User Review of EPluto 7G by Saikat Samanta

Be warned: no electric vehicle is reliable. They have numerous battery and service issues. I regret buying an electric bike/scooter and advise against purchasing any EV bike or scooter."
Or, if you'd like a more constructive tone:
"I've had a disappointing experience with my electric bike/scooter due to battery and service problems. Consider my warnings and thoroughly research before investing in an EV.

About the Reviewer

I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.

About the Reviewer

Poor service there is no service center no one is responding to our problem. Worst experience total waste of money. Please do not buy this vehicle. Resolve our problem. There is no space to keep things or the helmet. Dissatisfied with the bike.open a service center in Davangere city and respond to your customers properly.

About the Reviewer

Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy.
They closed their company. No service. Waste of money.
No second thoughts don't buy pure EV bikes.

About the Reviewer

This is is useless Vehicle. I purchased it 1.5 years ago. Since the first month, it has started giving trouble. The service center suggested upgrading the battery(BMS) and the warranty will be applicable for 5 years. They have collected 5000 INR for this. Still, the issue is not resolved. The vehicle stopped automatically after 20-25 KM.
The service center team is not saying anything about this, because they also know that this is a useless vehicle.
There is no battery warranty for this. The service center is not accepting to repair of the battery.
Finally, I approached a popular private battery repair center to repair the battery. They told the shocking news that 80% of their repairs are only pure EV batteries. My battery they told me that there will be 16 series of batteries will be there. Out of 16 series 8 series are not working. They said the battery is dead, and can't be used anymore. Now I sold my vehicle to a scrap shop for 500 Rupees.

About the Reviewer

The battery is not working and there is no service point near it's a waste of money and waste of time battery is not charged and there is no service point near me. Service points are being closed. Pure is a failed product. the battery is not good. AMS decreased the battery stamina and showrooms have been closed in Guntur and Narasaraopet

About the Reviewer

Good evening
Sir, I bought a pure EV electric vehicle epluto7G from your company. And my battery is not EP7GLH30022221746, so the battery has a problem. So I gave service to the battery to your company for the same problem 5 times and my complaint ticket no 1st time- WC-S1000138134 Date - 11.06.2022 2nd time- WC-S10001270514Date-24-12-2022 3rd time-WC- S1000196564Date-0601-2023
4th time- WC-S1000118044 Date-24.05.2023 and now live complaint No WC-S1000620809 date 19.08.2023then the till date your company not rectified my vehicle battery problem. I have the same complaint with my battery all the time. So I kindly request you to please rectify my battery problem or Replace a new battery for me.
Thanking you
He can't answer any emails in the same showroom also. Very loss of my money so don't buy the worst company.

About the Reviewer

After a run of 6 months, the battery ran out of power. The dealer was changed by the manufacturer and the new dealer was pathetic. They asked me to pay 45k for the new battery. How that's possible.
The customer service was practically zero. No resolution.
Now forced to approach the Consumer Court.
Horrible experience. Remain away from this Chinese manufacturing company in Indian clothes.

About the Reviewer

Worst service and maintenance. They won’t respond to our calls. They took our battery for service it’s been 1 year and they won’t respond properly. No proper response from them and they will speak rudely and they won’t give proper answers to anyone. The dealership of Nellore PURE lifted up their hands and said the company is not responding to us properly. The service center in Hyderabad cheated every customer and demanded money from customers. Don’t buy these cheap Scooters From this PURE company choose another brand. #SAYNOTOPURESCOOTERS

About the Reviewer

Be warned: no electric vehicle is reliable. They have numerous battery and service issues. I regret buying an electric bike/scooter and advise against purchasing any EV bike or scooter."
Or, if you'd like a more constructive tone:
"I've had a disappointing experience with my electric bike/scooter due to battery and service problems. Consider my warnings and thoroughly research before investing in an EV.

About the Reviewer

I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.

About the Reviewer

Poor service there is no service center no one is responding to our problem. Worst experience total waste of money. Please do not buy this vehicle. Resolve our problem. There is no space to keep things or the helmet. Dissatisfied with the bike.open a service center in Davangere city and respond to your customers properly.

About the Reviewer

Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy.
They closed their company. No service. Waste of money.
No second thoughts don't buy pure EV bikes.

About the Reviewer

This is is useless Vehicle. I purchased it 1.5 years ago. Since the first month, it has started giving trouble. The service center suggested upgrading the battery(BMS) and the warranty will be applicable for 5 years. They have collected 5000 INR for this. Still, the issue is not resolved. The vehicle stopped automatically after 20-25 KM.
The service center team is not saying anything about this, because they also know that this is a useless vehicle.
There is no battery warranty for this. The service center is not accepting to repair of the battery.
Finally, I approached a popular private battery repair center to repair the battery. They told the shocking news that 80% of their repairs are only pure EV batteries. My battery they told me that there will be 16 series of batteries will be there. Out of 16 series 8 series are not working. They said the battery is dead, and can't be used anymore. Now I sold my vehicle to a scrap shop for 500 Rupees.

About the Reviewer

The battery is not working and there is no service point near it's a waste of money and waste of time battery is not charged and there is no service point near me. Service points are being closed. Pure is a failed product. the battery is not good. AMS decreased the battery stamina and showrooms have been closed in Guntur and Narasaraopet

About the Reviewer

Good evening
Sir, I bought a pure EV electric vehicle epluto7G from your company. And my battery is not EP7GLH30022221746, so the battery has a problem. So I gave service to the battery to your company for the same problem 5 times and my complaint ticket no 1st time- WC-S1000138134 Date - 11.06.2022 2nd time- WC-S10001270514Date-24-12-2022 3rd time-WC- S1000196564Date-0601-2023
4th time- WC-S1000118044 Date-24.05.2023 and now live complaint No WC-S1000620809 date 19.08.2023then the till date your company not rectified my vehicle battery problem. I have the same complaint with my battery all the time. So I kindly request you to please rectify my battery problem or Replace a new battery for me.
Thanking you
He can't answer any emails in the same showroom also. Very loss of my money so don't buy the worst company.

About the Reviewer

After a run of 6 months, the battery ran out of power. The dealer was changed by the manufacturer and the new dealer was pathetic. They asked me to pay 45k for the new battery. How that's possible.
The customer service was practically zero. No resolution.
Now forced to approach the Consumer Court.
Horrible experience. Remain away from this Chinese manufacturing company in Indian clothes.

About the Reviewer

Worst service and maintenance. They won’t respond to our calls. They took our battery for service it’s been 1 year and they won’t respond properly. No proper response from them and they will speak rudely and they won’t give proper answers to anyone. The dealership of Nellore PURE lifted up their hands and said the company is not responding to us properly. The service center in Hyderabad cheated every customer and demanded money from customers. Don’t buy these cheap Scooters From this PURE company choose another brand. #SAYNOTOPURESCOOTERS

About the Reviewer

Be warned: no electric vehicle is reliable. They have numerous battery and service issues. I regret buying an electric bike/scooter and advise against purchasing any EV bike or scooter."
Or, if you'd like a more constructive tone:
"I've had a disappointing experience with my electric bike/scooter due to battery and service problems. Consider my warnings and thoroughly research before investing in an EV.

About the Reviewer

I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.

About the Reviewer

Poor service there is no service center no one is responding to our problem. Worst experience total waste of money. Please do not buy this vehicle. Resolve our problem. There is no space to keep things or the helmet. Dissatisfied with the bike.open a service center in Davangere city and respond to your customers properly.

About the Reviewer

Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy.
They closed their company. No service. Waste of money.
No second thoughts don't buy pure EV bikes.

About the Reviewer

This is is useless Vehicle. I purchased it 1.5 years ago. Since the first month, it has started giving trouble. The service center suggested upgrading the battery(BMS) and the warranty will be applicable for 5 years. They have collected 5000 INR for this. Still, the issue is not resolved. The vehicle stopped automatically after 20-25 KM.
The service center team is not saying anything about this, because they also know that this is a useless vehicle.
There is no battery warranty for this. The service center is not accepting to repair of the battery.
Finally, I approached a popular private battery repair center to repair the battery. They told the shocking news that 80% of their repairs are only pure EV batteries. My battery they told me that there will be 16 series of batteries will be there. Out of 16 series 8 series are not working. They said the battery is dead, and can't be used anymore. Now I sold my vehicle to a scrap shop for 500 Rupees.

About the Reviewer

The battery is not working and there is no service point near it's a waste of money and waste of time battery is not charged and there is no service point near me. Service points are being closed. Pure is a failed product. the battery is not good. AMS decreased the battery stamina and showrooms have been closed in Guntur and Narasaraopet

About the Reviewer

Good evening
Sir, I bought a pure EV electric vehicle epluto7G from your company. And my battery is not EP7GLH30022221746, so the battery has a problem. So I gave service to the battery to your company for the same problem 5 times and my complaint ticket no 1st time- WC-S1000138134 Date - 11.06.2022 2nd time- WC-S10001270514Date-24-12-2022 3rd time-WC- S1000196564Date-0601-2023
4th time- WC-S1000118044 Date-24.05.2023 and now live complaint No WC-S1000620809 date 19.08.2023then the till date your company not rectified my vehicle battery problem. I have the same complaint with my battery all the time. So I kindly request you to please rectify my battery problem or Replace a new battery for me.
Thanking you
He can't answer any emails in the same showroom also. Very loss of my money so don't buy the worst company.

About the Reviewer

After a run of 6 months, the battery ran out of power. The dealer was changed by the manufacturer and the new dealer was pathetic. They asked me to pay 45k for the new battery. How that's possible.
The customer service was practically zero. No resolution.
Now forced to approach the Consumer Court.
Horrible experience. Remain away from this Chinese manufacturing company in Indian clothes.

About the Reviewer

Worst service and maintenance. They won’t respond to our calls. They took our battery for service it’s been 1 year and they won’t respond properly. No proper response from them and they will speak rudely and they won’t give proper answers to anyone. The dealership of Nellore PURE lifted up their hands and said the company is not responding to us properly. The service center in Hyderabad cheated every customer and demanded money from customers. Don’t buy these cheap Scooters From this PURE company choose another brand. #SAYNOTOPURESCOOTERS

About the Reviewer