Hero Electric Optima CX Price in Pratapgarh (Uttar Pradesh)

I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.

About the Reviewer

The buying experience was good.
Smooth riding.
Cool look and smooth performance.
A hero so everywhere we can get servicing and maintenance trustable brand.
Just looking for city purposes and avoid petrol consumption so the bike is given those added value.
It's a very lightweight bike and easy to use for women also. We are using some time for heavy load also but it's giving the same performance.

About the Reviewer

Very bad experience. Body parts are like a dummy bike. After purchasing 3 months more body parts are damaged. After purchasing 1 month's break shoe are broken. Service is also poor. I recommend to all plz don't buy hero optima cx you can buy tvs or honda. Totally bad.

About the Reviewer