3.5/5
Design and styling
Reliability
Comfort
Service experience
Value for money
Performance
Maintenance cost
Extra Features
Do not buy
33 weeks ago
Lourdusamy K
I bought a Hero Electric scooter/ Optima 2022 and am using it sparingly. It's a very small vehicle with less comfort. Can be used for city use. Its changing port has broken several times and the body can crack very easily IE is fragile. The rate was cheap after government subsidy. Service for the vehicle is expensive and spares have to come from Punjab. The lady at the service centre tells me that you need to send the damaged part which is under warranty and should take one month to reach Punjab by road and to come back again more than a month then it takes its own time for repair??? She sent my battery charger 2 months ago and am still waiting. It's better not to own this company scooty in Tamil Nadu. Sad I bought Hero Electric scooter Optima.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Occasional Commute
Owned for
> 1 yr
Ridden for
< 5000 kms
Ridden for (If Owned)
0-5000 km
Tips for other riders
Always keep it charged otherwise your battery will go under NO warranty.
Was this review helpful?
3
2
Pathetic customers handling post sales
22 weeks ago
Debabrata Tripathy
While buying, you won't come to know what's good or bad in the model. So before buying check all reviews online. Service and maintenance are pathetic. They are least bothered post-sales. No time to get your spares replaced which falls under warranty as you have to wait years together. Worst services they provide. It's completely a plastic body, not reliable.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Daily Commute
Owned for
> 1 yr
Ridden for
10000-15000 kms
Ridden for (If Owned)
5000-15000 km
Tips for other riders
The brake disc makes a huge noise in rain like a bomb in moisture climate. and you assume that they will replace it soon under warranty then you are wrong. They take years together to replace. So from my opinion, don't buy this product.
Was this review helpful?
4
0
Worst bike , no value for money
28 weeks ago
Raghavendra S Nayak
Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Used it for
Everything
Owned for
> 1 yr
Ridden for
10000-15000 kms
Ridden for (If Owned)
5000-15000 km
Tips for other riders
No recommendation for this bike
Was this review helpful?
7
2
City | On-road Price |
---|---|
South Arcot | ₹ 55,595 |
Poonamallee | ₹ 55,595 |
Kallakurichi | ₹ 55,595 |
Vellore | ₹ 55,595 |
Avadi | ₹ 55,595 |
Krishnagiri | ₹ 55,595 |
Thiruvallur | ₹ 55,595 |
Arani | ₹ 55,595 |
Gummudipoondi | ₹ 55,595 |
Chidambaram | ₹ 55,595 |
Velachery | ₹ 55,595 |
Maadhavaram | ₹ 55,595 |
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