PURE EV EPluto 7G Price in Kamptee

Worst product ever purchased in my life. The battery stops working after every 30 to 40 days by the voltage is down. In fact, the dealer swasti enterprises try to skip free service and even didn't makes reminders to customers for service. Eventually, the warranty laps and then they can charge you a thick sum of money. The battery is not reliable I have faced a battery stop issue 7 times and still counting..., vehicle quality is poor, and the customer service center is a joke they won't listen to any problem. Regretting purchasing this vehicle. In fact, the behavior of the staff is also not good at showroom swasti enterprises, especially mechanics.

About the Reviewer

I purchased a Pure EPluto in November 2023, excited about joining the electric vehicle revolution and expecting a reliable, eco-friendly mode of transportation. Unfortunately, my experience has been far from satisfactory. The very next day after my purchase, I encountered a significant issue with the throttle. While riding, the bike abruptly stopped without any prior warning signs, leaving me stranded. This was particularly frustrating as it happened during a busy commute, causing not only inconvenience but also safety concerns.
To make matters worse, I had to push the bike back home for charging, which was both physically exhausting and time-consuming. Given that this issue occurred so soon after purchase, it raised serious doubts about the reliability and quality of the Pure EPluto.
Seeking a resolution, I contacted Pure’s customer support, hoping for prompt and effective assistance. Unfortunately, my experience with their after-sales service has been extremely disappointing. The response was slow, and the solutions provided were inadequate. Despite multiple follow-ups, the problem persisted, and I felt neglected as a customer. The lack of proper support and the inability to resolve the issue left me feeling frustrated and disillusioned.
Investing in a vehicle is a significant decision, and reliable performance and good after-sales service are crucial factors. Regrettably, Pure has failed to meet these expectations. The combination of poor product performance and super customer support has severely affected my confidence in the brand.
Based on my experience, I strongly advise

About the Reviewer

Initially, the bike seemed ok, but in due course of time all the problems started to show, not comfortable seating, not a much-balanced bike, and a lot of battery issues, after 3.5years and hardly 29000kms my battery had died not even reaching 400 cycles, the company simply said exchange the battery as the warranty has expired, new battery is around 68000 and in exchange they offered 38000. Do not buy it.

About the Reviewer