Reviews of Hero Electric Optima

After the sale service is miserable, do not expect any warranty from the company. I am facing a lot of problems regarding the battery which the company has had no solution for the last one and a half months. I am unable to ride without a battery and the company is neither replacing my battery nor responding to any call or mail. I did not expect such services from a renowned company.

About the Reviewer

Worst service center..not good for purchase. waste of money. don't buy Hero Electric. parts are not available service is also not working properly. I suggest to all buy this I purchased it because the name of Hero but it should be zero. the service center is not available in Ahmednagar.

About the Reviewer

Third-class service, no service center support, rude behavior. Dead in two years of use. No responsible person gave a satisfactory answer, no service center for the battery, and everyone demanded a charge. Don't buy, other good evening bike is available in the market. so don't buy and don't suggest others.

About the Reviewer

After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.

About the Reviewer

Very poor, 3 Times stopped mid-way and did not start. No support from Hero Service. Not reliable, not recommend buying it because very unreliable scooter, jurk during the ride.

About the Reviewer

Shocker breaks on running at a speed of 20. life saved by the grace of God, very bad experience overall, parts durability very poor, the high price of parts, breaks are very poor when we use to break you are not sure that it will stop or not.

About the Reviewer

During the warranty period, they are asking for money for service. For a small problem, the service centre asked more than 25000rs for small complaints.
Free service also needs to be paid.
Very low speed, you can travel - max40. Not worth its money. Please look at some other vehicle
Please don't buy an Optima vehicle.

About the Reviewer

Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers

About the Reviewer

Buying experience: Purchasing the Hero Electric Optima is hassle-free, with options available through various dealerships and online platforms. Customers can compare prices, features, and financing options before making a decision, ensuring a smooth buying process.
Riding experience: The Hero Electric Optima offers a comfortable and convenient ride, particularly suited for urban commuting. Its electric motor delivers instant torque for quick acceleration, while the lightweight design and compact dimensions make it easy to navigate through traffic. Riders can enjoy a quiet and smooth experience, with ergonomic seating adding to overall comfort, even during longer journeys.
Looks and performance: With its sleek and modern design, the Hero Electric Optima stands out on the road. Available in multiple color options, it features stylish graphics and a streamlined body. In terms of performance, its electric motor provides adequate power for city riding, with a top speed of around 40-45 km/h and a range of approximately 50-60 km on a single charge, making it suitable for daily commuting needs.
Servicing and maintenance: Servicing and maintaining the Hero Electric Optima is relatively straightforward and cost-effective. Since it runs on electricity, there's no need for frequent oil changes or tune-ups. Routine maintenance mainly involves checking and maintaining the battery, tyres, brakes, and electrical components. Additionally, Hero Electric has a widespread service network across India, ensuring easy access to servicing facilities for customers.
Pros and Cons:
Pros: Environmentally friendly with zero emissions, low operating costs due to lower charging expenses compared to petrol, smooth and quiet ride, and ease of riding and maintenance.
Cons: Limited range may not be suitable for long-distance travel, availability of charging infrastructure can be a concern in certain areas, and the initial cost might be higher compared to traditional petrol-powered scooters, although the savings in operating expenses can offset this over time.

About the Reviewer

After the sale service is miserable, do not expect any warranty from the company. I am facing a lot of problems regarding the battery which the company has had no solution for the last one and a half months. I am unable to ride without a battery and the company is neither replacing my battery nor responding to any call or mail. I did not expect such services from a renowned company.

About the Reviewer

Worst service center..not good for purchase. waste of money. don't buy Hero Electric. parts are not available service is also not working properly. I suggest to all buy this I purchased it because the name of Hero but it should be zero. the service center is not available in Ahmednagar.

About the Reviewer

Third-class service, no service center support, rude behavior. Dead in two years of use. No responsible person gave a satisfactory answer, no service center for the battery, and everyone demanded a charge. Don't buy, other good evening bike is available in the market. so don't buy and don't suggest others.

About the Reviewer

After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.

About the Reviewer

Very poor, 3 Times stopped mid-way and did not start. No support from Hero Service. Not reliable, not recommend buying it because very unreliable scooter, jurk during the ride.

About the Reviewer

Shocker breaks on running at a speed of 20. life saved by the grace of God, very bad experience overall, parts durability very poor, the high price of parts, breaks are very poor when we use to break you are not sure that it will stop or not.

About the Reviewer

During the warranty period, they are asking for money for service. For a small problem, the service centre asked more than 25000rs for small complaints.
Free service also needs to be paid.
Very low speed, you can travel - max40. Not worth its money. Please look at some other vehicle
Please don't buy an Optima vehicle.

About the Reviewer

Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers

About the Reviewer

Buying experience: Purchasing the Hero Electric Optima is hassle-free, with options available through various dealerships and online platforms. Customers can compare prices, features, and financing options before making a decision, ensuring a smooth buying process.
Riding experience: The Hero Electric Optima offers a comfortable and convenient ride, particularly suited for urban commuting. Its electric motor delivers instant torque for quick acceleration, while the lightweight design and compact dimensions make it easy to navigate through traffic. Riders can enjoy a quiet and smooth experience, with ergonomic seating adding to overall comfort, even during longer journeys.
Looks and performance: With its sleek and modern design, the Hero Electric Optima stands out on the road. Available in multiple color options, it features stylish graphics and a streamlined body. In terms of performance, its electric motor provides adequate power for city riding, with a top speed of around 40-45 km/h and a range of approximately 50-60 km on a single charge, making it suitable for daily commuting needs.
Servicing and maintenance: Servicing and maintaining the Hero Electric Optima is relatively straightforward and cost-effective. Since it runs on electricity, there's no need for frequent oil changes or tune-ups. Routine maintenance mainly involves checking and maintaining the battery, tyres, brakes, and electrical components. Additionally, Hero Electric has a widespread service network across India, ensuring easy access to servicing facilities for customers.
Pros and Cons:
Pros: Environmentally friendly with zero emissions, low operating costs due to lower charging expenses compared to petrol, smooth and quiet ride, and ease of riding and maintenance.
Cons: Limited range may not be suitable for long-distance travel, availability of charging infrastructure can be a concern in certain areas, and the initial cost might be higher compared to traditional petrol-powered scooters, although the savings in operating expenses can offset this over time.

About the Reviewer

After the sale service is miserable, do not expect any warranty from the company. I am facing a lot of problems regarding the battery which the company has had no solution for the last one and a half months. I am unable to ride without a battery and the company is neither replacing my battery nor responding to any call or mail. I did not expect such services from a renowned company.

About the Reviewer

Worst service center..not good for purchase. waste of money. don't buy Hero Electric. parts are not available service is also not working properly. I suggest to all buy this I purchased it because the name of Hero but it should be zero. the service center is not available in Ahmednagar.

About the Reviewer

Third-class service, no service center support, rude behavior. Dead in two years of use. No responsible person gave a satisfactory answer, no service center for the battery, and everyone demanded a charge. Don't buy, other good evening bike is available in the market. so don't buy and don't suggest others.

About the Reviewer

After purchasing this bike I thought this was my big mistake in my life. I'm really fed up. Service is very bad and products are not available like battery etc. I think the Company is not able to sell its product.

About the Reviewer

Very poor, 3 Times stopped mid-way and did not start. No support from Hero Service. Not reliable, not recommend buying it because very unreliable scooter, jurk during the ride.

About the Reviewer

Shocker breaks on running at a speed of 20. life saved by the grace of God, very bad experience overall, parts durability very poor, the high price of parts, breaks are very poor when we use to break you are not sure that it will stop or not.

About the Reviewer

During the warranty period, they are asking for money for service. For a small problem, the service centre asked more than 25000rs for small complaints.
Free service also needs to be paid.
Very low speed, you can travel - max40. Not worth its money. Please look at some other vehicle
Please don't buy an Optima vehicle.

About the Reviewer

Wost bike, no proper service available, unskilled labor creates more issues and charges hefty numbers, I do not recommend optima, no value for money, I had lost more for simple issues, the place where I have the service center (vidyaranyapura) is really not having skilled workers

About the Reviewer

Buying experience: Purchasing the Hero Electric Optima is hassle-free, with options available through various dealerships and online platforms. Customers can compare prices, features, and financing options before making a decision, ensuring a smooth buying process.
Riding experience: The Hero Electric Optima offers a comfortable and convenient ride, particularly suited for urban commuting. Its electric motor delivers instant torque for quick acceleration, while the lightweight design and compact dimensions make it easy to navigate through traffic. Riders can enjoy a quiet and smooth experience, with ergonomic seating adding to overall comfort, even during longer journeys.
Looks and performance: With its sleek and modern design, the Hero Electric Optima stands out on the road. Available in multiple color options, it features stylish graphics and a streamlined body. In terms of performance, its electric motor provides adequate power for city riding, with a top speed of around 40-45 km/h and a range of approximately 50-60 km on a single charge, making it suitable for daily commuting needs.
Servicing and maintenance: Servicing and maintaining the Hero Electric Optima is relatively straightforward and cost-effective. Since it runs on electricity, there's no need for frequent oil changes or tune-ups. Routine maintenance mainly involves checking and maintaining the battery, tyres, brakes, and electrical components. Additionally, Hero Electric has a widespread service network across India, ensuring easy access to servicing facilities for customers.
Pros and Cons:
Pros: Environmentally friendly with zero emissions, low operating costs due to lower charging expenses compared to petrol, smooth and quiet ride, and ease of riding and maintenance.
Cons: Limited range may not be suitable for long-distance travel, availability of charging infrastructure can be a concern in certain areas, and the initial cost might be higher compared to traditional petrol-powered scooters, although the savings in operating expenses can offset this over time.

About the Reviewer