3.4/5
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
Maintenance cost
Extra Features
Hero Electric Optima
1 week ago
Ankit
After Sela service is very bad, when there is some problem with the battery or charger and we tell the people in the open showroom that we need to return it, they tell us it is 6 months. It has been 6 months since I returned my charger but I still haven't received it. all my money was wasted
Rating Parameters
(out of 5)
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 kms
Was this review helpful?
2
0
Very bad
2 years ago
Umesh
Have owned this vehicle for more than 10 months and used over 15000kms build quality of this vehicle is the worst plastics parts have been used, never by any electric vehicle of hero electric also worst dealer network & after-sales service. It's wasting time to write in detail. Short & sweet, never buy any ev of hero electric.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
6 months-1 yr
Ridden for
> 15000 kms
Ridden for (If Owned)
15000+ kms
Was this review helpful?
3
2
Bad Bike
8 weeks ago
Shantilal
Third-class service, no service center support, rude behavior. Dead in two years of use. No responsible person gave a satisfactory answer, no service center for the battery, and everyone demanded a charge. Don't buy, other good evening bike is available in the market. so don't buy and don't suggest others.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
5000-10000 kms
Ridden for (If Owned)
5000-15000 kms
Tips for other riders
Third-class service not satisfied with the dealer, rude behavior.
Was this review helpful?
10
0
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