Reviews of OLA Old Generation S1 2021

They cheated customers by creating hype. It stops surely but no one attends for service. Please don’t buy.
Customer service, they never lift. Don’t expect a service person will visit.
They don’t respond to emails too.
After 10 days, I tried roadside assistance, and it worked.
But my decision is wrong with ola scooter.
In my opinion, it’s not a reliable company, it’s to cheat on its customers.

About the Reviewer

Bad experience
Bad experience I had with my ola s1 pro. The battery gets drained, even though showing a 50 km range balance on the scooter panel. Due to the battery not being detachable, I have faced lots of inconveniences as had to tow this scooter.
Ola customers get a salary even if they are only sleeping and never reply to customers' grievances and complaints.
Ola should stop manufacturing these scooters as it is not their cup of tea. Only harassing customers by selling their faulty scooters.

About the Reviewer

I have experienced a worst services provided by the ola Coimbatore region. They were cheating the customers by giving false beliefs. When i know that i have been cheated by the company they convinced me and ask me to put a mail, still now no reply has been received. And also the product that ola s1 pro has been delivered to me. The become worse within the 10 days from the date of delivery which is driven less than 560 kms. They said road assistance will be provided at once you needed . But i got the road assistance more than after 16 hrs. from time that made a complaint. The cheating company ola better shutdown their business instead of giving false belief and worst product to the people..

About the Reviewer

They promised a one-time charge will take 140km, but exactly it will go only 90km,, then after buying it within 27days it shows many issues through driving,, every 3 minutes it needs parking mode when I complain ola care, they are just playing with us by promising dates by dates, they didn't come to our home to take it... They didn't give service also, now the vehicle is in our garage after 152000/of investment it is no need now..Only for the fake promise of the ola scooter company.

About the Reviewer

Worst customer care service, it takes 30-45 mins just to get to a customer service agent, and even after that, no proper timelines are communicated. I had a minor issue with an address mismatch for my rto registration, they requested for additional documents after 3-4 days, which I shared immediately. Now even after 6-7 days, I haven't received any information regarding any process. I haven't received any call from rto registration agency which works after you provide vahan otp. I requested customer care many times to escalate my issue or get me in touch with someone who could give me a proper response. Which I always answered or the team will get in touch with you. This is the most they have talked to me. I just wondered even before getting my vehicle, it takes so much time to resolve any issues, not sure what would happen at the time of services or roadside assistance. I feel trapped by paying the whole amount, I will not recommend anyone else to get in this situation, stick to traditional 2-vehicle companies they are also providing great options now. If this gets the attention of ola management, I would really like to resolve this issue.

About the Reviewer

Worst customer service. I have ordered charger installation. It's been 1 week and no one knows which vendor going to do the installation and when he will call.
I called customer care multiple times but had no luck.
I would people don’t waste their money, go for some brand like honda or tvs.
Ola is just a waste of time. Build quality is also bad.

About the Reviewer

1, more than 45 days for delivery of the vehicles
2, no proper customer service
3, have to wait for 50 minutes to connect with the ola executive on customer care
4, no proper response was provided by executive
5, poor after-sales service
6, delay in the registration process,
7, temporary registration also will be there. Unnecessarily.

About the Reviewer

Good ride. Not reliable. All false claims for mileage by the company
Pickup is good
Parts, fit, and finish are not good quality.
Looks like ola was made from somewhere else and pasted a branding on it.
No service guarantee
Stay away from this cant survive even 5 years
All cons. You can save fuel prices for 2 years if you manage well this ola you can continue maximum of 5 years without bigger investment.

About the Reviewer

Poor service, there is no responsible person who can resolve the issue after purchase.
Unable to log the complaint. Ivr calls also do not even attend by the agent.
Very very useless support.. I suggest please don't buy ola electric.
I have wasted my time and my money.. For emergencies no support from ola scooter also service engineers.

About the Reviewer

They cheated customers by creating hype. It stops surely but no one attends for service. Please don’t buy.
Customer service, they never lift. Don’t expect a service person will visit.
They don’t respond to emails too.
After 10 days, I tried roadside assistance, and it worked.
But my decision is wrong with ola scooter.
In my opinion, it’s not a reliable company, it’s to cheat on its customers.

About the Reviewer

Bad experience
Bad experience I had with my ola s1 pro. The battery gets drained, even though showing a 50 km range balance on the scooter panel. Due to the battery not being detachable, I have faced lots of inconveniences as had to tow this scooter.
Ola customers get a salary even if they are only sleeping and never reply to customers' grievances and complaints.
Ola should stop manufacturing these scooters as it is not their cup of tea. Only harassing customers by selling their faulty scooters.

About the Reviewer

I have experienced a worst services provided by the ola Coimbatore region. They were cheating the customers by giving false beliefs. When i know that i have been cheated by the company they convinced me and ask me to put a mail, still now no reply has been received. And also the product that ola s1 pro has been delivered to me. The become worse within the 10 days from the date of delivery which is driven less than 560 kms. They said road assistance will be provided at once you needed . But i got the road assistance more than after 16 hrs. from time that made a complaint. The cheating company ola better shutdown their business instead of giving false belief and worst product to the people..

About the Reviewer

They promised a one-time charge will take 140km, but exactly it will go only 90km,, then after buying it within 27days it shows many issues through driving,, every 3 minutes it needs parking mode when I complain ola care, they are just playing with us by promising dates by dates, they didn't come to our home to take it... They didn't give service also, now the vehicle is in our garage after 152000/of investment it is no need now..Only for the fake promise of the ola scooter company.

About the Reviewer

Worst customer care service, it takes 30-45 mins just to get to a customer service agent, and even after that, no proper timelines are communicated. I had a minor issue with an address mismatch for my rto registration, they requested for additional documents after 3-4 days, which I shared immediately. Now even after 6-7 days, I haven't received any information regarding any process. I haven't received any call from rto registration agency which works after you provide vahan otp. I requested customer care many times to escalate my issue or get me in touch with someone who could give me a proper response. Which I always answered or the team will get in touch with you. This is the most they have talked to me. I just wondered even before getting my vehicle, it takes so much time to resolve any issues, not sure what would happen at the time of services or roadside assistance. I feel trapped by paying the whole amount, I will not recommend anyone else to get in this situation, stick to traditional 2-vehicle companies they are also providing great options now. If this gets the attention of ola management, I would really like to resolve this issue.

About the Reviewer

Worst customer service. I have ordered charger installation. It's been 1 week and no one knows which vendor going to do the installation and when he will call.
I called customer care multiple times but had no luck.
I would people don’t waste their money, go for some brand like honda or tvs.
Ola is just a waste of time. Build quality is also bad.

About the Reviewer

1, more than 45 days for delivery of the vehicles
2, no proper customer service
3, have to wait for 50 minutes to connect with the ola executive on customer care
4, no proper response was provided by executive
5, poor after-sales service
6, delay in the registration process,
7, temporary registration also will be there. Unnecessarily.

About the Reviewer

Good ride. Not reliable. All false claims for mileage by the company
Pickup is good
Parts, fit, and finish are not good quality.
Looks like ola was made from somewhere else and pasted a branding on it.
No service guarantee
Stay away from this cant survive even 5 years
All cons. You can save fuel prices for 2 years if you manage well this ola you can continue maximum of 5 years without bigger investment.

About the Reviewer

Poor service, there is no responsible person who can resolve the issue after purchase.
Unable to log the complaint. Ivr calls also do not even attend by the agent.
Very very useless support.. I suggest please don't buy ola electric.
I have wasted my time and my money.. For emergencies no support from ola scooter also service engineers.

About the Reviewer

They cheated customers by creating hype. It stops surely but no one attends for service. Please don’t buy.
Customer service, they never lift. Don’t expect a service person will visit.
They don’t respond to emails too.
After 10 days, I tried roadside assistance, and it worked.
But my decision is wrong with ola scooter.
In my opinion, it’s not a reliable company, it’s to cheat on its customers.

About the Reviewer

Bad experience
Bad experience I had with my ola s1 pro. The battery gets drained, even though showing a 50 km range balance on the scooter panel. Due to the battery not being detachable, I have faced lots of inconveniences as had to tow this scooter.
Ola customers get a salary even if they are only sleeping and never reply to customers' grievances and complaints.
Ola should stop manufacturing these scooters as it is not their cup of tea. Only harassing customers by selling their faulty scooters.

About the Reviewer

I have experienced a worst services provided by the ola Coimbatore region. They were cheating the customers by giving false beliefs. When i know that i have been cheated by the company they convinced me and ask me to put a mail, still now no reply has been received. And also the product that ola s1 pro has been delivered to me. The become worse within the 10 days from the date of delivery which is driven less than 560 kms. They said road assistance will be provided at once you needed . But i got the road assistance more than after 16 hrs. from time that made a complaint. The cheating company ola better shutdown their business instead of giving false belief and worst product to the people..

About the Reviewer

They promised a one-time charge will take 140km, but exactly it will go only 90km,, then after buying it within 27days it shows many issues through driving,, every 3 minutes it needs parking mode when I complain ola care, they are just playing with us by promising dates by dates, they didn't come to our home to take it... They didn't give service also, now the vehicle is in our garage after 152000/of investment it is no need now..Only for the fake promise of the ola scooter company.

About the Reviewer

Worst customer care service, it takes 30-45 mins just to get to a customer service agent, and even after that, no proper timelines are communicated. I had a minor issue with an address mismatch for my rto registration, they requested for additional documents after 3-4 days, which I shared immediately. Now even after 6-7 days, I haven't received any information regarding any process. I haven't received any call from rto registration agency which works after you provide vahan otp. I requested customer care many times to escalate my issue or get me in touch with someone who could give me a proper response. Which I always answered or the team will get in touch with you. This is the most they have talked to me. I just wondered even before getting my vehicle, it takes so much time to resolve any issues, not sure what would happen at the time of services or roadside assistance. I feel trapped by paying the whole amount, I will not recommend anyone else to get in this situation, stick to traditional 2-vehicle companies they are also providing great options now. If this gets the attention of ola management, I would really like to resolve this issue.

About the Reviewer

Worst customer service. I have ordered charger installation. It's been 1 week and no one knows which vendor going to do the installation and when he will call.
I called customer care multiple times but had no luck.
I would people don’t waste their money, go for some brand like honda or tvs.
Ola is just a waste of time. Build quality is also bad.

About the Reviewer

1, more than 45 days for delivery of the vehicles
2, no proper customer service
3, have to wait for 50 minutes to connect with the ola executive on customer care
4, no proper response was provided by executive
5, poor after-sales service
6, delay in the registration process,
7, temporary registration also will be there. Unnecessarily.

About the Reviewer

Good ride. Not reliable. All false claims for mileage by the company
Pickup is good
Parts, fit, and finish are not good quality.
Looks like ola was made from somewhere else and pasted a branding on it.
No service guarantee
Stay away from this cant survive even 5 years
All cons. You can save fuel prices for 2 years if you manage well this ola you can continue maximum of 5 years without bigger investment.

About the Reviewer

Poor service, there is no responsible person who can resolve the issue after purchase.
Unable to log the complaint. Ivr calls also do not even attend by the agent.
Very very useless support.. I suggest please don't buy ola electric.
I have wasted my time and my money.. For emergencies no support from ola scooter also service engineers.

About the Reviewer