Hero Electric Optima Price in Pen

I am facing a lot of problems regarding the battery which the company has had no solution for the last Seven months. I am unable to ride without a battery and the company is neither replacing my battery nor responding to any call or mail. I did not expect such services from a renowned HERO company.
Do not expect any warranty from the company.

About the Reviewer

It was a good buying experience. Very smooth and good riding. The look of the hero electric bike is very nice. The performance of the hero electric bike is good but has to improve a little bit to catch the market's current scenario. Also, servicing experience has to make it better. Now it is good but still, have to make it better.

About the Reviewer

I purchased the Hero Electric Optima a year ago for business purposes, investing a hefty sum of 78000/-. However, just four months before , the battery failed. Despite being under warranty, the company has utterly failed to provide a replacement in a timely manner. It has been over four months of agony, with no resolution in sight.
The lackadaisical attitude of Hero Electric towards customer service is appalling. They have continuously delayed the replacement, citing vague excuses and providing no concrete timeline for resolution. Their indifference has brought my business operations to a grinding halt, causing significant financial losses and disrupting my livelihood.
I am utterly disappointed and frustrated with Hero Electric's incompetence and lack of regard for their customers. Their failure to honor their warranty agreement and provide timely support reflects poorly on their brand and reliability. I strongly advise potential buyers to reconsider purchasing any product from Hero Electric, as they cannot be trusted to deliver on their promises and provide adequate support when needed.
Overall, my experience with Hero Electric Optima has been nothing short of a nightmare, and I regret ever investing my hard-earned money in their product.

About the Reviewer