Hero Electric Optima CX Price in Gonda

I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.

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I brought this scooter last month and after one month all displays of bikes have gone blank no spare is available at the nearest dealer. Also, I have not received a subsidy after one month. Please do not buy any hero electric vehicles. Hero electric customer care also does not respond well on call and does not know about anything for customer related quires.

About the Reviewer

I am writing after one month of using a single battery scooty. Pros: best for riding in the city. Good pickup comparable to my activa but a bit lower. Good shocker for a bumpy road, good headlight, amazing looks, gives 70% of claimed mileage in city traffic. Attractive price compared to others. You should recover your scooty cost in 20000 km and the battery replacement cost in another 7000.
Cons: delicate plastics, less leg room, low boot space in dual battery, the seat has a bump separating the pillion which is uncomfortable, I got it covered with foam.

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