provides maximum torque to run a scooter at 85+km/h and it comes with so many colors option and it design and looks or comfort are so awesome and this time tvs ntorq 125 is beat all the 125cc scooters segment and service experience is also excellent.It comes with digital instrumental cluster and outside fuel filling option Tvs ntorq their is no cons from me i love ntorq 125.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
35 kmpl
Tips for other riders
Engine oil change after 3000-4000 km. Because Riding experience is awesome Always use company engine oil.
Was this review helpful?
2
0
Honest review of tbs ntorq 125
5 years ago
Devansh Mehta
The buying experience was awesome. Had no issues while buying it. The staff was polite and were professional. Riding it is on next level. I love to ride all day. Great performance by tvs. It is the best looking scooters in the Indian market. It brought a revolution in the industry with the best pickup and a powerful bass exhaust note. Just had one issue of mileage it delivers. It is considered to be quite poor. Otherwise it is the best scooter in India.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
38 kmpl
Tips for other riders
Always use synthetic engine oil while servicing as it increases the power and ride quality.
Was this review helpful?
2
0
Go for it
4 years ago
Ahmed
It's amazing scooter... I love it's sound and performance... I really like this scooter.Very smooth... My whole family and friends also like this scooter... Exhaust sound is very attractive... Edge design also attract every one on road. I am giving 5 star for every features on this scooter. Thank you.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
41 kmpl
Tips for other riders
I will be happy if android and gps inbuilt features is added...
Was this review helpful?
2
0
Don't think , Go for it !!!
4 years ago
Sagar
Worth buying Ntorq.Very comfortable, controllable.Top Speed 110.looks 10/10.Service yet to be done.Got Bluetooth Service which I have not yet experienced.Have Sports Mode and Street Mode.To get Max average you should not rev , just normal speed upto 45kmpl i guess.Boot space is not very bad , My Large Size Helmet wont fit in it .Overall Good Experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
40 kmpl
Was this review helpful?
2
0
I'm Happy as a owner
4 years ago
Sandip
Go for it. Lost of features are loaded & the throttle response is pretty good than other scooters.. with Bluetooth connectivity you can use ur mobile while riding and the boot space is not so big but its enough for a sports scooter. It has also USB port and light inside its boot space... Its seat is very comfortable and breaks are reliable for ride. This scooter feels like a motorcycle.. i run it on 86kmph but this scooter had no vibrations on handlebar on high speed. I truly love it..my next plan is i wanna going in a solo trip to nepal with my grey & black ntorq...
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
35 kmpl
Tips for other riders
Clean your air filter in every 500 km for one kick start & one self start..
Was this review helpful?
2
0
"Twist, Turn, and Zoom: The TVS nTorq 125 Experience"
29 weeks ago
Thanukumar
Purchasing Feedback:Few of the owners have expressed satisfaction with their purchase, noting the scooter's excellent condition and powerful performance upon acquisition.Riding Impressions:The nTorq 125 delivers an innovative riding experience, boasting a 125cc 3-valve CVTi REVV engine and a dynamic design. It's celebrated for its steadiness, manoeuvrability, and comfort, making it apt for both urban commuting and extended trips.Servicing and Upkeep:TVS provides a comprehensive maintenance plan, suggesting service checkpoints every 2, 4, 8, and 12 months or at designated kilometre thresholds. Routine maintenance encompasses tasks such as changing the engine oil, cleaning the air filter, and inspecting the brakes.Advantages and Disadvantages:The advantages include superb road grip, comfortable suspension, rapid acceleration, and digital amenities. On the downside, some users have pointed out issues like less-than-ideal fuel efficiency, a thin paint layer, and increased vibration compared to competitors.Aesthetics and Performance:The nTorq 125 captures attention with its sporty, aerodynamic appearance. It comes loaded with features such as Bluetooth connectivity, GPS navigation, and mobile charging ports. Its engine is powerful, offering swift acceleration and a maximum speed of approximately 95 km/h.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Tips for other riders
To keep your TVS nTorq 125 in optimal condition, consider these maintenance guidelines: - Adhere to Service Schedules: Strictly follow the maintenance intervals and suggestions outlined in your owner's manual. - Engine Oil Replacement: Change your engine oil every 2500 kilometers or as advised by the manufacturer to maintain engine smoothness. - Tire Pressure Monitoring: Check tire pressure weekly and adjust accordingly based on weekly pressure loss. Correct inflation can enhance fuel efficiency and handling. - Fuel Level Management: Prevent potential harm to the fuel injection system by not letting the fuel level drop below two liters. - Riding Techniques: Employ gradual acceleration and aim for a steady speed. Minimize abrupt braking and unnecessary idling to save fuel. - Cleanliness: Regularly clean the scooter, paying special attention to the textured floorboard, to avoid dirt accumulation that could impact the scooter's components. - Component Inspection: Frequently check brakes, lights, and other essential parts . - Proper Storage: When the scooter is not in use, Park it in dry location to protect it from weather damage.
Was this review helpful?
2
0
Running out of money after purchasing it.
6 weeks ago
Jatin
Only buy it if you want to keep it for a year or two. High maintenance, need to change one way every year that costs 2000, got my engine seized with fuel injector after 35000km. The service center made a bill of 15 thousand even scooter was under warranty. I am so fed up with expensive parts and service. The only good thing is performance and satisfactory mileage.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Got mileage of
40 kmpl
Was this review helpful?
2
1
Tvs ntorq 125 race edition - The beautiful beast!
3 years ago
Imran Kazi
I already own a motorcycle and wanted to purchase a scooter for short commutes and also so that my wife can also ride it. After a lot of research and discussions we had shortlisted 2 scooters. Tvs ntorq 125 race edition and Suzuki access 125 and finally decided to purchase ntorq (I will try to explain in the review as to why we went for ntorq against access). 1. Buying experience : I would rate the dealership experience as very bad (supreme tvs- thane) as they do not care about their customers once the booking is done and do not stand by any promises/ commitments given by them at the time of booking. We inquired with 3-4 dealers in thane and Navi mumbai and finally decided to go ahead with supreme tvs (thane) as one of my friend recommend. I visited the showroom and asked about the availability and delivery time frame. Also I informed them that I already have an pre-approved loan from Hdfc. Executive at the dealership assured me that they already have the race edition (red color) in their stock and since I already have a pre-approved loan they will deliver the vehicle to me along with registration in 8-10 days. I paid my part of contribution as booking amount and completed the loan application formalities on the same day. Once the booking amount was paid I started experiencing bad experiences with the dealership. First of all they took 10 days to get the loan sanction and disbursement because of their lack of communication in hdfc representatives. Worst part is they never informed me anything and I had to call them everyday for follow-up. I had to speak to my hdfc relationship manager to get things done and got to know that the delay is because dealership has changed their bank accounts and not providing required details for disbursement, finally after lot of follow-ups for 10 days disbursement was done. Once the disbursement was done I again contacted dealership representative and requested him to complete the registration asap as its already been delayed, to which he very bluntly said it will take another 12-15 days for registration. When I reminded him about his commitment to deliver the vehicle in 10-15 days he said if you want you can take the delivery of your vehicle today (without registration). When I informed him that I am not going to take my vehicle out of showroom without registration he was like there are so many people ride their vehicles without registration. I was again following up for registration with dealer every alternate days and finally received my vehicle almost after 25 days. Even the delivery experience wasn't pleasant, they did not do any celebration and just handed over the scooter to me. I have decided not to purchase any vehicle and not to recommend supreme tvs to any of my contacts. Being in the sales industry I completely understand the challenges faced by seller sometimes, however I did not like the attitude of the dealer for the way things were handled. There was no communication, there was absolutely no efforts to repair/reverse the damage, complete lack of professionalism and customer centric approach. Even there was no feedback call/survey made to customer from tvs's side to understand their buying experience. Suzuki India is way better in terms of their dealership experience and customer service. 2. Riding experience & looks performance etc. : the reasons we decided to go for ntorq as compared to access 125 is because of, 1. Wide 12 inches tyre's at both ends which provides superb ride, handling and comfort (access has 12inches tyre at front and only 10inches at rear. May the reason because they want to promote mileage over safety and riding comfort. Remember their tag line for access? 'kam peeta hai'. 2. Looks, we liked the bold, sporty and aggressive look of ntorq and red color in race edition is a head turner. 3. Tvs smart x onnect with all digital display. However its navigation assist is very poor as they are using mapmyidia which isn't accurate and fast. Navigation suddenly pauses and stops guiding further. 4. We love the way it rides and handles. Cornering is fun and confidence inspiring due to well tuned suspension setup and wider, gripper tyres. 5. Exhaust note is very unique and sporty. 4. Service and maintenance : i did first servicing of my scooter after 1 month and 622 kms on odometer. With my very bad buying experience with supreme tvs thane i decided not to go for servicing with them. I serviced my scooter with speed wheels tvs thane. This time I had a completely different experience with this dealer. Service advisor asked my how the vehicle is running and if i am facing any issues. He also explained me the total service charges in detail. Also promised to return the scooter back on the same day. I received a call from service advisor once the service was done and scooter was ready for pick up. When I reached service center to pick my vehicle I saw the owner of dealership mr. Pawar was present there and was personally speaking to customers, taking feedback about their service experience. I had a good detailed discussion with him and he in fact shared his personal number with me and asked to contact him in case of any issues. I was really happy with this gesture of mr. Pawar and it clearly shows the dedication, seriousness and customer first approach of him. With engine oil, filter replacement, total 1st service cost was 460 Rupees including taxes. Surprisingly, tvs does not have any extended warranty plan for their vehicles. Pros : 1. A great looking scooter. 2. Excellent ride and handling 3. Superb suspension and braking setup. 4. Fun to ride and handles corner with ease. 5. Exhaust note is very sporty and music to ears. Cons : 1. Navigation assist is not very useful and doesn't work well. 2. I prefer wearing full face ece/dot certified helmets, however there's no proper place/slot to safely lock the helmet, I always have to carry helmet along with me. 3. No extended warranty options offered by TVS.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
48 kmpl
Was this review helpful?
10
9
A new vehicle with a sad experience
5 years ago
Reuben Ranbhise
1 buying experience: the booking procedure was good with finalizing the color, model, payment, discount. All went smoothly. The date of delivery the vehicle was not delivered as per delivery procedure. The vehicle was just handed over without any explanation. This was a sad experience 2. Riding experience. Since the day the vehicle was handed over to me the vehicle stop in the middle while in motion. This happened the very next day from the day of delivery means the pdi was not done thoroughly.This happened on many occasions. The vehicle was returned back to the dealer (rushab tvs nagar road pune). The vehicle was at the dealer for 3 days and then it was returned back. Same problem repeated means the vehicle was not checked thoroughly or could say inefficient technicians. Since the distance being far away i gave it to a dealer close by called k.K. Tvs. He replaced the petrol cock and returned back but the same problem repeated. The vehicle was returned back to the k.K. The works manager said he would keep it for 2-3 days and check accordingly the fault. After 3 days he returned the vehicle replacing 2 more parts. The coil and electronic choke. The vehicle clocked 282 kms on delivery from k.K. The next day the vehicle was ridden by me and seems the problem is solved. Since the fear of getting a defective faulty vehicle i have not ridden it still. I do start it daily but feel dejected to ride it.A bitter experience from tvs motors. I would still prefer a honda activa which in 5 years has clocked 58k odd kms but no trouble at all till date.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
35 kmpl
Was this review helpful?
8
7
A well made package
5 years ago
Yadukrishnan
Tvs offers a sporty and refined scooter experience with the ntorq. The 125cc engine is a rev happy beast with a meaty mid range which makes normal city commutes an absolute delight.Handling is excellent.Cornering is easy thanks to bigher and wider tyres. Disc brakes up front offers ample bite and the combined breaking gives an efficient and overall precise breaking.And if you're into little things..The sound..Ohh boy those crackle and pops what a symphony it is.Smart connect feature seemed to be a gimmick...Only the navigation function is actually useful in real life (personally) .Fuel efficiency is mostly relative according to the riding styles. However maintaining ang avg economy speeds (40 to 60kmph) will return an overall 45kmpl.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
45 kmpl
Was this review helpful?
2
0
Tvs ntorq 125cc
5 years ago
Sahil Khan
Tvs ntorq 125 is a better scooters in 125cc segment it comes with 3 valve engine it provides maximum torque to run a scooter at 85+km/h and it comes with so many colors option and it design and looks or comfort are so awesome and this time tvs ntorq 125 is beat all the 125cc scooters segment and service experience is also excellent.It comes with digital instrumental cluster and outside fuel filling option Tvs ntorq their is no cons from me i love ntorq 125.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
35 kmpl
Tips for other riders
Engine oil change after 3000-4000 km. Because Riding experience is awesome Always use company engine oil.
Was this review helpful?
2
0
Honest review of tbs ntorq 125
5 years ago
Devansh Mehta
The buying experience was awesome. Had no issues while buying it. The staff was polite and were professional. Riding it is on next level. I love to ride all day. Great performance by tvs. It is the best looking scooters in the Indian market. It brought a revolution in the industry with the best pickup and a powerful bass exhaust note. Just had one issue of mileage it delivers. It is considered to be quite poor. Otherwise it is the best scooter in India.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Got mileage of
38 kmpl
Tips for other riders
Always use synthetic engine oil while servicing as it increases the power and ride quality.
Was this review helpful?
2
0
Go for it
4 years ago
Ahmed
It's amazing scooter... I love it's sound and performance... I really like this scooter.Very smooth... My whole family and friends also like this scooter... Exhaust sound is very attractive... Edge design also attract every one on road. I am giving 5 star for every features on this scooter. Thank you.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
41 kmpl
Tips for other riders
I will be happy if android and gps inbuilt features is added...
Was this review helpful?
2
0
Don't think , Go for it !!!
4 years ago
Sagar
Worth buying Ntorq.Very comfortable, controllable.Top Speed 110.looks 10/10.Service yet to be done.Got Bluetooth Service which I have not yet experienced.Have Sports Mode and Street Mode.To get Max average you should not rev , just normal speed upto 45kmpl i guess.Boot space is not very bad , My Large Size Helmet wont fit in it .Overall Good Experience.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
40 kmpl
Was this review helpful?
2
0
I'm Happy as a owner
4 years ago
Sandip
Go for it. Lost of features are loaded & the throttle response is pretty good than other scooters.. with Bluetooth connectivity you can use ur mobile while riding and the boot space is not so big but its enough for a sports scooter. It has also USB port and light inside its boot space... Its seat is very comfortable and breaks are reliable for ride. This scooter feels like a motorcycle.. i run it on 86kmph but this scooter had no vibrations on handlebar on high speed. I truly love it..my next plan is i wanna going in a solo trip to nepal with my grey & black ntorq...
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
35 kmpl
Tips for other riders
Clean your air filter in every 500 km for one kick start & one self start..
Was this review helpful?
2
0
"Twist, Turn, and Zoom: The TVS nTorq 125 Experience"
29 weeks ago
Thanukumar
Purchasing Feedback:Few of the owners have expressed satisfaction with their purchase, noting the scooter's excellent condition and powerful performance upon acquisition.Riding Impressions:The nTorq 125 delivers an innovative riding experience, boasting a 125cc 3-valve CVTi REVV engine and a dynamic design. It's celebrated for its steadiness, manoeuvrability, and comfort, making it apt for both urban commuting and extended trips.Servicing and Upkeep:TVS provides a comprehensive maintenance plan, suggesting service checkpoints every 2, 4, 8, and 12 months or at designated kilometre thresholds. Routine maintenance encompasses tasks such as changing the engine oil, cleaning the air filter, and inspecting the brakes.Advantages and Disadvantages:The advantages include superb road grip, comfortable suspension, rapid acceleration, and digital amenities. On the downside, some users have pointed out issues like less-than-ideal fuel efficiency, a thin paint layer, and increased vibration compared to competitors.Aesthetics and Performance:The nTorq 125 captures attention with its sporty, aerodynamic appearance. It comes loaded with features such as Bluetooth connectivity, GPS navigation, and mobile charging ports. Its engine is powerful, offering swift acceleration and a maximum speed of approximately 95 km/h.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
Never Owned
Tips for other riders
To keep your TVS nTorq 125 in optimal condition, consider these maintenance guidelines: - Adhere to Service Schedules: Strictly follow the maintenance intervals and suggestions outlined in your owner's manual. - Engine Oil Replacement: Change your engine oil every 2500 kilometers or as advised by the manufacturer to maintain engine smoothness. - Tire Pressure Monitoring: Check tire pressure weekly and adjust accordingly based on weekly pressure loss. Correct inflation can enhance fuel efficiency and handling. - Fuel Level Management: Prevent potential harm to the fuel injection system by not letting the fuel level drop below two liters. - Riding Techniques: Employ gradual acceleration and aim for a steady speed. Minimize abrupt braking and unnecessary idling to save fuel. - Cleanliness: Regularly clean the scooter, paying special attention to the textured floorboard, to avoid dirt accumulation that could impact the scooter's components. - Component Inspection: Frequently check brakes, lights, and other essential parts . - Proper Storage: When the scooter is not in use, Park it in dry location to protect it from weather damage.
Was this review helpful?
2
0
Running out of money after purchasing it.
6 weeks ago
Jatin
Only buy it if you want to keep it for a year or two. High maintenance, need to change one way every year that costs 2000, got my engine seized with fuel injector after 35000km. The service center made a bill of 15 thousand even scooter was under warranty. I am so fed up with expensive parts and service. The only good thing is performance and satisfactory mileage.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Got mileage of
40 kmpl
Was this review helpful?
2
1
Tvs ntorq 125 race edition - The beautiful beast!
3 years ago
Imran Kazi
I already own a motorcycle and wanted to purchase a scooter for short commutes and also so that my wife can also ride it. After a lot of research and discussions we had shortlisted 2 scooters. Tvs ntorq 125 race edition and Suzuki access 125 and finally decided to purchase ntorq (I will try to explain in the review as to why we went for ntorq against access). 1. Buying experience : I would rate the dealership experience as very bad (supreme tvs- thane) as they do not care about their customers once the booking is done and do not stand by any promises/ commitments given by them at the time of booking. We inquired with 3-4 dealers in thane and Navi mumbai and finally decided to go ahead with supreme tvs (thane) as one of my friend recommend. I visited the showroom and asked about the availability and delivery time frame. Also I informed them that I already have an pre-approved loan from Hdfc. Executive at the dealership assured me that they already have the race edition (red color) in their stock and since I already have a pre-approved loan they will deliver the vehicle to me along with registration in 8-10 days. I paid my part of contribution as booking amount and completed the loan application formalities on the same day. Once the booking amount was paid I started experiencing bad experiences with the dealership. First of all they took 10 days to get the loan sanction and disbursement because of their lack of communication in hdfc representatives. Worst part is they never informed me anything and I had to call them everyday for follow-up. I had to speak to my hdfc relationship manager to get things done and got to know that the delay is because dealership has changed their bank accounts and not providing required details for disbursement, finally after lot of follow-ups for 10 days disbursement was done. Once the disbursement was done I again contacted dealership representative and requested him to complete the registration asap as its already been delayed, to which he very bluntly said it will take another 12-15 days for registration. When I reminded him about his commitment to deliver the vehicle in 10-15 days he said if you want you can take the delivery of your vehicle today (without registration). When I informed him that I am not going to take my vehicle out of showroom without registration he was like there are so many people ride their vehicles without registration. I was again following up for registration with dealer every alternate days and finally received my vehicle almost after 25 days. Even the delivery experience wasn't pleasant, they did not do any celebration and just handed over the scooter to me. I have decided not to purchase any vehicle and not to recommend supreme tvs to any of my contacts. Being in the sales industry I completely understand the challenges faced by seller sometimes, however I did not like the attitude of the dealer for the way things were handled. There was no communication, there was absolutely no efforts to repair/reverse the damage, complete lack of professionalism and customer centric approach. Even there was no feedback call/survey made to customer from tvs's side to understand their buying experience. Suzuki India is way better in terms of their dealership experience and customer service. 2. Riding experience & looks performance etc. : the reasons we decided to go for ntorq as compared to access 125 is because of, 1. Wide 12 inches tyre's at both ends which provides superb ride, handling and comfort (access has 12inches tyre at front and only 10inches at rear. May the reason because they want to promote mileage over safety and riding comfort. Remember their tag line for access? 'kam peeta hai'. 2. Looks, we liked the bold, sporty and aggressive look of ntorq and red color in race edition is a head turner. 3. Tvs smart x onnect with all digital display. However its navigation assist is very poor as they are using mapmyidia which isn't accurate and fast. Navigation suddenly pauses and stops guiding further. 4. We love the way it rides and handles. Cornering is fun and confidence inspiring due to well tuned suspension setup and wider, gripper tyres. 5. Exhaust note is very unique and sporty. 4. Service and maintenance : i did first servicing of my scooter after 1 month and 622 kms on odometer. With my very bad buying experience with supreme tvs thane i decided not to go for servicing with them. I serviced my scooter with speed wheels tvs thane. This time I had a completely different experience with this dealer. Service advisor asked my how the vehicle is running and if i am facing any issues. He also explained me the total service charges in detail. Also promised to return the scooter back on the same day. I received a call from service advisor once the service was done and scooter was ready for pick up. When I reached service center to pick my vehicle I saw the owner of dealership mr. Pawar was present there and was personally speaking to customers, taking feedback about their service experience. I had a good detailed discussion with him and he in fact shared his personal number with me and asked to contact him in case of any issues. I was really happy with this gesture of mr. Pawar and it clearly shows the dedication, seriousness and customer first approach of him. With engine oil, filter replacement, total 1st service cost was 460 Rupees including taxes. Surprisingly, tvs does not have any extended warranty plan for their vehicles. Pros : 1. A great looking scooter. 2. Excellent ride and handling 3. Superb suspension and braking setup. 4. Fun to ride and handles corner with ease. 5. Exhaust note is very sporty and music to ears. Cons : 1. Navigation assist is not very useful and doesn't work well. 2. I prefer wearing full face ece/dot certified helmets, however there's no proper place/slot to safely lock the helmet, I always have to carry helmet along with me. 3. No extended warranty options offered by TVS.
Rating Parameters
(out of 5)
Design and styling
Reliability
Performance
Service experience
Maintenance cost
Extra Features
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
48 kmpl
Was this review helpful?
10
9
A new vehicle with a sad experience
5 years ago
Reuben Ranbhise
1 buying experience: the booking procedure was good with finalizing the color, model, payment, discount. All went smoothly. The date of delivery the vehicle was not delivered as per delivery procedure. The vehicle was just handed over without any explanation. This was a sad experience 2. Riding experience. Since the day the vehicle was handed over to me the vehicle stop in the middle while in motion. This happened the very next day from the day of delivery means the pdi was not done thoroughly.This happened on many occasions. The vehicle was returned back to the dealer (rushab tvs nagar road pune). The vehicle was at the dealer for 3 days and then it was returned back. Same problem repeated means the vehicle was not checked thoroughly or could say inefficient technicians. Since the distance being far away i gave it to a dealer close by called k.K. Tvs. He replaced the petrol cock and returned back but the same problem repeated. The vehicle was returned back to the k.K. The works manager said he would keep it for 2-3 days and check accordingly the fault. After 3 days he returned the vehicle replacing 2 more parts. The coil and electronic choke. The vehicle clocked 282 kms on delivery from k.K. The next day the vehicle was ridden by me and seems the problem is solved. Since the fear of getting a defective faulty vehicle i have not ridden it still. I do start it daily but feel dejected to ride it.A bitter experience from tvs motors. I would still prefer a honda activa which in 5 years has clocked 58k odd kms but no trouble at all till date.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Got mileage of
35 kmpl
Was this review helpful?
8
7
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