facebook
AD

User Review of Optima CX by Suraj Landge

3/5


48 Reviews
119 Ratings

Very bad experience of electric scooter

31 weeks ago


Suraj Landge

Rating Parameters

(out of 5)

1

Design and styling


1

Reliability


1

Comfort


1

Service experience


1

Value for money

About the Reviewer

Ridden for (If Owned)

15000+ km

Got mileage of

80 kmpl

Very bad buying experience and the service of hero electric is worse. Parts of this scooty are very expensive. Riding experience is very bad. Cheap quality plastic is used in this scooty. I regret my decision to buy this electric scooter. The only good thing is the very low running cost and is environment friendly this is the only reason I gave 2 stars.

Was this review helpful?
Like Button
5

DisLike Button
4
Hero Electric Scooters

Explore Hero Electric Scooters

Find out the list of available Hero Electric Scooters.

More Reviews on Optima CX

  • Most Helpful (47)
  • Most Recent (47)
  • Critical (30)
  • Positive (17)
  • After sales service is completely disgusting.

    8 weeks ago


    Bikash Nath

    I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    1


  • Good for city road

    11 weeks ago


    Praveen Kumar

    If you live in the city or anywhere where the roads are paved, you can easily drive it there and take advantage of it and you can save thousands of rupees worth of petrol, but due to its being a smaller brother, it is not suitable for unpaved roads and where the streets are narrow and up and down. I have also just heard that Hero has scanned its subsidy with the government due to which it is not giving a warranty to anyone, due to which consumers and customers are suffering a lot and they are not able to get the warranty, so think well before buying a new Hero electric scooter.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    4

    Performance


    3

    Comfort


    4

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    1


    1


  • Don't just go for the simple look

    12 weeks ago


    Arun Ramanathan

    Not many options so went for a simple eclectic bike with a Lithium battery. As promised 60 KM range never obtained usually gets around 25-30km. The service is bad but Bill will be above expectation. Once I changed the headlight it cost me Rs.550. and a small accident with another bike's full body is gone after 4 years vehicle is in my garage since the bad service for a small work.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Performance


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    2


  • Hero Optima CX - Dual Battery

    13 weeks ago


    Vinothkumar P

    I purchased my Optima bike in 2022, and it’s been a great experience so far. Even though I haven’t driven many kilometers, every ride has been smooth and enjoyable. The best part is the freedom from worrying about fuel costs—just charge and go! It’s perfect for city commutes, effortlessly staying within speed limits while offering a comfortable and efficient ride. If you're looking for an eco-friendly, cost-effective, and reliable option for daily city travel, Optima delivers.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    2

    Performance


    2

    Comfort


    1

    Service experience


    3

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    1


  • Think about your decision

    15 weeks ago


    Jashan Deep Singh

    Read it in full, before buying any scooter
    This is my honest review for Hero Electric Optima, If you find any other about this by account then ignore that now this is my honest review I mean it is a good scooter by Hero you can buy it. You can buy it because this is a very comfortable, smoothly riding scooter, you can buy it. It is a good option for daily commutes it gives almost 50 kilometres for two riders and single rider it gives 60 kilometres.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    4

    Comfort


    4

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Tips for other riders

    You can wash it with water but not with pressure water

    Was this review helpful?

    0


    0


  • Worst scooty and worst service

    19 weeks ago


    Krish

    Very bad scooty total money waste. I have bought it now it is not running daily new new problem occurs. Showroom owners and agency owners are providing the worst service ever. They just want money or nothing else. Do not buy this scooty by bicycle in the place of it. the worst service and worst scooty.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    One and only tio do not buy it

    Was this review helpful?

    5


    0


  • Don't buy hero electric scooter

    23 weeks ago


    Dr Surjith Sadanandan

    Pathetic service, every month 5-6 times it will break down, and the service takes too much time, each visit they will charge 700 -800 rupees, but no use after some days again it will break down
    After complaining about the reduced rage for some months they came and took the battery and went, no update about the battery, more than 4 months over, don't buy their products, and no response from the company also.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    9


    2


  • Hero optima Actual performance evalution

    27 weeks ago


    Mayur Acharya

    Buying Experience -
    Riding Experience - Lightweight - good for ladies, aged people and children
    Look: Very attractive and aesthetic
    Servicing and Maintenance exp. - The service centre does not have a technically sound team and the approach is very negative at all times.
    Products overall - Below average and not suggested to anyone.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    1

    Reliability


    3

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    3


  • Feel Cheated after buying this.

    28 weeks ago


    Chandra Shekher

    false information agent told me the speed was 60KMPH, which is wrong, the max speed is 50, the seat is not comfortable when you ride and too harsh when riding long, the build quality is too cheap and low, body part and frame removed from anywhere, the battery goes down suddenly when you ride and doesn't give any alert before battery down. Humble Request Don't buy.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    2

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    first don't buy,. make sure fully charged every time because this battery goes down suddenly within 2 minutes, and stuck at any time.

    Was this review helpful?

    5


    1


  • GIRISH

    35 weeks ago


    Girish

    1. It's a poor plastic bike.
    2. No proper service from Hero after purchasing.
    3. No spares will be available.
    4. Lights and switches will also not be available in service centers. You need to wait for months.
    5. If the vehicle gets wet in the rain, Switches and lights will not work properly.
    6. There are no proper service centers in Hyderabad for Hero bikes.
    7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that.
    ---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    3

    Reliability


    3

    Comfort


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    6


    0

  • After sales service is completely disgusting.

    8 weeks ago


    Bikash Nath

    I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    1


  • Good for city road

    11 weeks ago


    Praveen Kumar

    If you live in the city or anywhere where the roads are paved, you can easily drive it there and take advantage of it and you can save thousands of rupees worth of petrol, but due to its being a smaller brother, it is not suitable for unpaved roads and where the streets are narrow and up and down. I have also just heard that Hero has scanned its subsidy with the government due to which it is not giving a warranty to anyone, due to which consumers and customers are suffering a lot and they are not able to get the warranty, so think well before buying a new Hero electric scooter.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    4

    Performance


    3

    Comfort


    4

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    1


    1


  • Don't just go for the simple look

    12 weeks ago


    Arun Ramanathan

    Not many options so went for a simple eclectic bike with a Lithium battery. As promised 60 KM range never obtained usually gets around 25-30km. The service is bad but Bill will be above expectation. Once I changed the headlight it cost me Rs.550. and a small accident with another bike's full body is gone after 4 years vehicle is in my garage since the bad service for a small work.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Performance


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    2


  • Hero Optima CX - Dual Battery

    13 weeks ago


    Vinothkumar P

    I purchased my Optima bike in 2022, and it’s been a great experience so far. Even though I haven’t driven many kilometers, every ride has been smooth and enjoyable. The best part is the freedom from worrying about fuel costs—just charge and go! It’s perfect for city commutes, effortlessly staying within speed limits while offering a comfortable and efficient ride. If you're looking for an eco-friendly, cost-effective, and reliable option for daily city travel, Optima delivers.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    2

    Performance


    2

    Comfort


    1

    Service experience


    3

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    1


  • Think about your decision

    15 weeks ago


    Jashan Deep Singh

    Read it in full, before buying any scooter
    This is my honest review for Hero Electric Optima, If you find any other about this by account then ignore that now this is my honest review I mean it is a good scooter by Hero you can buy it. You can buy it because this is a very comfortable, smoothly riding scooter, you can buy it. It is a good option for daily commutes it gives almost 50 kilometres for two riders and single rider it gives 60 kilometres.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    4

    Comfort


    4

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Tips for other riders

    You can wash it with water but not with pressure water

    Was this review helpful?

    0


    0


  • Worst scooty and worst service

    19 weeks ago


    Krish

    Very bad scooty total money waste. I have bought it now it is not running daily new new problem occurs. Showroom owners and agency owners are providing the worst service ever. They just want money or nothing else. Do not buy this scooty by bicycle in the place of it. the worst service and worst scooty.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    One and only tio do not buy it

    Was this review helpful?

    5


    0


  • Don't buy hero electric scooter

    23 weeks ago


    Dr Surjith Sadanandan

    Pathetic service, every month 5-6 times it will break down, and the service takes too much time, each visit they will charge 700 -800 rupees, but no use after some days again it will break down
    After complaining about the reduced rage for some months they came and took the battery and went, no update about the battery, more than 4 months over, don't buy their products, and no response from the company also.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    9


    2


  • Hero optima Actual performance evalution

    27 weeks ago


    Mayur Acharya

    Buying Experience -
    Riding Experience - Lightweight - good for ladies, aged people and children
    Look: Very attractive and aesthetic
    Servicing and Maintenance exp. - The service centre does not have a technically sound team and the approach is very negative at all times.
    Products overall - Below average and not suggested to anyone.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    1

    Reliability


    3

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    3


  • Feel Cheated after buying this.

    28 weeks ago


    Chandra Shekher

    false information agent told me the speed was 60KMPH, which is wrong, the max speed is 50, the seat is not comfortable when you ride and too harsh when riding long, the build quality is too cheap and low, body part and frame removed from anywhere, the battery goes down suddenly when you ride and doesn't give any alert before battery down. Humble Request Don't buy.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    2

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    first don't buy,. make sure fully charged every time because this battery goes down suddenly within 2 minutes, and stuck at any time.

    Was this review helpful?

    5


    1


  • GIRISH

    35 weeks ago


    Girish

    1. It's a poor plastic bike.
    2. No proper service from Hero after purchasing.
    3. No spares will be available.
    4. Lights and switches will also not be available in service centers. You need to wait for months.
    5. If the vehicle gets wet in the rain, Switches and lights will not work properly.
    6. There are no proper service centers in Hyderabad for Hero bikes.
    7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that.
    ---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    3

    Reliability


    3

    Comfort


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    6


    0

  • After sales service is completely disgusting.

    8 weeks ago


    Bikash Nath

    I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    1


  • Good for city road

    11 weeks ago


    Praveen Kumar

    If you live in the city or anywhere where the roads are paved, you can easily drive it there and take advantage of it and you can save thousands of rupees worth of petrol, but due to its being a smaller brother, it is not suitable for unpaved roads and where the streets are narrow and up and down. I have also just heard that Hero has scanned its subsidy with the government due to which it is not giving a warranty to anyone, due to which consumers and customers are suffering a lot and they are not able to get the warranty, so think well before buying a new Hero electric scooter.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    4

    Performance


    3

    Comfort


    4

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    1


    1


  • Don't just go for the simple look

    12 weeks ago


    Arun Ramanathan

    Not many options so went for a simple eclectic bike with a Lithium battery. As promised 60 KM range never obtained usually gets around 25-30km. The service is bad but Bill will be above expectation. Once I changed the headlight it cost me Rs.550. and a small accident with another bike's full body is gone after 4 years vehicle is in my garage since the bad service for a small work.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Performance


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    2


  • Hero Optima CX - Dual Battery

    13 weeks ago


    Vinothkumar P

    I purchased my Optima bike in 2022, and it’s been a great experience so far. Even though I haven’t driven many kilometers, every ride has been smooth and enjoyable. The best part is the freedom from worrying about fuel costs—just charge and go! It’s perfect for city commutes, effortlessly staying within speed limits while offering a comfortable and efficient ride. If you're looking for an eco-friendly, cost-effective, and reliable option for daily city travel, Optima delivers.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    2

    Performance


    2

    Comfort


    1

    Service experience


    3

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    1


  • Think about your decision

    15 weeks ago


    Jashan Deep Singh

    Read it in full, before buying any scooter
    This is my honest review for Hero Electric Optima, If you find any other about this by account then ignore that now this is my honest review I mean it is a good scooter by Hero you can buy it. You can buy it because this is a very comfortable, smoothly riding scooter, you can buy it. It is a good option for daily commutes it gives almost 50 kilometres for two riders and single rider it gives 60 kilometres.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    4

    Comfort


    4

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Tips for other riders

    You can wash it with water but not with pressure water

    Was this review helpful?

    0


    0


  • Worst scooty and worst service

    19 weeks ago


    Krish

    Very bad scooty total money waste. I have bought it now it is not running daily new new problem occurs. Showroom owners and agency owners are providing the worst service ever. They just want money or nothing else. Do not buy this scooty by bicycle in the place of it. the worst service and worst scooty.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    One and only tio do not buy it

    Was this review helpful?

    5


    0


  • Don't buy hero electric scooter

    23 weeks ago


    Dr Surjith Sadanandan

    Pathetic service, every month 5-6 times it will break down, and the service takes too much time, each visit they will charge 700 -800 rupees, but no use after some days again it will break down
    After complaining about the reduced rage for some months they came and took the battery and went, no update about the battery, more than 4 months over, don't buy their products, and no response from the company also.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    9


    2


  • Hero optima Actual performance evalution

    27 weeks ago


    Mayur Acharya

    Buying Experience -
    Riding Experience - Lightweight - good for ladies, aged people and children
    Look: Very attractive and aesthetic
    Servicing and Maintenance exp. - The service centre does not have a technically sound team and the approach is very negative at all times.
    Products overall - Below average and not suggested to anyone.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    1

    Reliability


    3

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    3


  • Feel Cheated after buying this.

    28 weeks ago


    Chandra Shekher

    false information agent told me the speed was 60KMPH, which is wrong, the max speed is 50, the seat is not comfortable when you ride and too harsh when riding long, the build quality is too cheap and low, body part and frame removed from anywhere, the battery goes down suddenly when you ride and doesn't give any alert before battery down. Humble Request Don't buy.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    2

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    first don't buy,. make sure fully charged every time because this battery goes down suddenly within 2 minutes, and stuck at any time.

    Was this review helpful?

    5


    1


  • GIRISH

    35 weeks ago


    Girish

    1. It's a poor plastic bike.
    2. No proper service from Hero after purchasing.
    3. No spares will be available.
    4. Lights and switches will also not be available in service centers. You need to wait for months.
    5. If the vehicle gets wet in the rain, Switches and lights will not work properly.
    6. There are no proper service centers in Hyderabad for Hero bikes.
    7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that.
    ---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    3

    Reliability


    3

    Comfort


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    6


    0

  • After sales service is completely disgusting.

    8 weeks ago


    Bikash Nath

    I am totally disappointed with their after-sales service. I purchased a Hero Optima from Joy Motors (GUWAHATI) in 2022. I have since visited their workshop many times for regular servicing. Their service used to be good. But I am completely disappointed with the last two services. They don't use most of the spare parts really. They use cheap compatible products locally available in the market instead of genuine hero products and they charge two/three times higher rates for those duplicate products. Besides, most of the duplicate products are not permanent. The last two times I have replaced the headlights, but both times the headlights did not come on for a day. I condemn Joy Motors (GUWAHATI) for cheating people like this.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Performance


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    1


  • Good for city road

    11 weeks ago


    Praveen Kumar

    If you live in the city or anywhere where the roads are paved, you can easily drive it there and take advantage of it and you can save thousands of rupees worth of petrol, but due to its being a smaller brother, it is not suitable for unpaved roads and where the streets are narrow and up and down. I have also just heard that Hero has scanned its subsidy with the government due to which it is not giving a warranty to anyone, due to which consumers and customers are suffering a lot and they are not able to get the warranty, so think well before buying a new Hero electric scooter.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    4

    Performance


    3

    Comfort


    4

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    1


    1


  • Don't just go for the simple look

    12 weeks ago


    Arun Ramanathan

    Not many options so went for a simple eclectic bike with a Lithium battery. As promised 60 KM range never obtained usually gets around 25-30km. The service is bad but Bill will be above expectation. Once I changed the headlight it cost me Rs.550. and a small accident with another bike's full body is gone after 4 years vehicle is in my garage since the bad service for a small work.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Performance


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    2


  • Hero Optima CX - Dual Battery

    13 weeks ago


    Vinothkumar P

    I purchased my Optima bike in 2022, and it’s been a great experience so far. Even though I haven’t driven many kilometers, every ride has been smooth and enjoyable. The best part is the freedom from worrying about fuel costs—just charge and go! It’s perfect for city commutes, effortlessly staying within speed limits while offering a comfortable and efficient ride. If you're looking for an eco-friendly, cost-effective, and reliable option for daily city travel, Optima delivers.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    2

    Performance


    2

    Comfort


    1

    Service experience


    3

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    1


  • Think about your decision

    15 weeks ago


    Jashan Deep Singh

    Read it in full, before buying any scooter
    This is my honest review for Hero Electric Optima, If you find any other about this by account then ignore that now this is my honest review I mean it is a good scooter by Hero you can buy it. You can buy it because this is a very comfortable, smoothly riding scooter, you can buy it. It is a good option for daily commutes it gives almost 50 kilometres for two riders and single rider it gives 60 kilometres.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    4

    Reliability


    4

    Comfort


    4

    Service experience


    4

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Tips for other riders

    You can wash it with water but not with pressure water

    Was this review helpful?

    0


    0


  • Worst scooty and worst service

    19 weeks ago


    Krish

    Very bad scooty total money waste. I have bought it now it is not running daily new new problem occurs. Showroom owners and agency owners are providing the worst service ever. They just want money or nothing else. Do not buy this scooty by bicycle in the place of it. the worst service and worst scooty.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    One and only tio do not buy it

    Was this review helpful?

    5


    0


  • Don't buy hero electric scooter

    23 weeks ago


    Dr Surjith Sadanandan

    Pathetic service, every month 5-6 times it will break down, and the service takes too much time, each visit they will charge 700 -800 rupees, but no use after some days again it will break down
    After complaining about the reduced rage for some months they came and took the battery and went, no update about the battery, more than 4 months over, don't buy their products, and no response from the company also.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    9


    2


  • Hero optima Actual performance evalution

    27 weeks ago


    Mayur Acharya

    Buying Experience -
    Riding Experience - Lightweight - good for ladies, aged people and children
    Look: Very attractive and aesthetic
    Servicing and Maintenance exp. - The service centre does not have a technically sound team and the approach is very negative at all times.
    Products overall - Below average and not suggested to anyone.

    Rating Parameters

    (out of 5)

    4

    Design and styling


    1

    Reliability


    3

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    5


    3


  • Feel Cheated after buying this.

    28 weeks ago


    Chandra Shekher

    false information agent told me the speed was 60KMPH, which is wrong, the max speed is 50, the seat is not comfortable when you ride and too harsh when riding long, the build quality is too cheap and low, body part and frame removed from anywhere, the battery goes down suddenly when you ride and doesn't give any alert before battery down. Humble Request Don't buy.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    2

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Tips for other riders

    first don't buy,. make sure fully charged every time because this battery goes down suddenly within 2 minutes, and stuck at any time.

    Was this review helpful?

    5


    1


  • GIRISH

    35 weeks ago


    Girish

    1. It's a poor plastic bike.
    2. No proper service from Hero after purchasing.
    3. No spares will be available.
    4. Lights and switches will also not be available in service centers. You need to wait for months.
    5. If the vehicle gets wet in the rain, Switches and lights will not work properly.
    6. There are no proper service centers in Hyderabad for Hero bikes.
    7. I am staying in a village; after ORR, there are no street lights while going to my village. I have been waiting for a switch change for the last 3 months. So far, they haven't changed the switch. It's very difficult for me to ride the bike without a light at night. I'm carrying the torch light along with me and managing with that.
    ---Don't buy this kind of bike, spend a little extra and go for the bikes that will provide better quality. I spent around 1 lack for this bike. Now I feel like I have wasted 1 lack.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    3

    Reliability


    3

    Comfort


    1

    Service experience


    2

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Was this review helpful?

    6


    0

Scooters Similar to Optima CX

Ampere Magnus
EV
Ampere Magnus
80 km|45 kmph|6 hrs
₹ 79,915Onwards
Avg. Ex-Showroom price
OLA S1 X
EV
OLA S1 X
95 km|85 kmph|5 hrs
₹ 83,447Onwards
Avg. Ex-Showroom price
Hero Electric Atria
EV
Hero Electric Atria
85 km|25 kmph|4-5 hrs
₹ 77,690Onwards
Avg. Ex-Showroom price
Gemopai Ryder SuperMax
EV
Gemopai Ryder SuperMax
100 km|60 kmph|6 hrs
₹ 79,999Onwards
Avg. Ex-Showroom price
Hero Destini 125 Xtec
Hero Destini 125 Xtec
124.6 cc|45 kmpl|9 bhp
₹ 82,197Onwards
Avg. Ex-Showroom price
Yamaha Fascino 125
Yamaha Fascino 125
125 cc|50 kmpl|8.04 bhp
₹ 82,296Onwards
Avg. Ex-Showroom price
Suzuki Access 125
Suzuki Access 125
124 cc|47 kmpl|8.6 bhp
₹ 83,061Onwards
Avg. Ex-Showroom price
Honda Activa 125
Honda Activa 125
124 cc|47 kmpl|8.19 bhp
₹ 83,100Onwards
Avg. Ex-Showroom price
Okinawa Praise
EV
Okinawa Praise
88 km|58 kmph|2-3 hrs
₹ 85,227Onwards
Avg. Ex-Showroom price
Write Review
Write a detailed review and win
scissors image
Win Amazon Voucher worth
 ₹
2000