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Reviews of PURE EV ETrance Neo

  • User Reviews
ETrance Neo Image

3/5

58 Ratings

35 Reviews

5 star

33%

4 star

12%

3 star

14%

2 star

3%

1 star

38%

₹ 73,999
Avg. Ex-Showroom price

Rating Parameters

(out of 5)

3

Design and styling


2

Reliability


3

Performance


2

Service experience


4

Maintenance cost

2

Extra Features


2

Comfort


2

Value for money

Reviews on ETrance Neo

  • Most Helpful (35)
  • Most Recent (35)
  • Critical (22)
  • Positive (13)
  • think before you buy this bike.

    1 year ago


    Ramananda Hv

    The wheels have lesser dimensions and the possibility of skidding. performance wise very poor. Mileage and pickup are not as good as they claim in advertisements. service center performance average. no response from 45 days for the battery replacement given. battery performance is very poor and horrible. recommended for others NOT to buy e trance.
    service wise very poor. think before you buy.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    2

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    60 km/charge

    Tips for other riders

    buy spare battery if you would like to go for this e trance.

    Was this review helpful?

    5


    5


  • Garbage EV

    32 weeks ago


    Khaja

    Only one word for such a garbage EV (TOOOH).
    Within one year and 4 months, the vehicle was with the service people. The battery has a lot of problems and was given for service again now they are not replacing nor returning the old battery. Many people have reported the same issue. It's a defective EV. My request is for all not to think of buying this EV.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    2


  • Etrance Neo review

    3 years ago


    Siva

    So good performance. There are 2 modes super millage, 2 mode speed is 47 km/h. Nice experience with low maintenance cost. Very very low super 3 mode speed. This scooter is useful due to cost of money. Very good styled scooter and also the ride is very good. Looks very interesting. Scooter 1 mode speed on full charge goes till 37 km/h off charge.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    4

    Reliability


    5

    Performance


    4

    Service experience


    4

    Maintenance cost

    3

    Extra Features

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    95 km/charge

    Was this review helpful?

    1


    1


  • E trance Neo.

    33 weeks ago


    Nirmal

    Vehicle battery problem, after getting the service, after 50 km reached vehicle stopped. Then I contacted the service centre, but there was no proper response and I will try to contact pure EV toll-free number. it was always busy. Battery sent for company service. after 1 year still now I am not received it. My vehicle getting scrapped without battery. One suggestion for all. Don't buy the Pure EV vehicle. Customer service and Vehicle service are very very poor.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    65 km/charge

    Tips for other riders

    Don't buy the Pure EV vehicle. Customer service and Vehicle service are very poor.

    Was this review helpful?

    0


    0


  • Don't burn your money on pure EV

    15 weeks ago


    Katragunta Hari Babu

    Worst bike ever. I purchased this at SSS Enterprises near Andhra Pradesh. Within in few months dealership closed. After using it for a few plus years battery failed to work. Then I contacted OEM by toll-free number they questioned me about service details I serviced at the dealership after the dealership closed. The OEM person suggested I buy a new battery which cost around 35 to 40 thousand. I request all to don't buy these EVs. You will regret it after 1- 2 years.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    70 km/charge

    Tips for other riders

    Just don't buy it. You will regret if you buy.

    Was this review helpful?

    0


    0


  • If you buy this EV then your money is wasted, nothing else. There cannot be a worse battery than this.

    13 weeks ago


    Sashimohan Das

    3. If you buy this EV then your money is wasted, nothing else. There cannot be a worse battery than this. In the name of help, you will get only a contact number for complaints from the showroom but no help. The range of this EV is a maximum of 60 km, don't expect more than that. The battery will show full charge but the scooter may switch off at any time.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    50 km/charge

    Tips for other riders

    There is no point in maintaining this Scooty.

    Was this review helpful?

    0


    0


  • PURE EV ETrance Neo

    8 weeks ago


    Dipa Behera

    I purchased Neo Trance from kk trader Bhubaneswar..literally threw my money into a dustbin after 9000km of riding it stopped charging they said the charger was not working then they said the battery was defective and asked 55k for new batteries..now my scooter dumped don't buy from this company ...ev is nothing but scam govt has no grievance cell to address this type scam

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Performance


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    90 km/charge

    Was this review helpful?

    0


    0


  • Review

    3 weeks ago


    Narendra Choudhary

    My ev ETrance Neo is new. In the second month, it started having so many problems that it has been lying in the Udaipur Rajasthan showroom for 3 months and the company is not even providing service. Please do not buy such a bike. While the vehicle is still under warranty.
    When we went to the showroom to ask why our bike was having such a problem, the showroom people behaved very rudely with us and we were not being given any kind of service nor were we being put in touch with the company. We even met them but we are not getting any kind of response, whereas the vehicle is still under guarantee and warranty.

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    0

  • think before you buy this bike.

    1 year ago


    Ramananda Hv

    The wheels have lesser dimensions and the possibility of skidding. performance wise very poor. Mileage and pickup are not as good as they claim in advertisements. service center performance average. no response from 45 days for the battery replacement given. battery performance is very poor and horrible. recommended for others NOT to buy e trance.
    service wise very poor. think before you buy.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    2

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    60 km/charge

    Tips for other riders

    buy spare battery if you would like to go for this e trance.

    Was this review helpful?

    5


    5


  • Garbage EV

    32 weeks ago


    Khaja

    Only one word for such a garbage EV (TOOOH).
    Within one year and 4 months, the vehicle was with the service people. The battery has a lot of problems and was given for service again now they are not replacing nor returning the old battery. Many people have reported the same issue. It's a defective EV. My request is for all not to think of buying this EV.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    2


  • Etrance Neo review

    3 years ago


    Siva

    So good performance. There are 2 modes super millage, 2 mode speed is 47 km/h. Nice experience with low maintenance cost. Very very low super 3 mode speed. This scooter is useful due to cost of money. Very good styled scooter and also the ride is very good. Looks very interesting. Scooter 1 mode speed on full charge goes till 37 km/h off charge.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    4

    Reliability


    5

    Performance


    4

    Service experience


    4

    Maintenance cost

    3

    Extra Features

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    95 km/charge

    Was this review helpful?

    1


    1


  • E trance Neo.

    33 weeks ago


    Nirmal

    Vehicle battery problem, after getting the service, after 50 km reached vehicle stopped. Then I contacted the service centre, but there was no proper response and I will try to contact pure EV toll-free number. it was always busy. Battery sent for company service. after 1 year still now I am not received it. My vehicle getting scrapped without battery. One suggestion for all. Don't buy the Pure EV vehicle. Customer service and Vehicle service are very very poor.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    65 km/charge

    Tips for other riders

    Don't buy the Pure EV vehicle. Customer service and Vehicle service are very poor.

    Was this review helpful?

    0


    0


  • Don't burn your money on pure EV

    15 weeks ago


    Katragunta Hari Babu

    Worst bike ever. I purchased this at SSS Enterprises near Andhra Pradesh. Within in few months dealership closed. After using it for a few plus years battery failed to work. Then I contacted OEM by toll-free number they questioned me about service details I serviced at the dealership after the dealership closed. The OEM person suggested I buy a new battery which cost around 35 to 40 thousand. I request all to don't buy these EVs. You will regret it after 1- 2 years.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    70 km/charge

    Tips for other riders

    Just don't buy it. You will regret if you buy.

    Was this review helpful?

    0


    0


  • If you buy this EV then your money is wasted, nothing else. There cannot be a worse battery than this.

    13 weeks ago


    Sashimohan Das

    3. If you buy this EV then your money is wasted, nothing else. There cannot be a worse battery than this. In the name of help, you will get only a contact number for complaints from the showroom but no help. The range of this EV is a maximum of 60 km, don't expect more than that. The battery will show full charge but the scooter may switch off at any time.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    50 km/charge

    Tips for other riders

    There is no point in maintaining this Scooty.

    Was this review helpful?

    0


    0


  • PURE EV ETrance Neo

    8 weeks ago


    Dipa Behera

    I purchased Neo Trance from kk trader Bhubaneswar..literally threw my money into a dustbin after 9000km of riding it stopped charging they said the charger was not working then they said the battery was defective and asked 55k for new batteries..now my scooter dumped don't buy from this company ...ev is nothing but scam govt has no grievance cell to address this type scam

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Performance


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    90 km/charge

    Was this review helpful?

    0


    0


  • Review

    3 weeks ago


    Narendra Choudhary

    My ev ETrance Neo is new. In the second month, it started having so many problems that it has been lying in the Udaipur Rajasthan showroom for 3 months and the company is not even providing service. Please do not buy such a bike. While the vehicle is still under warranty.
    When we went to the showroom to ask why our bike was having such a problem, the showroom people behaved very rudely with us and we were not being given any kind of service nor were we being put in touch with the company. We even met them but we are not getting any kind of response, whereas the vehicle is still under guarantee and warranty.

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    0

  • think before you buy this bike.

    1 year ago


    Ramananda Hv

    The wheels have lesser dimensions and the possibility of skidding. performance wise very poor. Mileage and pickup are not as good as they claim in advertisements. service center performance average. no response from 45 days for the battery replacement given. battery performance is very poor and horrible. recommended for others NOT to buy e trance.
    service wise very poor. think before you buy.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    2

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    60 km/charge

    Tips for other riders

    buy spare battery if you would like to go for this e trance.

    Was this review helpful?

    5


    5


  • Garbage EV

    32 weeks ago


    Khaja

    Only one word for such a garbage EV (TOOOH).
    Within one year and 4 months, the vehicle was with the service people. The battery has a lot of problems and was given for service again now they are not replacing nor returning the old battery. Many people have reported the same issue. It's a defective EV. My request is for all not to think of buying this EV.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    2


  • Etrance Neo review

    3 years ago


    Siva

    So good performance. There are 2 modes super millage, 2 mode speed is 47 km/h. Nice experience with low maintenance cost. Very very low super 3 mode speed. This scooter is useful due to cost of money. Very good styled scooter and also the ride is very good. Looks very interesting. Scooter 1 mode speed on full charge goes till 37 km/h off charge.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    4

    Reliability


    5

    Performance


    4

    Service experience


    4

    Maintenance cost

    3

    Extra Features

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    95 km/charge

    Was this review helpful?

    1


    1


  • E trance Neo.

    33 weeks ago


    Nirmal

    Vehicle battery problem, after getting the service, after 50 km reached vehicle stopped. Then I contacted the service centre, but there was no proper response and I will try to contact pure EV toll-free number. it was always busy. Battery sent for company service. after 1 year still now I am not received it. My vehicle getting scrapped without battery. One suggestion for all. Don't buy the Pure EV vehicle. Customer service and Vehicle service are very very poor.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    65 km/charge

    Tips for other riders

    Don't buy the Pure EV vehicle. Customer service and Vehicle service are very poor.

    Was this review helpful?

    0


    0


  • Don't burn your money on pure EV

    15 weeks ago


    Katragunta Hari Babu

    Worst bike ever. I purchased this at SSS Enterprises near Andhra Pradesh. Within in few months dealership closed. After using it for a few plus years battery failed to work. Then I contacted OEM by toll-free number they questioned me about service details I serviced at the dealership after the dealership closed. The OEM person suggested I buy a new battery which cost around 35 to 40 thousand. I request all to don't buy these EVs. You will regret it after 1- 2 years.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    70 km/charge

    Tips for other riders

    Just don't buy it. You will regret if you buy.

    Was this review helpful?

    0


    0


  • If you buy this EV then your money is wasted, nothing else. There cannot be a worse battery than this.

    13 weeks ago


    Sashimohan Das

    3. If you buy this EV then your money is wasted, nothing else. There cannot be a worse battery than this. In the name of help, you will get only a contact number for complaints from the showroom but no help. The range of this EV is a maximum of 60 km, don't expect more than that. The battery will show full charge but the scooter may switch off at any time.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    50 km/charge

    Tips for other riders

    There is no point in maintaining this Scooty.

    Was this review helpful?

    0


    0


  • PURE EV ETrance Neo

    8 weeks ago


    Dipa Behera

    I purchased Neo Trance from kk trader Bhubaneswar..literally threw my money into a dustbin after 9000km of riding it stopped charging they said the charger was not working then they said the battery was defective and asked 55k for new batteries..now my scooter dumped don't buy from this company ...ev is nothing but scam govt has no grievance cell to address this type scam

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Performance


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    90 km/charge

    Was this review helpful?

    0


    0


  • Review

    3 weeks ago


    Narendra Choudhary

    My ev ETrance Neo is new. In the second month, it started having so many problems that it has been lying in the Udaipur Rajasthan showroom for 3 months and the company is not even providing service. Please do not buy such a bike. While the vehicle is still under warranty.
    When we went to the showroom to ask why our bike was having such a problem, the showroom people behaved very rudely with us and we were not being given any kind of service nor were we being put in touch with the company. We even met them but we are not getting any kind of response, whereas the vehicle is still under guarantee and warranty.

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    0

  • think before you buy this bike.

    1 year ago


    Ramananda Hv

    The wheels have lesser dimensions and the possibility of skidding. performance wise very poor. Mileage and pickup are not as good as they claim in advertisements. service center performance average. no response from 45 days for the battery replacement given. battery performance is very poor and horrible. recommended for others NOT to buy e trance.
    service wise very poor. think before you buy.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    2

    Reliability


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    60 km/charge

    Tips for other riders

    buy spare battery if you would like to go for this e trance.

    Was this review helpful?

    5


    5


  • Garbage EV

    32 weeks ago


    Khaja

    Only one word for such a garbage EV (TOOOH).
    Within one year and 4 months, the vehicle was with the service people. The battery has a lot of problems and was given for service again now they are not replacing nor returning the old battery. Many people have reported the same issue. It's a defective EV. My request is for all not to think of buying this EV.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    2


    2


  • Etrance Neo review

    3 years ago


    Siva

    So good performance. There are 2 modes super millage, 2 mode speed is 47 km/h. Nice experience with low maintenance cost. Very very low super 3 mode speed. This scooter is useful due to cost of money. Very good styled scooter and also the ride is very good. Looks very interesting. Scooter 1 mode speed on full charge goes till 37 km/h off charge.

    Rating Parameters

    (out of 5)

    5

    Design and styling


    4

    Reliability


    5

    Performance


    4

    Service experience


    4

    Maintenance cost

    3

    Extra Features

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    95 km/charge

    Was this review helpful?

    1


    1


  • E trance Neo.

    33 weeks ago


    Nirmal

    Vehicle battery problem, after getting the service, after 50 km reached vehicle stopped. Then I contacted the service centre, but there was no proper response and I will try to contact pure EV toll-free number. it was always busy. Battery sent for company service. after 1 year still now I am not received it. My vehicle getting scrapped without battery. One suggestion for all. Don't buy the Pure EV vehicle. Customer service and Vehicle service are very very poor.

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Riding Range Reported

    65 km/charge

    Tips for other riders

    Don't buy the Pure EV vehicle. Customer service and Vehicle service are very poor.

    Was this review helpful?

    0


    0


  • Don't burn your money on pure EV

    15 weeks ago


    Katragunta Hari Babu

    Worst bike ever. I purchased this at SSS Enterprises near Andhra Pradesh. Within in few months dealership closed. After using it for a few plus years battery failed to work. Then I contacted OEM by toll-free number they questioned me about service details I serviced at the dealership after the dealership closed. The OEM person suggested I buy a new battery which cost around 35 to 40 thousand. I request all to don't buy these EVs. You will regret it after 1- 2 years.

    Rating Parameters

    (out of 5)

    3

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    70 km/charge

    Tips for other riders

    Just don't buy it. You will regret if you buy.

    Was this review helpful?

    0


    0


  • If you buy this EV then your money is wasted, nothing else. There cannot be a worse battery than this.

    13 weeks ago


    Sashimohan Das

    3. If you buy this EV then your money is wasted, nothing else. There cannot be a worse battery than this. In the name of help, you will get only a contact number for complaints from the showroom but no help. The range of this EV is a maximum of 60 km, don't expect more than that. The battery will show full charge but the scooter may switch off at any time.

    Rating Parameters

    (out of 5)

    2

    Design and styling


    1

    Reliability


    1

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    50 km/charge

    Tips for other riders

    There is no point in maintaining this Scooty.

    Was this review helpful?

    0


    0


  • PURE EV ETrance Neo

    8 weeks ago


    Dipa Behera

    I purchased Neo Trance from kk trader Bhubaneswar..literally threw my money into a dustbin after 9000km of riding it stopped charging they said the charger was not working then they said the battery was defective and asked 55k for new batteries..now my scooter dumped don't buy from this company ...ev is nothing but scam govt has no grievance cell to address this type scam

    Rating Parameters

    (out of 5)

    1

    Design and styling


    1

    Performance


    2

    Comfort


    1

    Service experience


    1

    Value for money

    About the Reviewer

    Ridden for (If Owned)

    5000-15000 km

    Riding Range Reported

    90 km/charge

    Was this review helpful?

    0


    0


  • Review

    3 weeks ago


    Narendra Choudhary

    My ev ETrance Neo is new. In the second month, it started having so many problems that it has been lying in the Udaipur Rajasthan showroom for 3 months and the company is not even providing service. Please do not buy such a bike. While the vehicle is still under warranty.
    When we went to the showroom to ask why our bike was having such a problem, the showroom people behaved very rudely with us and we were not being given any kind of service nor were we being put in touch with the company. We even met them but we are not getting any kind of response, whereas the vehicle is still under guarantee and warranty.

    About the Reviewer

    Ridden for (If Owned)

    0-5000 km

    Was this review helpful?

    0


    0

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ETrance Neo Down Payment and EMI