Reviews of PURE EV EPluto 7G

Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy.
They closed their company. No service. Waste of money.
No second thoughts don't buy pure EV bikes.

About the Reviewer

I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.

About the Reviewer

Worst ev moped due to following reasons.
1. Problem with the battery. Though the battery is half full it turns off in the middle of the road.
2. Service centers have dozens of vehicles in the queue and need to visit multiple times to get the vehicle serviced.
3. Shock absorbers not up to standard
4. Headlight throws light toward the sky rather road, night vision is very bad.

About the Reviewer

While buying the showroom owner was treated well after the owner's experience was worse. It's been 2yrs I've been using the bike quality is not good and now the battery issue is worse so please don't buy this company bike. My battery has been gone just for 10k km telling me to buy me a new battery cost of rupees 40k. Worst feels

About the Reviewer

Scam Indian startup
Do not buy this scooter you will lose your peace of mind. Pure EV is in heavy losses and dealers and service stations are mostly closed in Hyderabad. You can try their phone number it's out of service too. Scam Indian startup you can never get your scooty repaired. Thousands of people just left it as the company could not deal with complaints. It is not possible to get a service center and if you do not get it serviced there your warranty is void.

About the Reviewer

I purchased a Pure EPluto in November 2023, excited about joining the electric vehicle revolution and expecting a reliable, eco-friendly mode of transportation. Unfortunately, my experience has been far from satisfactory. The very next day after my purchase, I encountered a significant issue with the throttle. While riding, the bike abruptly stopped without any prior warning signs, leaving me stranded. This was particularly frustrating as it happened during a busy commute, causing not only inconvenience but also safety concerns.
To make matters worse, I had to push the bike back home for charging, which was both physically exhausting and time-consuming. Given that this issue occurred so soon after purchase, it raised serious doubts about the reliability and quality of the Pure EPluto.
Seeking a resolution, I contacted Pure’s customer support, hoping for prompt and effective assistance. Unfortunately, my experience with their after-sales service has been extremely disappointing. The response was slow, and the solutions provided were inadequate. Despite multiple follow-ups, the problem persisted, and I felt neglected as a customer. The lack of proper support and the inability to resolve the issue left me feeling frustrated and disillusioned.
Investing in a vehicle is a significant decision, and reliable performance and good after-sales service are crucial factors. Regrettably, Pure has failed to meet these expectations. The combination of poor product performance and super customer support has severely affected my confidence in the brand.
Based on my experience, I strongly advise

About the Reviewer

It neither saves money ( draining money in service and repair) nor gives comfort...Very often face troubles with inbuilt components brakes, lights, switches, etc. And the charger fails frequently. Driving too looks unsafe no balance. It is wobble often. Light low. Not good for a night ride. No space for luggage.

About the Reviewer

They don't have supply issues, so practically no waiting time. Build quality looks ok when seen in the showroom but after just a couple of months, everything starts to make sounds, rusting, and squeaking, needing very frequent visits to the mechanic. There is a beep sound whenever I drive this in rain, it stops as soon as the vehicle gets dry. Performance is very weird, it's 58 to 60kmph for initial 10kms after full charging. Then it plateaus at 53kms for the next 40kms, then it 48 to 50 for the next 20kms, and so on...So the ride quality is decent only for the first 30 to 40kms. Obviously, this was done purposefully to increase range. But I think for the city it's unnecessary, even 80kms is a decent range for this price if one can get good ride quality. Battery for me so far has been a blessing. Service experience here in hyderabad has been good.

About the Reviewer

I started seeing the real problem after 3500 kms. The vehicle battery going offline from 4 bars(out of 6 bars) of charge while on the run. I complained and sent the battery to the company via the showroom for fixing and I got the battery back after 3 months but again the same problem within 150kms of usage.

About the Reviewer

Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy.
They closed their company. No service. Waste of money.
No second thoughts don't buy pure EV bikes.

About the Reviewer

I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.

About the Reviewer

Worst ev moped due to following reasons.
1. Problem with the battery. Though the battery is half full it turns off in the middle of the road.
2. Service centers have dozens of vehicles in the queue and need to visit multiple times to get the vehicle serviced.
3. Shock absorbers not up to standard
4. Headlight throws light toward the sky rather road, night vision is very bad.

About the Reviewer

While buying the showroom owner was treated well after the owner's experience was worse. It's been 2yrs I've been using the bike quality is not good and now the battery issue is worse so please don't buy this company bike. My battery has been gone just for 10k km telling me to buy me a new battery cost of rupees 40k. Worst feels

About the Reviewer

Scam Indian startup
Do not buy this scooter you will lose your peace of mind. Pure EV is in heavy losses and dealers and service stations are mostly closed in Hyderabad. You can try their phone number it's out of service too. Scam Indian startup you can never get your scooty repaired. Thousands of people just left it as the company could not deal with complaints. It is not possible to get a service center and if you do not get it serviced there your warranty is void.

About the Reviewer

I purchased a Pure EPluto in November 2023, excited about joining the electric vehicle revolution and expecting a reliable, eco-friendly mode of transportation. Unfortunately, my experience has been far from satisfactory. The very next day after my purchase, I encountered a significant issue with the throttle. While riding, the bike abruptly stopped without any prior warning signs, leaving me stranded. This was particularly frustrating as it happened during a busy commute, causing not only inconvenience but also safety concerns.
To make matters worse, I had to push the bike back home for charging, which was both physically exhausting and time-consuming. Given that this issue occurred so soon after purchase, it raised serious doubts about the reliability and quality of the Pure EPluto.
Seeking a resolution, I contacted Pure’s customer support, hoping for prompt and effective assistance. Unfortunately, my experience with their after-sales service has been extremely disappointing. The response was slow, and the solutions provided were inadequate. Despite multiple follow-ups, the problem persisted, and I felt neglected as a customer. The lack of proper support and the inability to resolve the issue left me feeling frustrated and disillusioned.
Investing in a vehicle is a significant decision, and reliable performance and good after-sales service are crucial factors. Regrettably, Pure has failed to meet these expectations. The combination of poor product performance and super customer support has severely affected my confidence in the brand.
Based on my experience, I strongly advise

About the Reviewer

It neither saves money ( draining money in service and repair) nor gives comfort...Very often face troubles with inbuilt components brakes, lights, switches, etc. And the charger fails frequently. Driving too looks unsafe no balance. It is wobble often. Light low. Not good for a night ride. No space for luggage.

About the Reviewer

They don't have supply issues, so practically no waiting time. Build quality looks ok when seen in the showroom but after just a couple of months, everything starts to make sounds, rusting, and squeaking, needing very frequent visits to the mechanic. There is a beep sound whenever I drive this in rain, it stops as soon as the vehicle gets dry. Performance is very weird, it's 58 to 60kmph for initial 10kms after full charging. Then it plateaus at 53kms for the next 40kms, then it 48 to 50 for the next 20kms, and so on...So the ride quality is decent only for the first 30 to 40kms. Obviously, this was done purposefully to increase range. But I think for the city it's unnecessary, even 80kms is a decent range for this price if one can get good ride quality. Battery for me so far has been a blessing. Service experience here in hyderabad has been good.

About the Reviewer

I started seeing the real problem after 3500 kms. The vehicle battery going offline from 4 bars(out of 6 bars) of charge while on the run. I complained and sent the battery to the company via the showroom for fixing and I got the battery back after 3 months but again the same problem within 150kms of usage.

About the Reviewer

Battery dead in a year. No service center. If you buy this you will be selling to scrap. Scrap. Waste of money. No dealer services this bike. They all are cheaters. Complete waste of money. Don't buy don't buy don't buy.
They closed their company. No service. Waste of money.
No second thoughts don't buy pure EV bikes.

About the Reviewer

I bought Eploto 7g in 2021 December month. I am facing issues for 1st day. They gave a few free services to my scooter but if they changed something like any switch or a small part of the scooter they charged me. My scooter took 6-6:30 hours to charge. The range is in round:-75-85 km On full charging. At the time of buying, they say you will get some Government subsidy I have got nothing. The showroom from where I bought my scooter the showroom was closed permanently. I had not used my scooter for 3 months because was always accelerating. Whenever I am on a scooter. it starts moving. It causes problems with traffic lights. I feel I am stupid that I have bought epluto 7g. At the same price, I can buy any other electric scooter or any 125 cc bike. There are too many options in the market i don't know why I have to buy eploto 7g. If you are reading this review please don't not buy any product of pure EV.

About the Reviewer

Worst ev moped due to following reasons.
1. Problem with the battery. Though the battery is half full it turns off in the middle of the road.
2. Service centers have dozens of vehicles in the queue and need to visit multiple times to get the vehicle serviced.
3. Shock absorbers not up to standard
4. Headlight throws light toward the sky rather road, night vision is very bad.

About the Reviewer

While buying the showroom owner was treated well after the owner's experience was worse. It's been 2yrs I've been using the bike quality is not good and now the battery issue is worse so please don't buy this company bike. My battery has been gone just for 10k km telling me to buy me a new battery cost of rupees 40k. Worst feels

About the Reviewer

Scam Indian startup
Do not buy this scooter you will lose your peace of mind. Pure EV is in heavy losses and dealers and service stations are mostly closed in Hyderabad. You can try their phone number it's out of service too. Scam Indian startup you can never get your scooty repaired. Thousands of people just left it as the company could not deal with complaints. It is not possible to get a service center and if you do not get it serviced there your warranty is void.

About the Reviewer

I purchased a Pure EPluto in November 2023, excited about joining the electric vehicle revolution and expecting a reliable, eco-friendly mode of transportation. Unfortunately, my experience has been far from satisfactory. The very next day after my purchase, I encountered a significant issue with the throttle. While riding, the bike abruptly stopped without any prior warning signs, leaving me stranded. This was particularly frustrating as it happened during a busy commute, causing not only inconvenience but also safety concerns.
To make matters worse, I had to push the bike back home for charging, which was both physically exhausting and time-consuming. Given that this issue occurred so soon after purchase, it raised serious doubts about the reliability and quality of the Pure EPluto.
Seeking a resolution, I contacted Pure’s customer support, hoping for prompt and effective assistance. Unfortunately, my experience with their after-sales service has been extremely disappointing. The response was slow, and the solutions provided were inadequate. Despite multiple follow-ups, the problem persisted, and I felt neglected as a customer. The lack of proper support and the inability to resolve the issue left me feeling frustrated and disillusioned.
Investing in a vehicle is a significant decision, and reliable performance and good after-sales service are crucial factors. Regrettably, Pure has failed to meet these expectations. The combination of poor product performance and super customer support has severely affected my confidence in the brand.
Based on my experience, I strongly advise

About the Reviewer

It neither saves money ( draining money in service and repair) nor gives comfort...Very often face troubles with inbuilt components brakes, lights, switches, etc. And the charger fails frequently. Driving too looks unsafe no balance. It is wobble often. Light low. Not good for a night ride. No space for luggage.

About the Reviewer

They don't have supply issues, so practically no waiting time. Build quality looks ok when seen in the showroom but after just a couple of months, everything starts to make sounds, rusting, and squeaking, needing very frequent visits to the mechanic. There is a beep sound whenever I drive this in rain, it stops as soon as the vehicle gets dry. Performance is very weird, it's 58 to 60kmph for initial 10kms after full charging. Then it plateaus at 53kms for the next 40kms, then it 48 to 50 for the next 20kms, and so on...So the ride quality is decent only for the first 30 to 40kms. Obviously, this was done purposefully to increase range. But I think for the city it's unnecessary, even 80kms is a decent range for this price if one can get good ride quality. Battery for me so far has been a blessing. Service experience here in hyderabad has been good.

About the Reviewer

I started seeing the real problem after 3500 kms. The vehicle battery going offline from 4 bars(out of 6 bars) of charge while on the run. I complained and sent the battery to the company via the showroom for fixing and I got the battery back after 3 months but again the same problem within 150kms of usage.

About the Reviewer