3/5
1 year ago
Varun
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned) | 5000-15000 km |
Got mileage of | 120 kmpl |
Here are the pros and cons after driving this bike for 5000kms in 6 months.Pros1. Good mileage of 55-65 on one battery2. Battery is light and removable with an extremely low running cost which is the biggest pro.3. Cost is 90k approx for dual battery bike with 120 kms real range top speed of 45km/hr.Cons1 Brakes are not as effective. Feels like cycle brakes. They make a clicking noise when pressed hard.2 The bike has a very low ground clearance and will scrape on all the speed-breakers. The service center Autonex in Mumbai claims that the below is just a plastic cover for water protection and will not damage the bike.3 Plastic body strength is very poor as plastic panels are damaged. I have noticed that the front mudguard and side panels below the foot are damaged in almost all bikes used for more than 6 months including mine. Plastic panels are damaged in regular driving without impact.4 Odometer fails to display battery charge in volts. I estimate my battery usage on the basis of 55 kms from my last full charge. Also, there is no range indicator as to how many kms can be driven on the battery. Odometer resets itself to zero on going to 5000km5 The buttons for reverse and cruise control separately added by the company are of low quality and fail to work most of the time.6 One of my batteries has started to give me 35 km range and is sent for replacement within 6 months. They usually take 25-35 days to replace the battery which is unreasonable.7 It makes a rattling noise when it goes in potholes. Both from front and back.8 There are frequent issues with electronic circuits due to which headlights and other components do not work sometimes.9 seat is rigid and uncomfortable for long rides. There is a ridge on the seat which make it very uncomfortable for riders with 6 feet of height.10 side bodyguards are priced at 5000 which is not worth it. Avoid it if possible.11 service center service cost is 500-600 which is high considering there is only brake cleaning and washing.Overall the bike is okay if you have a low budget and want to charge at home It has a negligible running cost if you are switching from Petrol. However, after you purchase this bike after regular use you will feel that it is just an assembled Chinese product and no research or testing has been done on bikes before selling by a company that has experience in making cycles and is now experimenting with electric bikes.Their product development team and service centers have a long way to go.
Tips for Hero Electric Optima CX
You will not get much support from service centers.
Find out the list of available Hero Electric Scooters.
After sales service is completely disgusting.
8 weeks ago
Bikash Nath
I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
4
1
Good for city road
11 weeks ago
Praveen Kumar
If you live in the city or anywhere where the roads are paved, you can easily drive it there and take advantage of it and you can save thousands of rupees worth of petrol, but due to its being a smaller brother, it is not suitable for unpaved roads and where the streets are narrow and up and down. I have also just heard that Hero has scanned its subsidy with the government due to which it is not giving a warranty to anyone, due to which consumers and customers are suffering a lot and they are not able to get the warranty, so think well before buying a new Hero electric scooter.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
1
1
Don't just go for the simple look
12 weeks ago
Arun Ramanathan
Not many options so went for a simple eclectic bike with a Lithium battery. As promised 60 KM range never obtained usually gets around 25-30km. The service is bad but Bill will be above expectation. Once I changed the headlight it cost me Rs.550. and a small accident with another bike's full body is gone after 4 years vehicle is in my garage since the bad service for a small work.
Rating Parameters
(out of 5)
Design and styling
Performance
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
0
2
Hero Optima CX - Dual Battery
13 weeks ago
Vinothkumar P
I purchased my Optima bike in 2022, and it’s been a great experience so far. Even though I haven’t driven many kilometers, every ride has been smooth and enjoyable. The best part is the freedom from worrying about fuel costs—just charge and go! It’s perfect for city commutes, effortlessly staying within speed limits while offering a comfortable and efficient ride. If you're looking for an eco-friendly, cost-effective, and reliable option for daily city travel, Optima delivers.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
0
1
Think about your decision
15 weeks ago
Jashan Deep Singh
Read it in full, before buying any scooter This is my honest review for Hero Electric Optima, If you find any other about this by account then ignore that now this is my honest review I mean it is a good scooter by Hero you can buy it. You can buy it because this is a very comfortable, smoothly riding scooter, you can buy it. It is a good option for daily commutes it gives almost 50 kilometres for two riders and single rider it gives 60 kilometres.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
You can wash it with water but not with pressure water
Was this review helpful?
0
0
Worst scooty and worst service
19 weeks ago
Krish
Very bad scooty total money waste. I have bought it now it is not running daily new new problem occurs. Showroom owners and agency owners are providing the worst service ever. They just want money or nothing else. Do not buy this scooty by bicycle in the place of it. the worst service and worst scooty.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
One and only tio do not buy it
Was this review helpful?
5
0
Don't buy hero electric scooter
23 weeks ago
Dr Surjith Sadanandan
Pathetic service, every month 5-6 times it will break down, and the service takes too much time, each visit they will charge 700 -800 rupees, but no use after some days again it will break down After complaining about the reduced rage for some months they came and took the battery and went, no update about the battery, more than 4 months over, don't buy their products, and no response from the company also.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
9
2
Hero optima Actual performance evalution
27 weeks ago
Mayur Acharya
Buying Experience - Riding Experience - Lightweight - good for ladies, aged people and childrenLook: Very attractive and aesthetic Servicing and Maintenance exp. - The service centre does not have a technically sound team and the approach is very negative at all times.Products overall - Below average and not suggested to anyone.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
5
3
Feel Cheated after buying this.
28 weeks ago
Chandra Shekher
false information agent told me the speed was 60KMPH, which is wrong, the max speed is 50, the seat is not comfortable when you ride and too harsh when riding long, the build quality is too cheap and low, body part and frame removed from anywhere, the battery goes down suddenly when you ride and doesn't give any alert before battery down. Humble Request Don't buy.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
first don't buy,. make sure fully charged every time because this battery goes down suddenly within 2 minutes, and stuck at any time.
Was this review helpful?
5
1
Very bad experience of electric scooter
31 weeks ago
Suraj Landge
Very bad buying experience and the service of hero electric is worse. Parts of this scooty are very expensive. Riding experience is very bad. Cheap quality plastic is used in this scooty. I regret my decision to buy this electric scooter. The only good thing is the very low running cost and is environment friendly this is the only reason I gave 2 stars.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
5
4
After sales service is completely disgusting.
8 weeks ago
Bikash Nath
I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
4
1
Good for city road
11 weeks ago
Praveen Kumar
If you live in the city or anywhere where the roads are paved, you can easily drive it there and take advantage of it and you can save thousands of rupees worth of petrol, but due to its being a smaller brother, it is not suitable for unpaved roads and where the streets are narrow and up and down. I have also just heard that Hero has scanned its subsidy with the government due to which it is not giving a warranty to anyone, due to which consumers and customers are suffering a lot and they are not able to get the warranty, so think well before buying a new Hero electric scooter.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
1
1
Don't just go for the simple look
12 weeks ago
Arun Ramanathan
Not many options so went for a simple eclectic bike with a Lithium battery. As promised 60 KM range never obtained usually gets around 25-30km. The service is bad but Bill will be above expectation. Once I changed the headlight it cost me Rs.550. and a small accident with another bike's full body is gone after 4 years vehicle is in my garage since the bad service for a small work.
Rating Parameters
(out of 5)
Design and styling
Performance
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
0
2
Hero Optima CX - Dual Battery
13 weeks ago
Vinothkumar P
I purchased my Optima bike in 2022, and it’s been a great experience so far. Even though I haven’t driven many kilometers, every ride has been smooth and enjoyable. The best part is the freedom from worrying about fuel costs—just charge and go! It’s perfect for city commutes, effortlessly staying within speed limits while offering a comfortable and efficient ride. If you're looking for an eco-friendly, cost-effective, and reliable option for daily city travel, Optima delivers.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
0
1
Think about your decision
15 weeks ago
Jashan Deep Singh
Read it in full, before buying any scooter This is my honest review for Hero Electric Optima, If you find any other about this by account then ignore that now this is my honest review I mean it is a good scooter by Hero you can buy it. You can buy it because this is a very comfortable, smoothly riding scooter, you can buy it. It is a good option for daily commutes it gives almost 50 kilometres for two riders and single rider it gives 60 kilometres.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
You can wash it with water but not with pressure water
Was this review helpful?
0
0
Worst scooty and worst service
19 weeks ago
Krish
Very bad scooty total money waste. I have bought it now it is not running daily new new problem occurs. Showroom owners and agency owners are providing the worst service ever. They just want money or nothing else. Do not buy this scooty by bicycle in the place of it. the worst service and worst scooty.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
One and only tio do not buy it
Was this review helpful?
5
0
Don't buy hero electric scooter
23 weeks ago
Dr Surjith Sadanandan
Pathetic service, every month 5-6 times it will break down, and the service takes too much time, each visit they will charge 700 -800 rupees, but no use after some days again it will break down After complaining about the reduced rage for some months they came and took the battery and went, no update about the battery, more than 4 months over, don't buy their products, and no response from the company also.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
9
2
Hero optima Actual performance evalution
27 weeks ago
Mayur Acharya
Buying Experience - Riding Experience - Lightweight - good for ladies, aged people and childrenLook: Very attractive and aesthetic Servicing and Maintenance exp. - The service centre does not have a technically sound team and the approach is very negative at all times.Products overall - Below average and not suggested to anyone.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
5
3
Feel Cheated after buying this.
28 weeks ago
Chandra Shekher
false information agent told me the speed was 60KMPH, which is wrong, the max speed is 50, the seat is not comfortable when you ride and too harsh when riding long, the build quality is too cheap and low, body part and frame removed from anywhere, the battery goes down suddenly when you ride and doesn't give any alert before battery down. Humble Request Don't buy.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
first don't buy,. make sure fully charged every time because this battery goes down suddenly within 2 minutes, and stuck at any time.
Was this review helpful?
5
1
Very bad experience of electric scooter
31 weeks ago
Suraj Landge
Very bad buying experience and the service of hero electric is worse. Parts of this scooty are very expensive. Riding experience is very bad. Cheap quality plastic is used in this scooty. I regret my decision to buy this electric scooter. The only good thing is the very low running cost and is environment friendly this is the only reason I gave 2 stars.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
5
4
After sales service is completely disgusting.
8 weeks ago
Bikash Nath
I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
4
1
Good for city road
11 weeks ago
Praveen Kumar
If you live in the city or anywhere where the roads are paved, you can easily drive it there and take advantage of it and you can save thousands of rupees worth of petrol, but due to its being a smaller brother, it is not suitable for unpaved roads and where the streets are narrow and up and down. I have also just heard that Hero has scanned its subsidy with the government due to which it is not giving a warranty to anyone, due to which consumers and customers are suffering a lot and they are not able to get the warranty, so think well before buying a new Hero electric scooter.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
1
1
Don't just go for the simple look
12 weeks ago
Arun Ramanathan
Not many options so went for a simple eclectic bike with a Lithium battery. As promised 60 KM range never obtained usually gets around 25-30km. The service is bad but Bill will be above expectation. Once I changed the headlight it cost me Rs.550. and a small accident with another bike's full body is gone after 4 years vehicle is in my garage since the bad service for a small work.
Rating Parameters
(out of 5)
Design and styling
Performance
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
0
2
Hero Optima CX - Dual Battery
13 weeks ago
Vinothkumar P
I purchased my Optima bike in 2022, and it’s been a great experience so far. Even though I haven’t driven many kilometers, every ride has been smooth and enjoyable. The best part is the freedom from worrying about fuel costs—just charge and go! It’s perfect for city commutes, effortlessly staying within speed limits while offering a comfortable and efficient ride. If you're looking for an eco-friendly, cost-effective, and reliable option for daily city travel, Optima delivers.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
0
1
Think about your decision
15 weeks ago
Jashan Deep Singh
Read it in full, before buying any scooter This is my honest review for Hero Electric Optima, If you find any other about this by account then ignore that now this is my honest review I mean it is a good scooter by Hero you can buy it. You can buy it because this is a very comfortable, smoothly riding scooter, you can buy it. It is a good option for daily commutes it gives almost 50 kilometres for two riders and single rider it gives 60 kilometres.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
You can wash it with water but not with pressure water
Was this review helpful?
0
0
Worst scooty and worst service
19 weeks ago
Krish
Very bad scooty total money waste. I have bought it now it is not running daily new new problem occurs. Showroom owners and agency owners are providing the worst service ever. They just want money or nothing else. Do not buy this scooty by bicycle in the place of it. the worst service and worst scooty.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
One and only tio do not buy it
Was this review helpful?
5
0
Don't buy hero electric scooter
23 weeks ago
Dr Surjith Sadanandan
Pathetic service, every month 5-6 times it will break down, and the service takes too much time, each visit they will charge 700 -800 rupees, but no use after some days again it will break down After complaining about the reduced rage for some months they came and took the battery and went, no update about the battery, more than 4 months over, don't buy their products, and no response from the company also.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
9
2
Hero optima Actual performance evalution
27 weeks ago
Mayur Acharya
Buying Experience - Riding Experience - Lightweight - good for ladies, aged people and childrenLook: Very attractive and aesthetic Servicing and Maintenance exp. - The service centre does not have a technically sound team and the approach is very negative at all times.Products overall - Below average and not suggested to anyone.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
5
3
Feel Cheated after buying this.
28 weeks ago
Chandra Shekher
false information agent told me the speed was 60KMPH, which is wrong, the max speed is 50, the seat is not comfortable when you ride and too harsh when riding long, the build quality is too cheap and low, body part and frame removed from anywhere, the battery goes down suddenly when you ride and doesn't give any alert before battery down. Humble Request Don't buy.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
first don't buy,. make sure fully charged every time because this battery goes down suddenly within 2 minutes, and stuck at any time.
Was this review helpful?
5
1
Very bad experience of electric scooter
31 weeks ago
Suraj Landge
Very bad buying experience and the service of hero electric is worse. Parts of this scooty are very expensive. Riding experience is very bad. Cheap quality plastic is used in this scooty. I regret my decision to buy this electric scooter. The only good thing is the very low running cost and is environment friendly this is the only reason I gave 2 stars.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
5
4
After sales service is completely disgusting.
8 weeks ago
Bikash Nath
I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
4
1
Good for city road
11 weeks ago
Praveen Kumar
If you live in the city or anywhere where the roads are paved, you can easily drive it there and take advantage of it and you can save thousands of rupees worth of petrol, but due to its being a smaller brother, it is not suitable for unpaved roads and where the streets are narrow and up and down. I have also just heard that Hero has scanned its subsidy with the government due to which it is not giving a warranty to anyone, due to which consumers and customers are suffering a lot and they are not able to get the warranty, so think well before buying a new Hero electric scooter.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
1
1
Don't just go for the simple look
12 weeks ago
Arun Ramanathan
Not many options so went for a simple eclectic bike with a Lithium battery. As promised 60 KM range never obtained usually gets around 25-30km. The service is bad but Bill will be above expectation. Once I changed the headlight it cost me Rs.550. and a small accident with another bike's full body is gone after 4 years vehicle is in my garage since the bad service for a small work.
Rating Parameters
(out of 5)
Design and styling
Performance
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
0
2
Hero Optima CX - Dual Battery
13 weeks ago
Vinothkumar P
I purchased my Optima bike in 2022, and it’s been a great experience so far. Even though I haven’t driven many kilometers, every ride has been smooth and enjoyable. The best part is the freedom from worrying about fuel costs—just charge and go! It’s perfect for city commutes, effortlessly staying within speed limits while offering a comfortable and efficient ride. If you're looking for an eco-friendly, cost-effective, and reliable option for daily city travel, Optima delivers.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
0
1
Think about your decision
15 weeks ago
Jashan Deep Singh
Read it in full, before buying any scooter This is my honest review for Hero Electric Optima, If you find any other about this by account then ignore that now this is my honest review I mean it is a good scooter by Hero you can buy it. You can buy it because this is a very comfortable, smoothly riding scooter, you can buy it. It is a good option for daily commutes it gives almost 50 kilometres for two riders and single rider it gives 60 kilometres.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
You can wash it with water but not with pressure water
Was this review helpful?
0
0
Worst scooty and worst service
19 weeks ago
Krish
Very bad scooty total money waste. I have bought it now it is not running daily new new problem occurs. Showroom owners and agency owners are providing the worst service ever. They just want money or nothing else. Do not buy this scooty by bicycle in the place of it. the worst service and worst scooty.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
One and only tio do not buy it
Was this review helpful?
5
0
Don't buy hero electric scooter
23 weeks ago
Dr Surjith Sadanandan
Pathetic service, every month 5-6 times it will break down, and the service takes too much time, each visit they will charge 700 -800 rupees, but no use after some days again it will break down After complaining about the reduced rage for some months they came and took the battery and went, no update about the battery, more than 4 months over, don't buy their products, and no response from the company also.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
9
2
Hero optima Actual performance evalution
27 weeks ago
Mayur Acharya
Buying Experience - Riding Experience - Lightweight - good for ladies, aged people and childrenLook: Very attractive and aesthetic Servicing and Maintenance exp. - The service centre does not have a technically sound team and the approach is very negative at all times.Products overall - Below average and not suggested to anyone.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
5
3
Feel Cheated after buying this.
28 weeks ago
Chandra Shekher
false information agent told me the speed was 60KMPH, which is wrong, the max speed is 50, the seat is not comfortable when you ride and too harsh when riding long, the build quality is too cheap and low, body part and frame removed from anywhere, the battery goes down suddenly when you ride and doesn't give any alert before battery down. Humble Request Don't buy.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
first don't buy,. make sure fully charged every time because this battery goes down suddenly within 2 minutes, and stuck at any time.
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5
1
Very bad experience of electric scooter
31 weeks ago
Suraj Landge
Very bad buying experience and the service of hero electric is worse. Parts of this scooty are very expensive. Riding experience is very bad. Cheap quality plastic is used in this scooty. I regret my decision to buy this electric scooter. The only good thing is the very low running cost and is environment friendly this is the only reason I gave 2 stars.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
5
4