2.3/5
1 year ago
Abhishek
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned) | 5000-15000 km |
Got mileage of | 20 kmpl |
Very pathetic scooter. I had sold my petrol scooter to switch to electric. One of the worst brands to choose. For my 7g model, I am getting only a 20 km range as to 100 guaranteed by the company. As this was an Indian startup we had chosen this but turns out to be the worst decision ever made.
Find out the list of available PURE EV Scooters.
Not good
12 weeks ago
Raju Jadhav
Be warned: no electric vehicle is reliable. They have numerous battery and service issues. I regret buying an electric bike/scooter and advise against purchasing any EV bike or scooter."Or, if you'd like a more constructive tone:"I've had a disappointing experience with my electric bike/scooter due to battery and service problems. Consider my warnings and thoroughly research before investing in an EV.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
0
0
facing issues with epluto 7g.
13 weeks ago
Rohit Pal
I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
3
0
Waste of money
14 weeks ago
Chandana
Poor service there is no service center no one is responding to our problem. Worst experience total waste of money. Please do not buy this vehicle. Resolve our problem. There is no space to keep things or the helmet. Dissatisfied with the bike.open a service center in Davangere city and respond to your customers properly.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
3
1
Worst after sell service. Don't buy
16 weeks ago
Rakshith Ur
Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy. They closed their company. No service. Waste of money.No second thoughts don't buy pure EV bikes.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
Stop buying. Don't buy pure ev
Was this review helpful?
3
0
Scrap EV
19 weeks ago
Jagan
This is is useless Vehicle. I purchased it 1.5 years ago. Since the first month, it has started giving trouble. The service center suggested upgrading the battery(BMS) and the warranty will be applicable for 5 years. They have collected 5000 INR for this. Still, the issue is not resolved. The vehicle stopped automatically after 20-25 KM.The service center team is not saying anything about this, because they also know that this is a useless vehicle.There is no battery warranty for this. The service center is not accepting to repair of the battery.Finally, I approached a popular private battery repair center to repair the battery. They told the shocking news that 80% of their repairs are only pure EV batteries. My battery they told me that there will be 16 series of batteries will be there. Out of 16 series 8 series are not working. They said the battery is dead, and can't be used anymore. Now I sold my vehicle to a scrap shop for 500 Rupees.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
3
0
Worst experience
19 weeks ago
Neelam Sambasivarao
The battery is not working and there is no service point near it's a waste of money and waste of time battery is not charged and there is no service point near me. Service points are being closed. Pure is a failed product. the battery is not good. AMS decreased the battery stamina and showrooms have been closed in Guntur and Narasaraopet
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Tips for other riders
Not recommended battery is very low
Was this review helpful?
7
0
Don't buy this vehicle.
20 weeks ago
Aravind Periyannan
Good evening Sir, I bought a pure EV electric vehicle epluto7G from your company. And my battery is not EP7GLH30022221746, so the battery has a problem. So I gave service to the battery to your company for the same problem 5 times and my complaint ticket no 1st time- WC-S1000138134 Date - 11.06.2022 2nd time- WC-S10001270514Date-24-12-2022 3rd time-WC- S1000196564Date-0601-20234th time- WC-S1000118044 Date-24.05.2023 and now live complaint No WC-S1000620809 date 19.08.2023then the till date your company not rectified my vehicle battery problem. I have the same complaint with my battery all the time. So I kindly request you to please rectify my battery problem or Replace a new battery for me. Thanking youHe can't answer any emails in the same showroom also. Very loss of my money so don't buy the worst company.
Rating Parameters
(out of 5)
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
1
0
Chinese ev in Indian clothes
21 weeks ago
Akash Tiwari
After a run of 6 months, the battery ran out of power. The dealer was changed by the manufacturer and the new dealer was pathetic. They asked me to pay 45k for the new battery. How that's possible. The customer service was practically zero. No resolution.Now forced to approach the Consumer Court.Horrible experience. Remain away from this Chinese manufacturing company in Indian clothes.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Don't buy
Was this review helpful?
1
1
Don't buy pureev
21 weeks ago
Saikat Samanta
The problem is once you buy this bike, the company will forget you. This bike has problems in everything and you will not get proper support. You have to go to the service center daily basis. Why someone will spend 1L for a scrap? There is no road side assistance for this bike. They will charge you but you won't get it. You have to buy another ras again.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
2
0
Don’t buy pure scooters you will face battery problems below 2000km and no proper service maintenance
21 weeks ago
Raja Ravindranath
Worst service and maintenance. They won’t respond to our calls. They took our battery for service it’s been 1 year and they won’t respond properly. No proper response from them and they will speak rudely and they won’t give proper answers to anyone. The dealership of Nellore PURE lifted up their hands and said the company is not responding to us properly. The service center in Hyderabad cheated every customer and demanded money from customers. Don’t buy these cheap Scooters From this PURE company choose another brand. #SAYNOTOPURESCOOTERS
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Don’t buy PURE scooters and don’t get problems from pure scooters
Was this review helpful?
4
0
Not good
12 weeks ago
Raju Jadhav
Be warned: no electric vehicle is reliable. They have numerous battery and service issues. I regret buying an electric bike/scooter and advise against purchasing any EV bike or scooter."Or, if you'd like a more constructive tone:"I've had a disappointing experience with my electric bike/scooter due to battery and service problems. Consider my warnings and thoroughly research before investing in an EV.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
0
0
facing issues with epluto 7g.
13 weeks ago
Rohit Pal
I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
3
0
Waste of money
14 weeks ago
Chandana
Poor service there is no service center no one is responding to our problem. Worst experience total waste of money. Please do not buy this vehicle. Resolve our problem. There is no space to keep things or the helmet. Dissatisfied with the bike.open a service center in Davangere city and respond to your customers properly.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
3
1
Worst after sell service. Don't buy
16 weeks ago
Rakshith Ur
Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy. They closed their company. No service. Waste of money.No second thoughts don't buy pure EV bikes.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
Stop buying. Don't buy pure ev
Was this review helpful?
3
0
Scrap EV
19 weeks ago
Jagan
This is is useless Vehicle. I purchased it 1.5 years ago. Since the first month, it has started giving trouble. The service center suggested upgrading the battery(BMS) and the warranty will be applicable for 5 years. They have collected 5000 INR for this. Still, the issue is not resolved. The vehicle stopped automatically after 20-25 KM.The service center team is not saying anything about this, because they also know that this is a useless vehicle.There is no battery warranty for this. The service center is not accepting to repair of the battery.Finally, I approached a popular private battery repair center to repair the battery. They told the shocking news that 80% of their repairs are only pure EV batteries. My battery they told me that there will be 16 series of batteries will be there. Out of 16 series 8 series are not working. They said the battery is dead, and can't be used anymore. Now I sold my vehicle to a scrap shop for 500 Rupees.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
3
0
Worst experience
19 weeks ago
Neelam Sambasivarao
The battery is not working and there is no service point near it's a waste of money and waste of time battery is not charged and there is no service point near me. Service points are being closed. Pure is a failed product. the battery is not good. AMS decreased the battery stamina and showrooms have been closed in Guntur and Narasaraopet
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Tips for other riders
Not recommended battery is very low
Was this review helpful?
7
0
Don't buy this vehicle.
20 weeks ago
Aravind Periyannan
Good evening Sir, I bought a pure EV electric vehicle epluto7G from your company. And my battery is not EP7GLH30022221746, so the battery has a problem. So I gave service to the battery to your company for the same problem 5 times and my complaint ticket no 1st time- WC-S1000138134 Date - 11.06.2022 2nd time- WC-S10001270514Date-24-12-2022 3rd time-WC- S1000196564Date-0601-20234th time- WC-S1000118044 Date-24.05.2023 and now live complaint No WC-S1000620809 date 19.08.2023then the till date your company not rectified my vehicle battery problem. I have the same complaint with my battery all the time. So I kindly request you to please rectify my battery problem or Replace a new battery for me. Thanking youHe can't answer any emails in the same showroom also. Very loss of my money so don't buy the worst company.
Rating Parameters
(out of 5)
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
1
0
Chinese ev in Indian clothes
21 weeks ago
Akash Tiwari
After a run of 6 months, the battery ran out of power. The dealer was changed by the manufacturer and the new dealer was pathetic. They asked me to pay 45k for the new battery. How that's possible. The customer service was practically zero. No resolution.Now forced to approach the Consumer Court.Horrible experience. Remain away from this Chinese manufacturing company in Indian clothes.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Don't buy
Was this review helpful?
1
1
Don't buy pureev
21 weeks ago
Saikat Samanta
The problem is once you buy this bike, the company will forget you. This bike has problems in everything and you will not get proper support. You have to go to the service center daily basis. Why someone will spend 1L for a scrap? There is no road side assistance for this bike. They will charge you but you won't get it. You have to buy another ras again.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
2
0
Don’t buy pure scooters you will face battery problems below 2000km and no proper service maintenance
21 weeks ago
Raja Ravindranath
Worst service and maintenance. They won’t respond to our calls. They took our battery for service it’s been 1 year and they won’t respond properly. No proper response from them and they will speak rudely and they won’t give proper answers to anyone. The dealership of Nellore PURE lifted up their hands and said the company is not responding to us properly. The service center in Hyderabad cheated every customer and demanded money from customers. Don’t buy these cheap Scooters From this PURE company choose another brand. #SAYNOTOPURESCOOTERS
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Don’t buy PURE scooters and don’t get problems from pure scooters
Was this review helpful?
4
0
Not good
12 weeks ago
Raju Jadhav
Be warned: no electric vehicle is reliable. They have numerous battery and service issues. I regret buying an electric bike/scooter and advise against purchasing any EV bike or scooter."Or, if you'd like a more constructive tone:"I've had a disappointing experience with my electric bike/scooter due to battery and service problems. Consider my warnings and thoroughly research before investing in an EV.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
0
0
facing issues with epluto 7g.
13 weeks ago
Rohit Pal
I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
3
0
Waste of money
14 weeks ago
Chandana
Poor service there is no service center no one is responding to our problem. Worst experience total waste of money. Please do not buy this vehicle. Resolve our problem. There is no space to keep things or the helmet. Dissatisfied with the bike.open a service center in Davangere city and respond to your customers properly.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
3
1
Worst after sell service. Don't buy
16 weeks ago
Rakshith Ur
Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy. They closed their company. No service. Waste of money.No second thoughts don't buy pure EV bikes.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
Stop buying. Don't buy pure ev
Was this review helpful?
3
0
Scrap EV
19 weeks ago
Jagan
This is is useless Vehicle. I purchased it 1.5 years ago. Since the first month, it has started giving trouble. The service center suggested upgrading the battery(BMS) and the warranty will be applicable for 5 years. They have collected 5000 INR for this. Still, the issue is not resolved. The vehicle stopped automatically after 20-25 KM.The service center team is not saying anything about this, because they also know that this is a useless vehicle.There is no battery warranty for this. The service center is not accepting to repair of the battery.Finally, I approached a popular private battery repair center to repair the battery. They told the shocking news that 80% of their repairs are only pure EV batteries. My battery they told me that there will be 16 series of batteries will be there. Out of 16 series 8 series are not working. They said the battery is dead, and can't be used anymore. Now I sold my vehicle to a scrap shop for 500 Rupees.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
3
0
Worst experience
19 weeks ago
Neelam Sambasivarao
The battery is not working and there is no service point near it's a waste of money and waste of time battery is not charged and there is no service point near me. Service points are being closed. Pure is a failed product. the battery is not good. AMS decreased the battery stamina and showrooms have been closed in Guntur and Narasaraopet
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Tips for other riders
Not recommended battery is very low
Was this review helpful?
7
0
Don't buy this vehicle.
20 weeks ago
Aravind Periyannan
Good evening Sir, I bought a pure EV electric vehicle epluto7G from your company. And my battery is not EP7GLH30022221746, so the battery has a problem. So I gave service to the battery to your company for the same problem 5 times and my complaint ticket no 1st time- WC-S1000138134 Date - 11.06.2022 2nd time- WC-S10001270514Date-24-12-2022 3rd time-WC- S1000196564Date-0601-20234th time- WC-S1000118044 Date-24.05.2023 and now live complaint No WC-S1000620809 date 19.08.2023then the till date your company not rectified my vehicle battery problem. I have the same complaint with my battery all the time. So I kindly request you to please rectify my battery problem or Replace a new battery for me. Thanking youHe can't answer any emails in the same showroom also. Very loss of my money so don't buy the worst company.
Rating Parameters
(out of 5)
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
1
0
Chinese ev in Indian clothes
21 weeks ago
Akash Tiwari
After a run of 6 months, the battery ran out of power. The dealer was changed by the manufacturer and the new dealer was pathetic. They asked me to pay 45k for the new battery. How that's possible. The customer service was practically zero. No resolution.Now forced to approach the Consumer Court.Horrible experience. Remain away from this Chinese manufacturing company in Indian clothes.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Don't buy
Was this review helpful?
1
1
Don't buy pureev
21 weeks ago
Saikat Samanta
The problem is once you buy this bike, the company will forget you. This bike has problems in everything and you will not get proper support. You have to go to the service center daily basis. Why someone will spend 1L for a scrap? There is no road side assistance for this bike. They will charge you but you won't get it. You have to buy another ras again.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
2
0
Don’t buy pure scooters you will face battery problems below 2000km and no proper service maintenance
21 weeks ago
Raja Ravindranath
Worst service and maintenance. They won’t respond to our calls. They took our battery for service it’s been 1 year and they won’t respond properly. No proper response from them and they will speak rudely and they won’t give proper answers to anyone. The dealership of Nellore PURE lifted up their hands and said the company is not responding to us properly. The service center in Hyderabad cheated every customer and demanded money from customers. Don’t buy these cheap Scooters From this PURE company choose another brand. #SAYNOTOPURESCOOTERS
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Don’t buy PURE scooters and don’t get problems from pure scooters
Was this review helpful?
4
0
Not good
12 weeks ago
Raju Jadhav
Be warned: no electric vehicle is reliable. They have numerous battery and service issues. I regret buying an electric bike/scooter and advise against purchasing any EV bike or scooter."Or, if you'd like a more constructive tone:"I've had a disappointing experience with my electric bike/scooter due to battery and service problems. Consider my warnings and thoroughly research before investing in an EV.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
0
0
facing issues with epluto 7g.
13 weeks ago
Rohit Pal
I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.
Rating Parameters
(out of 5)
Design and styling
Performance
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Was this review helpful?
3
0
Waste of money
14 weeks ago
Chandana
Poor service there is no service center no one is responding to our problem. Worst experience total waste of money. Please do not buy this vehicle. Resolve our problem. There is no space to keep things or the helmet. Dissatisfied with the bike.open a service center in Davangere city and respond to your customers properly.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Was this review helpful?
3
1
Worst after sell service. Don't buy
16 weeks ago
Rakshith Ur
Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy. They closed their company. No service. Waste of money.No second thoughts don't buy pure EV bikes.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Tips for other riders
Stop buying. Don't buy pure ev
Was this review helpful?
3
0
Scrap EV
19 weeks ago
Jagan
This is is useless Vehicle. I purchased it 1.5 years ago. Since the first month, it has started giving trouble. The service center suggested upgrading the battery(BMS) and the warranty will be applicable for 5 years. They have collected 5000 INR for this. Still, the issue is not resolved. The vehicle stopped automatically after 20-25 KM.The service center team is not saying anything about this, because they also know that this is a useless vehicle.There is no battery warranty for this. The service center is not accepting to repair of the battery.Finally, I approached a popular private battery repair center to repair the battery. They told the shocking news that 80% of their repairs are only pure EV batteries. My battery they told me that there will be 16 series of batteries will be there. Out of 16 series 8 series are not working. They said the battery is dead, and can't be used anymore. Now I sold my vehicle to a scrap shop for 500 Rupees.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
5000-15000 km
Was this review helpful?
3
0
Worst experience
19 weeks ago
Neelam Sambasivarao
The battery is not working and there is no service point near it's a waste of money and waste of time battery is not charged and there is no service point near me. Service points are being closed. Pure is a failed product. the battery is not good. AMS decreased the battery stamina and showrooms have been closed in Guntur and Narasaraopet
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
Tips for other riders
Not recommended battery is very low
Was this review helpful?
7
0
Don't buy this vehicle.
20 weeks ago
Aravind Periyannan
Good evening Sir, I bought a pure EV electric vehicle epluto7G from your company. And my battery is not EP7GLH30022221746, so the battery has a problem. So I gave service to the battery to your company for the same problem 5 times and my complaint ticket no 1st time- WC-S1000138134 Date - 11.06.2022 2nd time- WC-S10001270514Date-24-12-2022 3rd time-WC- S1000196564Date-0601-20234th time- WC-S1000118044 Date-24.05.2023 and now live complaint No WC-S1000620809 date 19.08.2023then the till date your company not rectified my vehicle battery problem. I have the same complaint with my battery all the time. So I kindly request you to please rectify my battery problem or Replace a new battery for me. Thanking youHe can't answer any emails in the same showroom also. Very loss of my money so don't buy the worst company.
Rating Parameters
(out of 5)
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
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1
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Chinese ev in Indian clothes
21 weeks ago
Akash Tiwari
After a run of 6 months, the battery ran out of power. The dealer was changed by the manufacturer and the new dealer was pathetic. They asked me to pay 45k for the new battery. How that's possible. The customer service was practically zero. No resolution.Now forced to approach the Consumer Court.Horrible experience. Remain away from this Chinese manufacturing company in Indian clothes.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Don't buy
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1
1
Don't buy pureev
21 weeks ago
Saikat Samanta
The problem is once you buy this bike, the company will forget you. This bike has problems in everything and you will not get proper support. You have to go to the service center daily basis. Why someone will spend 1L for a scrap? There is no road side assistance for this bike. They will charge you but you won't get it. You have to buy another ras again.
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
15000+ km
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2
0
Don’t buy pure scooters you will face battery problems below 2000km and no proper service maintenance
21 weeks ago
Raja Ravindranath
Worst service and maintenance. They won’t respond to our calls. They took our battery for service it’s been 1 year and they won’t respond properly. No proper response from them and they will speak rudely and they won’t give proper answers to anyone. The dealership of Nellore PURE lifted up their hands and said the company is not responding to us properly. The service center in Hyderabad cheated every customer and demanded money from customers. Don’t buy these cheap Scooters From this PURE company choose another brand. #SAYNOTOPURESCOOTERS
Rating Parameters
(out of 5)
Design and styling
Reliability
Comfort
Service experience
Value for money
About the Reviewer
Ridden for (If Owned)
0-5000 km
Tips for other riders
Don’t buy PURE scooters and don’t get problems from pure scooters
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4
0