3.5/5
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
Maintenance cost
Extra Features
Do not buy
33 weeks ago
Lourdusamy K
I bought a Hero Electric scooter/ Optima 2022 and am using it sparingly. It's a very small vehicle with less comfort. Can be used for city use. Its changing port has broken several times and the body can crack very easily IE is fragile. The rate was cheap after government subsidy. Service for the vehicle is expensive and spares have to come from Punjab. The lady at the service centre tells me that you need to send the damaged part which is under warranty and should take one month to reach Punjab by road and to come back again more than a month then it takes its own time for repair??? She sent my battery charger 2 months ago and am still waiting. It's better not to own this company scooty in Tamil Nadu. Sad I bought Hero Electric scooter Optima.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Occasional Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Tips for other riders
Always keep it charged otherwise your battery will go under NO warranty.
Was this review helpful?
3
2
Hero Optima is Optimum Hero for city dwellers.
27 weeks ago
Muthu Krishnan
Buying Experience was excellent. The showroom assistant has complete knowledge of the vehicle. I used to ride this bike every day. For a city like Chennai, it is always good. It looks great and can identify my bike in any crowd. 0 maintenance and servicing so far. Pros: 1) Affordable 2) Eloquent look Cons: In the rainy season may get repairs.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Tips for other riders
Not reached a maintenance issue. Once it crosses will update this forum
Was this review helpful?
1
4
Worth less product
29 weeks ago
Vidhya
Worst experience with Hero Electric scooter Optima. Poor service, the product quality is very poor. Best advice don't ever buy this Hero scooter.Bought seeing the company name. felt very bad. They cheated us with the brand name. They say warranty, but the truth is if we go back of them for 5 to 6 months also we couldn't claim it.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Was this review helpful?
1
1
City | On-road Price |
---|---|
Perambalur | ₹ 55,595 |
Nagapattinam | ₹ 55,595 |
Namakkal | ₹ 55,595 |
Thanjavur | ₹ 55,595 |
Chidambaram | ₹ 55,595 |
Karaikudi | ₹ 55,595 |
Arani | ₹ 55,595 |
Dindigul | ₹ 55,595 |
Pudukkottai | ₹ 55,595 |
Arni | ₹ 55,595 |
Chengalpattu | ₹ 55,595 |
Madurai | ₹ 55,595 |
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